So, dental practice administrators: does your insurance aging report make you want to look the other way?

If your 90+ claims column is lurking in the shadows, getting bigger and more overwhelming every single day... we see you. You're not alone! And ignoring it is costing you real money.

In this episode of The Truth Decay Podcast: Talking Dollars and Sense, Sara Baker and LaRae McMullen explain how insurance aging reports go buck wild, why it’s not about negligence but overload and disorganization, and how to finally take control without losing your mind.

Points we discuss include:

• The telltale signs of a bloated insurance aging report
• Why unresolved claims = “easy money” that often goes uncollected
• The 5-step clean-up blueprint (segment, dedicate, track, prioritize, systematize)
• Insider tips from our experienced insurance aging specialists
• Action steps to start regaining control today

Listen now on your favorite podcast platform or watch the full episode on YouTube: https://youtu.be/5MZnpnqtXok

Visit us at thetruthdecaypodcast.com for our free downloads:

• Insurance Aging Clean-Up Blueprint, and
• Insider Tips from the SDDS Billing Team at sddentalsolutions.com.

#truthdecaypodcast #dentalbilling #dentalpodcast #dentalcollections #insuranceaging #dentistrybusiness #officemanagerlife #dentistlife #practiceprofits #dentalpractice

Did you know that the average dental practice is only collecting 91% of what is owed to them? You might be losing thousands every month — without even realizing it.

For a $200K-producing office, that’s $18,000 gone. Every. Single. Month.

In this episode of The Truth Decay Podcast: Talking Dollars and Sense, Sara Baker and LaRae McMullen uncover the “missing 9%” hiding in your AR. They share the four most common reasons collections fall short, why it’s not always neglect (but often overwhelmed, under-supported teams), and how surprises — not dentistry’s price tag — are the real killer of your collections.

Some of the points we discuss include:

• How even “good” collection months can hide thousands in lost revenue
• The four biggest AR killers we see in dental practices
• Why overwhelmed teams avoid statements (and how that hurts collections)
• The connection between patient surprises, trust, and payment delays
• How defined, documented systems protect both revenue and relationships

Listen now on your favorite podcast platform or watch the full conversation on YouTube. Download the free Where’s Your Missing 9%? checklist to audit your own process and start putting that lost revenue back where it belongs — in your practice.

#truthdecaypodcast #dentalcollections #adjustedproduction #revenuecycle #dentalbilling #practiceprofits #dentistlife #officemanagerlife #dentalofficemanagement #insuranceaging #dentalpodcast #dentistrybusiness

Heeeey dentists: are you ignoring your credit balance report? It might cost you more than you think — including your license.

Welcome!! In this debut episode of The Truth Decay Podcast, Sara Baker and LaRae McMullen dig into why unaddressed credit balances are a silent threat to your practice’s financial health and legal compliance.

From real-world audit wins to the professional code that could trip your practice up, we break down how to clean up your credit balance report, refund properly, and protect your bottom line. We’ll also walk you through an easy-to-implement review strategy that keeps you on track — and out of trouble.

🎯 Key topics:

• Dental credit balances

• California BPC § 732 discussion

• Risk management for dental practices

• Compliance and patient trust

• Dental accounting systems

• Credit balance audit strategies

💥 Don’t miss this one. Hit play, then subscribe for real, applicable advice to help your dental practice thrive.

📧 Questions? Reach out at hello@thetruthdecaypodcast.com

🌐 Visit us at sddentalsolutions.com