keywordsonboarding, hiring, team culture, employee compensation, payroll, bookkeeping, employee training, client relationships, interview techniques, workplace culturesummaryIn this conversation, Jamie The Spa Coach shares her insights on the onboarding and hiring process for spa owners. She emphasizes the importance of creating a supportive team culture, effective compensation structures, and the necessity of payroll and bookkeeping. Jamie discusses the challenges of hiring the first employee, recognizing when to expand the team, and building strong relationships with clients. She also provides practical advice on interviewing techniques and creating a positive workplace culture through immersive onboarding experiences.takeaways

Summary

In this episode of the Spa Coach Podcast, Jamie discusses the importance of daydreaming as a tool for entrepreneurs in the spa industry. She emphasizes the need for self-care, community support, and preparation for growth and change in business. Jamie shares her personal experiences and insights on how to navigate the challenges of being a business owner while maintaining a healthy work-life balance. The conversation encourages listeners to empower themselves and others in their journey towards success.takeaways

Homework: Make one small change this week. Book yourself a spa trade (on a different day so you can relax after the end of your day) or get to a stretching routine. Nurture your friendships.

Visit thespa.coach for connections with Jamie, and the rest of the spa sisters.

The Client Experience doesn't start with the first hot towel, or them getting onto your treatment table.

The experience is:

• How they heard about you/First Impressions of your company

• The Booking Process/User Experience
• The Welcome
• The Service and Pace
• Aftercare/Refreshments/Retail/Rebook
• Follow Up on results/service/products
• I didn't talk about this in 004, but invite them to be a MEMBER!

Check out thespa.coach, our new website with ways to connect to all the tools available to you in this awesome community. I certainly want the chance to say hello if you found his helpful or if you have questions., Jamie

keywords spa, client journey, customer experience, booking process, client care, spa management, wellness industry, aesthetician tips, client retention, service excellence -Jamie

• Where I have been for the last 6 weeks
• Self-Care is so important FOR US
• Memberships, Bonus content

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  Follow at Facebook "The Spa Coach" and IG/Threads @jamiethespacoach, because when we are our own boss, we need someone to cheer us on, brainstorm with, navigate, and hold us accountable. Message me on social and I am happy to answer your questions!

The holiday season, or any holiday like Valentines or Mother's Day is a great time to maximize your exposure and become known locally as the first name people think of for spa services.

In this episode as your Spa Coach, I cover:

• Gift Cards
• Introvert and Extrovert marketing types
• Google
• Events
• Short-term and long-term marketing

Find Jamie, the Spa Coach and join the conversation or send me a message at my Facebook Page, The Spa Coach, or on Instagram/Threads at Jamiethespacoach. I am excited to connect with you. Let's lift each other up. We are a rare community of women that can understand one another and learn from each other.

FOLLOW and Tune in weekly for new episode drops!

In this inaugral episode, The Spa Coach goes deep into

• WHY memberships are crucial no matter your current income

• HOW to create an exciting program and make it successful

I have been in the spa industry for 20 years, from wedding makeup to med spas, franchises to solopreneur, five-star hotels to family-owned hair salons. I've rented rooms that were way too small, and now am a CEO of an award-winning team. No matter who you are, a student, sole provider, or on your way with a team and growing your brand, I have so much I am going to share with you.

Please join the community at The Spa Coach on Facebook and follow me on Instagram (Jamiethespacoach). This is a safe place to get one-on-one support, ask questions, get brainstormy, and find ladies that finally understand what's on your heart.

Credit: Music from #Uppbeat (free for Creators!):

https://uppbeat.io/t/mood-maze/trendsetter