In this episode of SuperPumped Business and Life, host Ben Walters interviews Don Heyne, the founder of Ritter’s Frozen Custard in Kettering, Ohio.

Kettering | Ritter's Frozen Custard

Don shares his journey from a corporate executive at Reynolds and Reynolds to becoming an entrepreneur after facing downsizing. He discusses the challenges and realities of starting a business, the importance of family support, and the risks involved in entrepreneurship. Don's story highlights the determination and hard work required to succeed in the business world, especially in the food industry.

In this conversation, Don details the intense challenges faced while building a successful ice cream business. They discuss the importance of rest, adapting to competition, and the struggles of operating during winter months. Don emphasizes innovation, workforce development, and pride in creating a positive impact on the community. Reflecting on his achievements, they highlight the growth and success of the business over the years.

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Takeaways

• Don transitioned from a corporate career to entrepreneurship after being fired.

• He felt a strong desire to never work for someone else again after his layoff.

• Starting a business requires significant financial planning and risk-taking.

• The perception of running an ice cream shop is often misleading; it's hard work.

• Family dynamics play a crucial role during major life transitions.

• Don's experience highlights the importance of being prepared for unexpected changes.

• He learned valuable lessons about the realities of business ownership.

• The first year of business can be extremely challenging and demanding.

• Don emphasizes the need for hard work and dedication in entrepreneurship.

• His journey showcases the importance of resilience and adaptability. The entrepreneur needs seasons of rest, even if it's for a few months.

• Facing competition can lead to innovation and adaptation.

• Winter operations can be challenging but necessary for survival.

• Investing in customer service and efficiency is crucial for success.

• Building a strong workforce involves setting a good example and fostering motivation.

• Community engagement can enhance business visibility and customer loyalty.

• Desperation can drive innovation and business decisions.

• Reflecting on achievements can provide motivation and a sense of fulfillment.

• Youth programs can be beneficial for both the business and the community.

• Continuous improvement and adaptation are key to long-term success.

Ben shares a profound lesson learned from his grandmother about the importance of belief and support in relationships. He recounts a pivotal phone call where she revealed how her husband's lack of belief in her dreams affected their marriage. The conversation emphasizes the need for encouragement in personal and professional relationships, highlighting the detrimental effects of being a 'dream douser.' If you want to crush your relationships in a positive way, Ben encourages listeners to foster supportive environments that empower others to pursue their aspirations.

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Takeaways

• You need to believe in yourself because I believe in you.

• When your partner doesn't believe in you, that can crush a relationship.

• People often talk about relationship killers like infidelity and money problems.

• Having a spouse who believes in you is invaluable.

• When someone believes in you, you begin to flip that goodness out into the world.

• Don't be the dream douser; be the rocket fuel to launch others' dreams instead.

• Encouragement invigorates relationships and fosters positivity.

• If your heart wants to support an idea but your head doesn’t, seek outside opinions.

• Refining ideas with support can lead to success.

• Crushing your relationships in a good way means helping others chase their dreams.

Ben shares a personal story about jumping on and off moving trains as a metaphor for making significant life decisions. He discusses the importance of recognizing when you're on the wrong path, whether in relationships, careers, or social circles, and emphasizes the need to take action before it's too late. The conversation explores the fear of change, the pain of leaving comfort zones, and the opportunity cost of staying on a path that doesn't lead to fulfillment.

Takeaways

• Jumping off a moving train symbolizes making bold life choices.

• Waiting too long to jump off the wrong train increases fear and pain.

• Many people stay in relationships that aren't right for them due to comfort.

• Career choices can lead to a lifetime on the wrong track.

• Surrounding yourself with the wrong people can hinder personal growth.

• Pain is often a part of making necessary changes in life.

• Recognizing the wrong train is the first step to change.

• Opportunity cost is significant when staying on the wrong path.

• Courage is essential for making life-altering decisions.

• It's never too late to jump off the wrong train and find the right direction.

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In this conversation, the most impactful Arizonan of All-Time, Harry Mitchell, shares his journey from teaching to public service, highlighting the importance of passion, mentorship, and community engagement. He discusses his experiences as a council member and mayor of Tempe, emphasizing the need for collaboration across political divides and the impact of initiatives like the Sister City program, Fiesta Bowl, Super Bowl and massive downtown redevelopment. Mitchell reflects on his advocacy for the disabled community and his continued work in the field of Alzheimer's care, showcasing a life dedicated to service and leadership.

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Takeaways:

Harry Mitchell's journey emphasizes the importance of passion in one's career.

Mentorship played a crucial role in shaping Mitchell's interest in government.

Engaging students in local government fosters a deeper understanding of civic responsibility.

Building confidence in leadership comes from experience and community support.

Visionary leadership can transform a city's landscape and community spirit.

Collaboration across political lines is essential for successful governance.

Advocacy for marginalized communities is a vital aspect of public service.

Sister City programs enhance cultural understanding

Community events like the Fiesta Bowl can drive economic growth and engagement.

Retirement does not mean the end of service; continued advocacy is important.

Is life or work sucking the vitality out of you? Are you stuck, apathetic or wanting something more? The SuperPumped Business and Life Podcast shares tips, strategies and mindsets to move you from where you are to where you want to go.

Each week, entrepreneur, pastor, coach, and consultant BenWalters shares inspirational interviews, triumphs, and a road map to ignite your life. Ben built companies where cleaning toilets and serving fast food went from menial to meaningful, disabled entrepreneurs started businesses inAfrica, and people experiencing homelessness achieved jobs and homes of their own. Ben’s been dumped on in low-level jobs, but he also knows leaders making six and seven figures finding no meaning or joy in their workplace.

For everyone who thinks, “I hate my life,” when the alarmgoes off each morning, SuperPumped is for you. Through lessons learned the hard way and unflappable optimism, Ben will help you launch your SuperPumped life.

Website: http://www.superpumped.com

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