エピソード

  • Ep012: Will They Rent Your Property For Top $$$ FAST? – Part 5 of What To Expect From Your Property Manager

    Ep012: Will They Rent Your Property For Top $$$ FAST? – Part 5 of What To Expect From Your Property Manager
    2024/09/03
    Welcome back to The Landlord Profitability Playbook Podcast! I'm Chris McAllister, here to help you create and coach business opportunities and strategies that support and add value to the lives of residential real estate investors. Today, I'm joined by my trusted co-hosts, Laci Leblanc and Gretchen Mitchell, our Director of Property Management at ROOST Real Estate Co. In this fifth installment of our series 'What To Expect From Your Property Manager,' we're tackling a question every landlord wants answered: "Will They Rent Your Property For Top $$$ FAST?" Minimizing vacancies is crucial to maximizing your profitability as a landlord. But how can you ensure your property manager is up to the task? This episode breaks down the essential steps that can help your property rent quickly and at the highest possible rate. Here’s a glimpse of what we cover: • Setting Market Rate Rent: Discover how to set the right rent rate for your property to attract qualified tenants who can comfortably afford the rent and maintain your property in good condition. • Casting A Wide Marketing & Advertising Net: Learn the importance of extensive marketing strategies, including leveraging robust management platforms like Appfolio and Buildium, to reach a broad audience and reduce vacancy periods. • Showing Your Property In The Best Possible Light: We discuss the impact of high-quality photos and self-showing systems, such as Tenant Turner, on enhancing your property's appeal and convenience for prospective tenants. • Screening IN Qualified Applicants: We emphasize the importance of fair and unbiased tenant selection criteria that not only comply with legal standards but also ensure a pool of well-qualified applicants. • Assessing the Application Process: Understand how a streamlined and accessible application process using tools like Tenant Turner can improve operational efficiency and tenant satisfaction. • Auditing the Onboarding Process: Learn the critical elements of a thorough onboarding process, including lease signing, setting expectations, and utility setup, to ensure a smooth start to the landlord-tenant relationship. Whether you're a seasoned landlord or new to property management, this episode offers valuable insights and practical tips to help you minimize vacancies, maximize your rental income, and create a positive experience for both you and your tenants. SHOW HIGHLIGHTS In this episode, I discuss the importance of setting the market rate rent to attract tenants quickly and avoid prolonged vacancies.I explain how over-improving a property beyond the neighborhood standard can lead to unrealistic rent expectations and increased vacancy periods.We explore the benefits of signing new leases over month-to-month arrangements to ensure tenant commitment and reduce vacancy risks.We highlight the use of tools like RentRange to perform accurate market rate analyses and the importance of combining technological insights with real-world data.The episode covers effective marketing strategies, including using platforms like Zillow and Apartments.com, high-quality photos, and 3D videos to present properties attractively.We discuss the significance of screening in qualified applicants with a personalized approach, rather than relying solely on rigid criteria like credit scores.Effective communication practices, especially with tenants from diverse backgrounds, are emphasized as crucial for building strong tenant relationships.We detail our tenant onboarding process, which includes lease signing, utility setup, and using the tenant portal, to ensure a smooth transition for new tenants.The importance of follow-up calls at various stages of the tenancy to maintain tenant satisfaction and gather feedback is highlighted.We underscore the value of maintaining a good reputation through positive reviews and the impact of effective property management on achieving high occupancy rates. LINKS Show Notes Be a guest on the Landlord Profitability Playbook Podcast Download your FREE copy of The Landlord Profitability Playbook and learn how to automate your property management. Visit ROOST Property Management and find out more about the ways we can help you create a more profitable portfolio. Visit Rental Property Registration to access the registration page and self-inspection form. Download your FREE copy of The ROOST Application Refund Policy TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Chris: Hello everyone and welcome back to the Landlord Profitability Playbook Podcast. I'm Chris McAllister and it's my job to create and coach business opportunities and strategies that support and add value to residential real estate investors like you. Joining me today are my trusted co-hosts Laci LeBlanc and Gretchen Mitchell. Good morning, ladies. Laci: Good morning. Chris: Laci is the queen of marketing for Roost Real Estate Company and Gretchen is our director of property management ...
