In episode #150 we did a deep dive into onboarding your coaching clients. What their first 30 days could and should look like...

As a result I got a lovely email from a listener, Belinda, who asked for an episode about offboarding clients.

Belinda, your wish is my command!

In this episode I'm going deep into how to offboard a client while making sure you have their next step natural step lined up and ready.

Want support to grow your coaching practice? We're currently enrolling for cohort 4 of The Coaching Business Academy, which will kick off on 16th April 2025.

Find out more here: https://www.gillmoakes.com/academy

Liked this episode? Here are some complimentary episodes you might also enjoy:

• Episode #7 - How To Make Sure Your Clients Get The Results They Want
• Episode #44 - Client Service: My Crusade Against Complacency
• Episode #150 - Your Client’s First 30 Days: How to Create an Onboarding Experience That Turns Your Clients Into Your Ambassadors

Welcome back to the Heads Together podcast! Today’s episode might ruffle a few feathers, but it’s a conversation that needs to be had. The truth is, not everyone has what it takes to grow a thriving coaching practice. It’s not about coaching being too hard or the industry not being viable, it’s about whether you have the right skills, mindset, and resilience to make it work.

Some coaches simply aren’t good enough at coaching. Without delivering real results, no amount of marketing will (or should) build a sustainable business. I see some coaches expecting it to be easy, posting a few times on social media and waiting for clients to roll in. But success takes strategy, learning how to sell, and most importantly, grit. If you give up at the first sign of struggle, this path may not be for you.

Building a coaching business requires handling uncertainty, being open to learning, and committing fully. Those who keep one foot in and one foot out will never build something truly successful. So ask yourself, are you willing to go all in? Because if you are, you do have what it takes, and we can help you:

Find out more about the Academy HERE

Download The 7 Secrets of Wildly Successful Coaches HERE

The way you onboard a client isn’t just a nice touch, it’s a game changer. The moment someone says yes to working with you, they’re either getting more excited or second guessing their decision. And that all comes down to how you welcome them into your coaching world.

In this week's episode of the Heads Together, I am talking about what makes a ridiculously good onboarding experience, one that makes clients feel valued, confident, and ready to get results. From the first message you send to keeping momentum before the first session, to structuring that crucial first call, I’m sharing a simple yet powerful approach that most coaches overlook. When done right, this process not only keeps clients engaged but turns them into your biggest advocates.

If you’re ready to make your onboarding experience smoother, more personal, and ultimately more effective, let’s make it happen.

If you're a coach who's struggling to consistently attract and sign up great clients, I'm here for you! The next cohort of The Coaching Business Academy kicks off on 16th April 2025 - find out more HERE

If there’s a topic you’d love me to cover in a future episode, send me an email! I’d also love to have you as a guest on the podcast! Email info@gillmoakes.com to apply, and let’s see if we can get you on an upcoming episode. I’m always looking for insightful guests, so if you’re interested, email us and we’ll send over the application form.

If you found this episode helpful, share it with a coach friend who needs to hear it. And as always, I’ll see you back here next week for another episode of Heads Together.

P.S NEW FREEBIE FOR YOU: THE 7 SECRETS OF WILDLY SUCCESSFUL COACHES:

https://www.gillmoakes.com/7secrets