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What does effective leadership look like on a call? Whether you're hosting, facilitating, or simply participating, the way you show up in meetings says a lot about your leadership. Are you setting the tone, driving value, and managing time—or just going through the motions?

In this episode, we explore the connection between meeting management and leadership presence. Are your meetings focused and intentional, or are they drifting without direction? How do you prepare, engage others, and follow through to ensure the time spent is worth it?

What behaviors signal confidence and clarity? What does it mean to take ownership of the room—even virtually? From setting clear agendas to actively listening and leading with purpose, effective call leadership isn’t just about speaking up; it’s about showing up in a way that builds trust and moves things forward.

This week, challenge yourself: Take a look at one upcoming meeting—how will you prepare differently? What can you do to elevate the experience for others? Leadership happens one interaction at a time. Let’s sharpen how you lead, one call at a time.

At Crossroads Business Development we are the recipients of the David H. Sandler award for 2021, the highest mark of achievement that the network passes out. We pride ourselves with our dedicated service to the success of our clients and our top-of-the-line training that keeps our clients engaged and coming back for more.

Jim is a dynamic and engaging conference presenter and national speaker, renowned for his impactful presentations at a wide array of sales and industry events. With an impressive twenty-five-year track record in entrepreneurial small business creation, sales, and company management, he brings a wealth of real-world experience. Additionally, Jim has spent two decades honing his expertise through Sandler Sales & Management Training, equipping him with the tools to drive success in any organization. His keen insights and ability to identify and address roadblocks are instrumental in fostering growth and transformation for individuals and companies.

For inquiries, reach out to Jim at jim.stephens@sandler.com.

Jason worked at the university before joining the team. He brings an analytical perspective to coaching and has several tracks to help with team and personal development.

Our clients hire Jason for his systematic approach to help them integrate Sandler into their day-to-day operations. His attention to detail and expertise with our assessment tools help them create behavior-based plans to incorporate more processes and align their goals with the company's goals.

You can reach Jason at Jason.Stephens@sandler.com.

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What’s your relationship with money? The way you think about money—your money concept—can either hold you back or propel you forward. Is it a tool for opportunity, or a source of stress and limitation?

In this episode, we dive into how your mindset shapes your financial decisions, your confidence in conversations around money, and your ability to ask for what you’re worth. Are you operating from a place of scarcity or abundance? What beliefs about money were ingrained in you early on, and are they still serving you?

What habits and thoughts can help you reframe money as a resource to support growth rather than something to fear or chase? Whether it’s pricing your services, having value-based conversations with clients, or simply feeling more at ease with financial decisions, the key is to rewrite old stories that no longer fit who you are or where you’re going.

This week, challenge yourself: Reflect on one limiting belief you hold about money. Where did it come from? How has it impacted your decisions? Now, rewrite that belief into something empowering—and carry that new mindset into your next financial interaction. Success starts with the way you think. Let’s reshape your money concept together.

At Crossroads Business Development we are the recipients of the David H. Sandler award for 2021, the highest mark of achievement that the network passes out. We pride ourselves with our dedicated service to the success of our clients and our top-of-the-line training that keeps our clients engaged and coming back for more.

Jim is a dynamic and engaging conference presenter and national speaker, renowned for his impactful presentations at a wide array of sales and industry events. With an impressive twenty-five-year track record in entrepreneurial small business creation, sales, and company management, he brings a wealth of real-world experience. Additionally, Jim has spent two decades honing his expertise through Sandler Sales & Management Training, equipping him with the tools to drive success in any organization. His keen insights and ability to identify and address roadblocks are instrumental in fostering growth and transformation for individuals and companies.

For inquiries, reach out to Jim at jim.stephens@sandler.com or call 208.429.9275.

Jason worked at the university before joining the team. He brings an analytical perspective to coaching and has several tracks to help with team and personal development.

Our clients hire Jason for his systematic approach to help them integrate Sandler into their day-to-day operations. His attention to detail and expertise with our assessment tools help them create behavior-based plans to incorporate more processes and align their goals with the company's goals.

You can reach Jason at Jason.Stephens@sandler.com.