    続きを読む 一部表示
    54 分
  • Ep011: Can They CONTROL Rehab and Maintenance Costs? – Part 4 Of What To Expect From Your Property Manager

    Ep011: Can They CONTROL Rehab and Maintenance Costs? – Part 4 Of What To Expect From Your Property Manager
    2024/07/26
    Welcome back to The Landlord Profitability Playbook Podcast! In this fourth episode of our 12-part series "What To Expect From Your Property Manager," hosts Chris McAllister, Laci Leblanc, and Gretchen Mitchell will explore the critical role of controlling rehab and maintenance costs in maintaining landlord profitability. Join us as we take a deep dive into: • The importance of proactive decision-making and tenant selection to prevent costly repairs down the line. • How adhering to the 'Neighborhood Standard' can preserve property value and enhance tenant satisfaction. • The advantages of employing W2 maintenance personnel and providing work trucks to boost operational efficiency. • Best practices for managing costs transparently, collaborating with trusted contractors, and leveraging technology platforms like Property Meld and Appfolio. • The significance of having a dedicated Rehab & Maintenance Manager and a robust policy for cash management and reserves. We also share insights into our own Rehab and Maintenance team's journey at ROOST Real Estate Co., including their roles, structure, and our plans for the future. Whether you're an experienced investor or new to the game, this episode is packed with actionable tips and insights to help you manage your properties efficiently and economically. Listen now to Episode 4: "Can They CONTROL Rehab and Maintenance Costs?" and take the next step in mastering your real estate investments. For more resources and to explore investment opportunities with ROOST Real Estate Co., visit our website. Subscribe to the podcast to stay updated with the latest episodes and insights! SHOW HIGHLIGHTS Chris discusses the rising costs of property maintenance, citing data from Property Meld, and emphasizes the need for proactive strategies to manage these expenses.We explain the importance of meticulous tenant screening and setting clear expectations for property care to mitigate maintenance costs.Chris highlights the significance of ensuring tenants are comfortable with the maintenance request process and understand their responsibilities in maintaining the property.We explore the challenges landlords face when showing occupied rental properties, including tenants' rights to refuse showings and the potential impact on property presentation.We stress the benefits of allowing adequate time to prepare properties for new tenants, which can result in long-term, reliable tenants and reduce vacancy periods.We discuss best practices for property management maintenance, including essential questions to ask when selecting a property management company.Chris and Gretchen explain the balance between over-improving and under-maintaining properties and the concept of maintaining properties to the neighborhood standard.We describe the logistics of managing work schedules and transportation costs for maintenance personnel, and the decision to use W-2 employees versus 1099 contractors for routine maintenance and repairs.We highlight the transformative impact of Property MELD software on property management, focusing on its integration with AppFolio and its superior communication and scheduling capabilities.Chris underscores the value of strong contractor relationships and reliable tools, mentioning the positive outcomes achieved with versatile contractors like Paul Dixon, who bring expertise in multiple trades. LINKS Show Notes Be a guest on the Landlord Profitability Playbook Podcast Download your FREE copy of ROOST-Minimum-Property-Standards.pdf Visit ROOST Real Estate Co and get a free property management quote Visit Invest with ROOST and learn about property investment opportunities Download your FREE copy of The Landlord Profitability Playbook and learn how to automate your property management. Visit ROOST Property Management and find out more about the ways we can help you create a more profitable portfolio. Visit Rental Property Registration to access the registration page and self-inspection form. TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Chris: Hello everyone and welcome to the Landlord Profitability Playbook Podcast. I'm Chris McAllister and I'm here to help you create and coach business opportunities and strategies that support and add value to the lives of residential real estate investors. Joining me today are my trusted co-hosts Laci LeBlanc and Gretchen Mitchell. Good morning, ladies. Laci: Morning, good morning. Chris: Today we're diving into part four of our series called what to Expect from your Property Manager, and today's episode is titled Can they Control Rehab and Maintenance Costs? Rehab and regular maintenance are the two things that absolutely make or break landlord profitability. We've been doing this for quite a few years and everything, it seems, comes back to having to fix things or having to get things cleaned up between tenants, and it's the thing that just crushes the hopes and dreams of...
