『The Truth Decay Podcast: Talking Dollars and Sense with Sara Baker and LaRae McMullen』のカバーアート

The Truth Decay Podcast: Talking Dollars and Sense with Sara Baker and LaRae McMullen

The Truth Decay Podcast: Talking Dollars and Sense with Sara Baker and LaRae McMullen

著者： Sara Penrod Baker
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The Truth Decay Podcast: Talking Dollars and Sense with Sara Baker and LaRae McMullen

Your weekly shot of clarity in the chaotic world of dental billing, insurance systems, and ethical financial strategy.

Hosted by Sara Baker and LaRae McMullen, The Truth Decay Podcast tackles the real financial pain points facing dental teams today. If you’re tired of sugarcoated advice, inconsistent workflows, and watching insurance companies dictate your patient relationships... this show is for you.

We cut through the fluff and get brutally clear on the issues that matter most:

  • Insurance verification
  • Pre-determinations
  • Billing best practices
  • Front-desk processes
  • Billing systems to make collections easier
  • Claims follow-up
  • AR systems that actually work
  • And how to train your team without losing your mind

Every episode follows a tight format designed for real-world action:

  • The Drill Down – We start with a real problem or case study straight from the trenches.
  • Dollars and Sense – Next, we break down the solutions: tools, workflows, scripts, and strategies that actually work.
  • Recap & Reality Check – Then we zoom out and call it like it is: what matters, what doesn’t, and what’s next.
  • Top Takeaways & Action Steps – You walk away with 2–3 truths and two things you can implement this week.
  • Sign Off – With chitty-chatty, gratitude, and just enough attitude to keep it honest.

What makes The Truth Decay Podcast different?

We’re not dentists moonlighting as insurance experts, or consultants who haven’t touched a claim in 10 (or never) years. We’re billing professionals with thousands of hours inside dental software, solving real problems for real practices. And we’re not afraid to call out bad advice, broken systems, or wishful thinking.

This podcast is a no-fluff, no-spin, no-nonsense space where dental professionals can get actual answers—without being talked down to or sold to.

Whether you’re a solo provider building systems from scratch, a seasoned office manager trying to tighten up AR, or a team lead training new front desk hires, we’re here to help you sharpen your knowledge, simplify your workflow, and serve your patients without second-guessing your financial systems.

Want resources? Every episode includes access to bonus scripts, checklists, and downloads at thetruthdecaypodcast.com.

Subscribe, download, and get ready to finally understand the stuff no one ever teaches you in dental school—but that can make or break your practice.

Sara Penrod Baker 経済学
エピソード
  • Mind Over Mess: Clean Up Your Dental Insurance Aging Report

    Mind Over Mess: Clean Up Your Dental Insurance Aging Report
    2025/08/20

    So, dental practice administrators: does your insurance aging report make you want to look the other way?

    If your 90+ claims column is lurking in the shadows, getting bigger and more overwhelming every single day... we see you. You're not alone! And ignoring it is costing you real money.

    In this episode of The Truth Decay Podcast: Talking Dollars and Sense, Sara Baker and LaRae McMullen explain how insurance aging reports go buck wild, why it’s not about negligence but overload and disorganization, and how to finally take control without losing your mind.

    Points we discuss include:

    • The telltale signs of a bloated insurance aging report
    • Why unresolved claims = “easy money” that often goes uncollected
    • The 5-step clean-up blueprint (segment, dedicate, track, prioritize, systematize)
    • Insider tips from our experienced insurance aging specialists
    • Action steps to start regaining control today

    Listen now on your favorite podcast platform or watch the full episode on YouTube: https://youtu.be/5MZnpnqtXok

    Visit us at thetruthdecaypodcast.com for our free downloads:

    • Insurance Aging Clean-Up Blueprint, and
    • Insider Tips from the SDDS Billing Team at sddentalsolutions.com.

    #truthdecaypodcast #dentalbilling #dentalpodcast #dentalcollections #insuranceaging #dentistrybusiness #officemanagerlife #dentistlife #practiceprofits #dentalpractice
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    26 分
  • Where Is Your Missing 9%?

    Where Is Your Missing 9%?
    2025/08/13

    Did you know that the average dental practice is only collecting 91% of what is owed to them? You might be losing thousands every month — without even realizing it.

    For a $200K-producing office, that’s $18,000 gone. Every. Single. Month.

    In this episode of The Truth Decay Podcast: Talking Dollars and Sense, Sara Baker and LaRae McMullen uncover the “missing 9%” hiding in your AR. They share the four most common reasons collections fall short, why it’s not always neglect (but often overwhelmed, under-supported teams), and how surprises — not dentistry’s price tag — are the real killer of your collections.

    Some of the points we discuss include:

    • How even “good” collection months can hide thousands in lost revenue
    • The four biggest AR killers we see in dental practices
    • Why overwhelmed teams avoid statements (and how that hurts collections)
    • The connection between patient surprises, trust, and payment delays
    • How defined, documented systems protect both revenue and relationships

    Listen now on your favorite podcast platform or watch the full conversation on YouTube. Download the free Where’s Your Missing 9%? checklist to audit your own process and start putting that lost revenue back where it belongs — in your practice.

    #truthdecaypodcast #dentalcollections #adjustedproduction #revenuecycle #dentalbilling #practiceprofits #dentistlife #officemanagerlife #dentalofficemanagement #insuranceaging #dentalpodcast #dentistrybusiness
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    27 分
  • Ep 1: Stop Ignoring Your Credit Balance Report (Yes, We're Talking to You)

    Ep 1: Stop Ignoring Your Credit Balance Report (Yes, We're Talking to You)
    2025/08/06

    Heeeey dentists: are you ignoring your credit balance report? It might cost you more than you think — including your license.

    Welcome!! In this debut episode of The Truth Decay Podcast, Sara Baker and LaRae McMullen dig into why unaddressed credit balances are a silent threat to your practice’s financial health and legal compliance.

    From real-world audit wins to the professional code that could trip your practice up, we break down how to clean up your credit balance report, refund properly, and protect your bottom line. We’ll also walk you through an easy-to-implement review strategy that keeps you on track — and out of trouble.

    🎯 Key topics:

    • Dental credit balances

    • California BPC § 732 discussion

    • Risk management for dental practices

    • Compliance and patient trust

    • Dental accounting systems

    • Credit balance audit strategies

    💥 Don’t miss this one. Hit play, then subscribe for real, applicable advice to help your dental practice thrive.

    📧 Questions? Reach out at hello@thetruthdecaypodcast.com

    🌐 Visit us at sddentalsolutions.com
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    22 分
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