Send us a text

Why does work always seem to expand to fill the time available? That’s Parkinson’s Law in action—if you give yourself a week to complete a task, it will take a week. But what if you could reclaim control over your time and accomplish more in less?

In this episode, we break down how Parkinson’s Law affects your productivity and what strategies can help you set smarter constraints to work more efficiently. Are you setting clear deadlines, or are you unintentionally giving tasks more time than they actually require? How can you create urgency without feeling rushed?

What habits can help you avoid the trap of unnecessary delays? From time blocking to artificial deadlines, we explore techniques to help you work with intention and finish tasks faster—without sacrificing quality. The key is learning to challenge the time you think you need and developing a system that keeps you focused.

This week, challenge yourself: Pick a task that usually takes longer than it should. Set a strict but reasonable deadline—then commit to finishing it within that time. What changed? Did you work with more focus? Small shifts in how you manage time can lead to big results. Let’s refine your time strategy together.

At Crossroads Business Development we are the recipients of the David H. Sandler award for 2021, the highest mark of achievement that the network passes out. We pride ourselves with our dedicated service to the success of our clients and our top-of-the-line training that keeps our clients engaged and coming back for more.

Jim is a dynamic and engaging conference presenter and national speaker, renowned for his impactful presentations at a wide array of sales and industry events. With an impressive twenty-five-year track record in entrepreneurial small business creation, sales, and company management, he brings a wealth of real-world experience. Additionally, Jim has spent two decades honing his expertise through Sandler Sales & Management Training, equipping him with the tools to drive success in any organization. His keen insights and ability to identify and address roadblocks are instrumental in fostering growth and transformation for individuals and companies.

For inquiries, reach out to Jim at jim.stephens@sandler.com or call 208.429.9275.

Jason worked at the university before joining the team. He brings an analytical perspective to coaching and has several tracks to help with team and personal development.

Our clients hire Jason for his systematic approach to help them integrate Sandler into their day-to-day operations. His attention to detail and expertise with our assessment tools help them create behavior-based plans to incorporate more processes and align their goals with the company's goals.

You can reach Jason at Jason.Stephens@sandler.com.

Send us a text

When sales aren’t going as planned, what’s the real issue—your behaviors or your process? Sales success isn’t just about having a system in place; it’s about understanding how your actions, habits, and approach impact the outcome.

In this episode, we dive into the critical distinction between sales behaviors and sales processes. Are you struggling because your process isn’t structured, or is it your approach that needs adjustment? Maybe you’re doing all the right things, but your execution is off. Or perhaps your process is sound, but your habits are holding you back.

What small changes could make the biggest difference? Are you actively listening, asking the right questions, and adapting to the prospect’s needs? Or is it time to rethink the way you structure your sales interactions? The key is to identify whether the challenge lies in what you’re doing or how you’re doing it.

This week, challenge yourself: Reflect on a recent sales interaction that didn’t go as planned. Was it a process issue, or was it something in your approach? Now, make one small adjustment—whether in structure or execution—and see how it changes the outcome. Success in sales is about continuous refinement. Let’s fine-tune together.

At Crossroads Business Development we are the recipients of the David H. Sandler award for 2021, the highest mark of achievement that the network passes out. We pride ourselves with our dedicated service to the success of our clients and our top-of-the-line training that keeps our clients engaged and coming back for more.

Jim is a dynamic and engaging conference presenter and national speaker, renowned for his impactful presentations at a wide array of sales and industry events. With an impressive twenty-five-year track record in entrepreneurial small business creation, sales, and company management, he brings a wealth of real-world experience. Additionally, Jim has spent two decades honing his expertise through Sandler Sales & Management Training, equipping him with the tools to drive success in any organization. His keen insights and ability to identify and address roadblocks are instrumental in fostering growth and transformation for individuals and companies.

For inquiries, reach out to Jim at jim.stephens@sandler.com or call 208.429.9275.

Jason worked at the university before joining the team. He brings an analytical perspective to coaching and has several tracks to help with team and personal development.

Our clients hire Jason for his systematic approach to help them integrate Sandler into their day-to-day operations. His attention to detail and expertise with our assessment tools help them create behavior-based plans to incorporate more processes and align their goals with the company's goals.