    続きを読む 一部表示
    42 分
  • EP010: Meet The Team Then Decide – Part 3 of What To Expect From Your Property Manager

    EP010: Meet The Team Then Decide – Part 3 of What To Expect From Your Property Manager
    2024/06/27
    Welcome to The Landlord Profitability Playbook Podcast! In this third episode of our 12-part series, "What To Expect From Your Property Manager," hosts Chris McAllister, Laci Leblanc, and Gretchen Mitchell dive deep into the importance of meeting your property management team before making any commitments. In "Meet The Team THEN Decide," we explore the foundational role of trust in managing your valuable assets. We'll discuss the value of local expertise, the collaborative nature of the property management relationship, and how to get a feel for team dynamics. We'll also cover key performance metrics you should inquire about and the overall structure of an effective property management team. By tuning in, you'll learn how to assess whether a property management team is right for you, ensuring they have the necessary tools, clear roles, and the commitment to high standards that will help optimize your investment returns. Join us for insightful tips and strategies that will help you make informed decisions about your property management partnerships. Hosts: • Chris McAllister • Laci Leblanc • Gretchen Mitchell Key Topics Covered: • Building trust • Importance of local expertise • Collaboration in property management • Assessing team dynamics • Understanding key performance metrics • Effective team structure Ensure your properties are managed effectively by teaming up with professionals who view your investments as their own. Don't miss this episode for valuable insights and actionable advice! SHOW HIGHLIGHTS We discuss the critical importance of building trust with your property management team, emphasizing the value of face-to-face interactions, whether in person or via Zoom.Chris highlights how local expertise in property management can offer significant advantages over national companies, especially through intimate knowledge of neighborhoods and market dynamics.Gretchen explains the necessity of clear role definitions and compliance with licensing laws within a property management company to ensure smooth operations and accountability.We emphasize the need for a well-structured team with designated roles for tasks such as accounting, maintenance, and leasing to enhance efficiency and effectiveness.Chris talks about the importance of evaluating property management companies by understanding their team structure and distinguishing between front stage and backstage activities.We explore key performance indicators for property management, including 'time to turn,' 'days on market,' 'rent collected,' and 'three-day notices,' as essential metrics for evaluating effectiveness.Gretchen underscores the importance of balancing legal, moral, and professional responsibilities while maintaining trust and respect between property managers, tenants, and owners.We discuss the advantages of having a geographically focused team for property management, particularly for investors looking to expand their portfolios.Chris shares insights into the internal dynamics of Roost Real Estate Co Property Management, detailing the roles of key players and the importance of providing the team with the proper tools and resources.We advise prospective clients to inquire about job descriptions and take office tours to gauge operational readiness and ensure the property management team can meet their needs. LINKS Show Notes Be a guest on the Landlord Profitability Playbook Podcast Download your FREE copy of The Landlord Profitability Playbook and learn how to automate your property management. Visit ROOST Property Management and find out more about the ways we can help you create a more profitable portfolio. Visit Rental Property Registration to access the registration page and self-inspection form. TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Chris: Hi everybody, welcome back to the Landlord Profitability Playbook Podcast. I'm Chris McAllister and it's my job to create and coach business opportunities and strategies that support and add value to the lives of residential real estate investors. Today I'm joined not only by my podcast partner and digital marketing guru, Laci LeBlanc, but also by our Director of Property Management at Roost Real Estate Company, Gretchen Mitchell. So this is part three of our series what to expect from your property manager, and today's episode is titled meet the team, then decide. Get the boots on the ground, you can trust. Nice long title, but you get the gist. We'll be delving into the importance of building trust with your property management team, understanding what their local expertise exactly is. We're going to talk a little bit about the nature of collaboration, some team dynamics and performance standards. By the end of this episode, I think you'll get a clear understanding of why actually sitting down and meeting with the team or Zoom, if actually meeting in person is not a viable option is crucial before you make any final ...
