Doug Naylor joined Wrangler 24 years ago right out of college and has progressed up the ladder to his current position as Director of Key Western Accounts. He joins the show to talk about his career at Wrangler, what’s changed over the two and a half decades and his relationship with his customers.

Wisdom by WESA Episode 142:

• Hosts: Mike Donnell, Kacee Willbanks Colletti, and Sophia Jagella
• Guest: Doug Naylor, Director of Key Western Accounts at Wrangler

Join us for "The Boot Retailer’s Playbook", a live interview with Jeremiah Craig, the western boots influencer and country singer. Whether you're a buyer, store owner, or marketer, Jeremiah will share invaluable strategies for boosting boot sales, creating engaging in-store displays, and effectively marketing your products. Discover how to choose the right styles, educate customers on fit, and leverage storytelling to enhance your brand. Don't miss out on this opportunity to gain expert tips and elevate your retail game!

WESA Retail Roundup December 16, 2024:

• Host: Glenn the Geek, Host of Horses in the Morning
• Facebook: Retail Roundup Facebook group
• Guest: Jeremiah Craig | Website | Facebook | YouTube
• Presented By: Western English Sales Association

Time Stamps:

02:24 - The Journey into Cowboy Boots

14:05 - Sizing Challenges in Cowboy Boots

20:02 - Exploring Video Content Strategies for Boot Retailers

27:54 - Understanding Boot Fit and Sizing

32:15 - Building Relationships in the Boot Industry

Jennifer Palmer, founder of Cutting Up Show Blankets chats about this new product concept. Listen in...

Wisdom by WESA Episode 141:

• Hosts: Mike Donnell, Kacee Willbanks Colletti, and Sophia Jagella
• Guest: Jennifer Palmer, founder of Cutting Up Show Blankets | Instagram
• Visit the WESA Website

Time Stamps:

02:49 - The Journey of Jennifer Palmer's Business

10:37 - The Longevity and Care of Saddle Pads

13:14 - The Production Techniques of Authentic Blankets

20:10 - Emerging Trends in the Cutting Horse Industry

25:21 - Transitioning to New Ideas in Business

Kelly Grindinger talks about the history of Kelly’s Market and the opening of a new Dallas Market Center showroom.

Wisdom by WESA Episode 139:

• Hosts: Mike Donnell & and Sophia Jagella
• Guests: Kelly Grindinger -- Kelly's Market on the 15th floor of the Dallas Trade Center
• Visit the WESA Website

Tecovas VP of Sales Monte Nelson discusses the brand’s approach to an expanded retail presence.

Wisdom by WESA Episode 139:

• Hosts: Mike Donnell, Kacee Willbanks Colletti, and Sophia Jagella
• Guests: Monte Nelson | Tecovas
• Visit the WESA Website

Hat Harness co-founders Tonia Lonigro and Daniel Kasidi tell the story of how she created a new way to travel with hats.

Wisdom by WESA Episode 138:

• Hosts: Mike Donnell, Kacee Willbanks Colletti, and Sophia Jagella
• Guests: Tonia Lonigro and Daniel Kasidi, Hat Harness | Instagram | TikTok
• Visit the WESA Website

Discover how to transform daily complaints into positive collaboration in the latest WESA Retail Roundup. Joshua Routh, an engaging speaker and former retailer, shares his insights on creating a complaint-free workplace, emphasizing the importance of gratitude and focusing on what is working rather than what is wrong. He discusses the detrimental effects of complaining on both personal well-being and workplace morale, advocating for a shift towards positivity and accountability.

Routh introduces the "Gripe" method, providing practical tips for retail managers to effectively handle customer complaints, especially in the fast-paced equine retail environment. Join us as we explore actionable strategies to foster a more harmonious and productive workplace.

WESA Retail Roundup October 28, 2024:

Host: Ashley Winch, host of the Quarter Horse Podcast

Facebook: Retail Roundup Facebook group

Guest: Joshua Routh | Instagram | Facebook | YouTube | LinkedIn

Presented By: Western English Sales Association

Time Stamps:

00:05 - Welcome to the Show

00:33 - Introducing Joshua Routh

02:38 - Transforming Complaints into Collaboration

28:00 - The Impact of Complaining

38:14 - Creating a Complaint-Free Workplace

39:09 - Strategies for Retail Managers

42:39 - Boosting Team Morale

46:57 - Conclusion and Next Steps