A Better Way to Find Buyers for your Products or Services

Many small business owners believe that the way to sell a lot of their products or services is to promote, promote, promote! They spend hours a week, if not a day, on social media, e-commerce websites, and other avenues trying to get the word out about their businesses!

And rightfully so.

If this is you or someone you know, I commend you! … this way of advertising has been engrained in us as the BEST and EASIEST way to sell. But is it?

Today, I’m going to talk about a better way to grow your business, one that will give you your time back, and help you make more sales in your awesome small business.

When you offer your product or service in anyway, social media, advertising, etc… You begin the customers journey into your world. The customer journey is simple, but you MUST know it, and continually live in it as an entrepreneur in order to continually refine your business… why?

To take lots of time off! And sell lots of stuff.

Knowing your customer journey is the first place to start, and I have a free resource for you to download that will walk you though laying out the customer journey for your business. Go to www.customerjourneyladder.com to grab that resource.

Here are the 5 categories to a simple customer journey.

1 Attract- What are the activities you do on a daily or weeky basis to attract prospects?

2) Connect- What are the ways in which you connect with these prospects

3)Convert -How are you then converting the prospect from a prospect to a buyer.

4) Sell -What does your sales process include?

5) Follow-Up What is your follow up communication plan for your past buyers?

I have a free 4-page resource for you that will help you lay out your current customer journey. You'll be able to find the gaps and end frustrations.

www.customerjourneyladder.com

Also, you may want to follow me on Instagram at @coachtheresaprim

Thank you for tuning in!

Theresa Prim

How to take advice from Mentors, 3 great ways! EPS: 23

How do we know what advice to take from our mentors and use and what advice to leave? 

Not even the most experienced successful entrepreneurs know it all! 

How do they choose what advice to listen to and act on, and what to pass by? 

I’m a huge fan of speeding up the path to success! Are you? I’m a learner and want to listen, watch and soak in what the big gurus have done to find success. Etc….

I had a conversation with my mentors when I was a brand new Realtor, and I will share this story with you. What did I learn in that conversation back in 2002 that showed me the importance of having one ear closed and the other one half open? I learned 3 very important lessons that day.

1) Be careful who you share things with!

2) The customer relationship has no time limits.

3) I can design my business the way I want to.

Taking advice is an art.

Happy to serve you!

Theresa Prim

Customer Relationship Coach

Find me on Instagram at @coachtheresaprim where I go live every Tuesday.

8 Ways to Slow Down in Business, Even if You Think You Can't Part 2

It is very important to slow down either physically or mentally as business owners. Today I will go over ways 5 through 8.  Episode #21 will go over the first 4 ways you can slow down in your small business.

1. Delegate. Delegating doesn’t always mean paying someone to help you with something.

2. Create a new system or refine your processes.

3. Stop hustling. This means to stop hurrying, pushing through, forcing, selling aggressively.

4. Take more vacation time. Clearly defining what “vacation” means to you is important. One thing I recommend is to take a vacation before a vacation. I explain that in episode #21

5. Multitask on the right things. Yes, we all multitask, and it is helpful, no matter what you hear, but you must do it the right way.  

6. Planning and productivity. Take time to make time.

7. Set better boundaries. Are your boundaries to keep things out or to keep you away from things?

8. Be consistent. Consistency makes you skilled and efficient which creates more time in your schedule.

I invite you to a facebook  community for small business owners and service professionals who are Rockin’ It out there! Is that you?  If you need a little extra support when it comes to growing your business and spending more time with those you love, and you want a community that you can pop-in and pop-out of with no spamming, I invite you to Business Owners ROCK! https://www.facebook.com/groups/businessownersrock/

"Today be Thankful and think how rich you are. Your family is priceless, your time is gold, and your health is wealth." Zig Ziglar

Happy New Year! Here is to your goals, your dreams, and your vacations.

In service to you,

Coach Theresa Prim

8 Ways to Slow Down in Business Even if You Think You Can't.

It is very important to slow down either physically or mentally as business owners. Today I will unpack 4 of the 8 ways I've discovered in my 30+ years in business to now down and the the reasons you may have for not trying one of these ways.

I will talk about delagating and how to delagate without spending a dime, and creating new systems or refining process and examples of how to do that. I also am candid in this episode to say how much I "dislike" the word Hustle. Number 4 is to take more vacations and I give you my "vacation secret" to maximize your next 3-day weekend.