You can reach Jason at Jason.Stephens@sandler.com.

Send us a text

How do you approach referrals? Do you have a structured process, or is it more of an afterthought? A strong referral strategy isn’t just about getting names—it’s about building trust, deepening relationships, and creating opportunities that feel natural rather than forced.

In this episode, we break down how top performers make the most out of referrals by focusing on relationship-building rather than transactional exchanges. Do you have a method for generating referrals, or do you rely on them happening organically? How do you establish rapport with new and existing clients so that referrals become a natural part of the conversation?

What steps can you take to ensure referrals feel seamless and authentic? Are you creating value in your relationships so that clients are eager to recommend you? The key to a successful referral process isn’t just asking—it’s about fostering connections that naturally lead to new opportunities.

This week, challenge yourself: Reflect on a time when you received a great referral. What led to that introduction? What made it successful? Now, think about your current network—who are your best advocates, and how can you create more value for them? Your ability to generate meaningful referrals starts with the relationships you build today. Let’s refine your process together.

At Crossroads Business Development we are the recipients of the David H. Sandler award for 2021, the highest mark of achievement that the network passes out. We pride ourselves with our dedicated service to the success of our clients and our top-of-the-line training that keeps our clients engaged and coming back for more.

Jim is a dynamic and engaging conference presenter and national speaker, renowned for his impactful presentations at a wide array of sales and industry events. With an impressive twenty-five-year track record in entrepreneurial small business creation, sales, and company management, he brings a wealth of real-world experience. Additionally, Jim has spent two decades honing his expertise through Sandler Sales & Management Training, equipping him with the tools to drive success in any organization. His keen insights and ability to identify and address roadblocks are instrumental in fostering growth and transformation for individuals and companies.

For inquiries, reach out to Jim at jim.stephens@sandler.com or call 208.429.9275.

Jason worked at the university before joining the team. He brings an analytical perspective to coaching and has several tracks to help with team and personal development.

Our clients hire Jason for his systematic approach to help them integrate Sandler into their day-to-day operations. His attention to detail and expertise with our assessment tools help them create behavior-based plans to incorporate more processes and align their goals with the company's goals.

You can reach Jason at Jason.Stephens@sandler.com.

Send us a text

Learning Agility: Unlocking Your Personal Process for Growth

How do you learn best? What strategies have helped you grow, adapt, and succeed in the past? Learning agility isn’t just about acquiring knowledge—it’s about recognizing patterns in your own development, understanding how you navigate new challenges, and applying those insights to continuously evolve.

In this episode, we explore the power of learning agility and how reflecting on your past successes can help you refine your personal process for growth. What environments or approaches have led to your best learning experiences? What obstacles have pushed you to adapt? By identifying these moments, you can create a framework for approaching new situations with confidence and curiosity.

Are you someone who thrives through structured learning, or do you absorb the most by diving in and figuring things out as you go? What habits or routines have supported your ability to learn and grow? The key to learning agility is not just acquiring knowledge but developing the ability to apply it in unfamiliar and complex situations.

This week, challenge yourself: Look back at a time when you faced something new and succeeded. What strategies did you use? What helped you adapt? Now, take that knowledge and apply it to an area where you currently feel stuck. Your ability to learn and evolve is already within you—let’s refine it together.

At Crossroads Business Development we are the recipients of the David H. Sandler award for 2021, the highest mark of achievement that the network passes out. We pride ourselves with our dedicated service to the success of our clients and our top-of-the-line training that keeps our clients engaged and coming back for more.

Jim is a dynamic and engaging conference presenter and national speaker, renowned for his impactful presentations at a wide array of sales and industry events. With an impressive twenty-five-year track record in entrepreneurial small business creation, sales, and company management, he brings a wealth of real-world experience. Additionally, Jim has spent two decades honing his expertise through Sandler Sales & Management Training, equipping him with the tools to drive success in any organization. His keen insights and ability to identify and address roadblocks are instrumental in fostering growth and transformation for individuals and companies.

For inquiries, reach out to Jim at jim.stephens@sandler.com or call 208.429.9275.