This episode is the first one I recorded without a script and I'm super proud of it! Get uncomfortable my friend.

"Today be Thankful and think how rich you are. Your family is priceless, your time is gold, and your health is wealth." Zig Ziglar

I would love to connect with you on Instagram! Find me and DM me and let me know you heard my podcast! I will share your products or services on my IG stories.

IG: @coachtheresaprim

Have a wonderfully Productive December!

In service to you,

Coach Theresa Prim

What Do You Believe About the Future of Your Business? Mindset Chat

Today I get very emotional on this episode as I dive into some deep thoughts. What do we believe about the future of our businesses, and how did we discover those beliefs?

This episode is not a teaching or a training episode, but rather just me pondering with you over some important mindset shifts we may have to make so that our business can prosper in 2023.

What DO you believe about the future of your business? How’s the future of YOUR business going to be? Can you even predict it? So that opens up the topic… How much control do we truly have over the success of our small businesses?

And then… if me and you were chit chatting right now… I might say “Wait a minute, does trying to control the business lead to success or not trying to control it so much… like surrendering it.”

Oh boy… that’s awesome and deep. Because control means the act or power of controlling regulation, domination, and to hold in check. Basically, feeling and taking action to keep control over something so the future ends up the way we want it to.

Surrender means the act or instance of surrendering and to give yourself up to an influence, course or emotion. Basically, letting go and relinquishing control. In other words, giving in to the unknown. We don’t take the necessary time away from our businesses to think about what to think about and the business consumes our thoughts, even when we are “clocked out” and spending time with those we love.

I do tell a story of me sneaking into the bathroom on my wedding anniversary to text clients, and I am making my mission to help you balance work with home and have more rest and less stress.

 Please share this podcast episode with another business friend who might need it,

Happy to ponder with you today,

Theresa Prim

Your Thankful to be in Business Coach 

It’s time to quit chasing new customers and let your business sell itself through powerful Customer Success Stories.

Last weeks episode was part 1 of this 2 part series on Customer Success Stories and I shared with you what a Customer Success Story is and how to write one. Today I’m going to go over the multiple benefits for you, your business, and your customers.  I also have 9 ways you can use and apply these powerful stories in your business!

What is the definition of a customer success story? A Customer Success Story is a narrative that truthfully describes a customer or clients transformational experience with a business’s product or service.

In summary, who were they before buying and using your product or service, and who are they after buying and using your product or service? And what happened in between?

I can’t wait to connect with you! Come find me and introduce yourself on Instagram at @CoachTheresaPrim or email at theresa@theresaprim.com.

Share this podcast episode and subscribe to my channel.

Here is to your business success,

Theresa Prim

Your Thankful to be in Business Coach 

How to Grow Your Business with a Customer Success Story, Part 1

Do you know that you can take one Customer Success Story and use it multiple ways in your business to make more money in less time? It is a valuable marketing tool that doesn’t add more stress. Today I will teach you what a customer success story is, its benefits and how to write one. Then on episode #19 I will share multiple ways in which you can use a customer story to catapult your sales so you can slow down on chasing new customers.

A Customer Success Story is a narrative that truthfully describes a customer or clients transformational experience with a business’s product or service.

In summary, who were they before buying and using your product or service, and who are they after buying and using your product or service? And what happened in between?

Easy, it’s a transformational personal experience they had with you, or your business and it created opportunity for you to write a customer success story.

I can’t wait to connect with you! Come find me and introduce yourself on Instagram at @CoachTheresaPrim or email at theresa@theresaprim.com.

Share this podcast episode and subscribe to my channel.

Here is to your business success,

Theresa Prim

Your Thankful to be in Business Coach 

Find the Root Cause of Clients Cancelling Appointments

Truth is, we would have more money in our pockets and more time on our hands if customers and clients didn’t cancel appointments. On a typical Sunday night, you can look at your appointment book as a small business entrepreneur and it is almost full. Then Monday morning begins the client cancellations. In this episode, I will help you run your numbers to determine the benefit to refining your appointment and cancellation process in your business. I will also help you evaluate 4 areas when reducing the number of customer cancellations.

This episode is a right-on-time message to help you get ready for 2023 and improve your numbers and find more time with those you love.

DM me on Instagram with what you will do with your extra time and money when you reduce your customer cancellations by just 1 per week.  Instagram at @CoachTheresaPrim

Share this podcast episode and subscribe to my channel.

Here is to less client cancellations!

Theresa Prim

Your Thankful to be in Business Coach