Jason worked at the university before joining the team. He brings an analytical perspective to coaching and has several tracks to help with team and personal development.

Our clients hire Jason for his systematic approach to help them integrate Sandler into their day-to-day operations. His attention to detail and expertise with our assessment tools help them create behavior-based plans to incorporate more processes and align their goals with the company's goals.

You can reach Jason at Jason.Stephens@sandler.com.

Send us a text

Resilience: Finding Fulfillment in What You Do: What does it mean to find fulfillment in your work? How do we build resilience when our professional lives present challenges, setbacks, or even unexpected shifts? In this episode, we dive into the evolving relationship between work and personal fulfillment, exploring how mindset, adaptability, and purpose play a role in long-term satisfaction and success.

Are you someone who sees work as a means to an end, or do you derive deep meaning from what you do? How can you shift your perspective when things don’t go as planned? Resilience isn’t just about bouncing back—it’s about developing the ability to grow and thrive despite challenges.

This week, challenge yourself: Identify one area in your work or life where you feel stuck. How can you reframe the situation to focus on growth, learning, or opportunity? Resilience starts with perspective—let’s build it together.

At Crossroads Business Development we are the recipients of the David H. Sandler award for 2021, the highest mark of achievement that the network passes out. We pride ourselves with our dedicated service to the success of our clients and our top-of-the-line training that keeps our clients engaged and coming back for more.

Jim is a dynamic and engaging conference presenter and national speaker, renowned for his impactful presentations at a wide array of sales and industry events. With an impressive twenty-five-year track record in entrepreneurial small business creation, sales, and company management, he brings a wealth of real-world experience. Additionally, Jim has spent two decades honing his expertise through Sandler Sales & Management Training, equipping him with the tools to drive success in any organization. His keen insights and ability to identify and address roadblocks are instrumental in fostering growth and transformation for individuals and companies.

For inquiries, reach out to Jim at jim.stephens@sandler.com or call 208.429.9275.

Jason worked at the university before joining the team. He brings an analytical perspective to coaching and has several tracks to help with team and personal development.

Our clients hire Jason for his systematic approach to help them integrate Sandler into their day-to-day operations. His attention to detail and expertise with our assessment tools help them create behavior-based plans to incorporate more processes and align their goals with the company's goals.

You can reach Jason at Jason.Stephens@sandler.com.

Send us a text

How do different generations define themselves through work and identity? How has the meaning of career, success, and personal fulfillment evolved from Baby Boomers to Millennials and beyond? Join us as we explore the shifting landscape of identity vs. role, discussing how each generation views work, purpose, and professional expectations.

Are you defined by your job, or is your role just one piece of your identity? Take a moment to reflect on how your generation’s outlook has shaped your sense of self. Do you align more with the Boomer mindset of loyalty and stability, the Gen X push for balance, or the Millennial and Gen Z focus on meaning and adaptability?

Challenge yourself this week: How can you separate identity from role to build a more flexible, resilient approach to work and life?

At Crossroads Business Development we are the recipients of the David H. Sandler award for 2021, the highest mark of achievement that the network passes out. We pride ourselves with our dedicated service to the success of our clients and our top-of-the-line training that keeps our clients engaged and coming back for more.

Jim is a dynamic and engaging conference presenter and national speaker, renowned for his impactful presentations at a wide array of sales and industry events. With an impressive twenty-five-year track record in entrepreneurial small business creation, sales, and company management, he brings a wealth of real-world experience. Additionally, Jim has spent two decades honing his expertise through Sandler Sales & Management Training, equipping him with the tools to drive success in any organization. His keen insights and ability to identify and address roadblocks are instrumental in fostering growth and transformation for individuals and companies.

For inquiries, reach out to Jim at jim.stephens@sandler.com or call 208.429.9275.

Jason worked at the university before joining the team. He brings an analytical perspective to coaching and has several tracks to help with team and personal development.

Our clients hire Jason for his systematic approach to help them integrate Sandler into their day-to-day operations. His attention to detail and expertise with our assessment tools help them create behavior-based plans to incorporate more processes and align their goals with the company's goals.

You can reach Jason at Jason.Stephens@sandler.com.