    続きを読む 一部表示
    56 分
  • Ep009: List and COMMUNICATE Your Minimum Expectations and Non-Negotiables – Part 2 of What To Expect From Your Property Manager

    Ep009: List and COMMUNICATE Your Minimum Expectations and Non-Negotiables – Part 2 of What To Expect From Your Property Manager
    2024/05/21
    This is the 2nd of our 12-part series called What To Expect From Your Property Manager. Whether you are your property manager, you are already in a property management relationship, or you are thinking about hiring a property manager, this series help you set expectations for performance that can only positively impact your profitability over time. In this episode Chris, Laci, and Gretchen discuss being able to list and communicate your minimum expectations and non-negotiables for your property manager. We are going to talk about motivation – yours and your property manager’s, communication and accessibility expectations, alignment and systems, fiduciary responsibilities, compatibility and performance, and doing your due diligence. I guarantee you will find tips tricks habit and mindsets you can you to make your real estate investments work for you – and not the other way around. SHOW HIGHLIGHTS Chris McAllister opens the discussion on the significance of establishing clear expectations and non-negotiables in property management relationships.Lacey LeBlanc and Gretchen Mitchell talk about understanding what real estate investors seek from a property management partnership for a successful collaboration.We reminisce about Roost Real Estate Company's growth from managing personal properties to serving a diverse client base and fostering strong relationships with clients.The ethos of Roost Real Estate Company is discussed, highlighting the commitment to providing homes for all individuals, whether they rent or own.The importance of system alignment and defined team roles within property management organizations to ensure efficiency and owner satisfaction is examined.We touch on the intricacies of managing different property types, including high-end rentals and those that accept Section 8 tenants in the post-COVID landscape.Key considerations for choosing a property manager are discussed, such as their legal awareness, broker involvement, and commitment to the owner's success.We explore the internal program "Have I Earned a Five-Star Review Today?" aimed at maintaining exceptional customer service and its impact on managing property managers.Chris and Gretchen delve into the practicalities of managing property managers, including monitoring online reviews and the importance of direct communication with property owners regarding rental income flow.Transcript samples from key chapters provide insight into the conversation, including the significance of a property manager's understanding of their fiduciary and agency duties, and the necessity of broker involvement for successful management. LINKS Show Notes Be a guest on the Landlord Profitability Playbook Podcast Download your FREE copy of The Landlord Profitability Playbook and learn how to automate your property management. Visit ROOST Property Management and find out more about the ways we can help you create a more profitable portfolio. Visit Rental Property Registration to access the registration page and self-inspection form. TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Chris: Chris McAllister, here with the Landlord Profitability Playbook podcast, where it's my job to create and coach business opportunities and strategies that support and add value to the lives of real estate investors. I am not only joined today by my good friend and podcast partner, Laci LeBlanc, but also by our Director of Property Management at Roost Real Estate Company, Gretchen Mitchell. So good morning, ladies. Laci: Good morning. Good morning. Chris: How are you? Gretchen: Pretty good. Chris: Just another day in paradise. I'm not in Ohio, so not as good as you guys, I think North Carolina is a fine place to be hanging out today. So what I want to talk about today is a continuation of our first episode, which was about getting clear on what you want in a property management relationship and kind of that big picture, why. And today I really want to challenge our listeners to drill deep into the tactical detail, the day-to-day stuff you cannot and will not bend on, and I think that's important because obviously, if you hire a property manager, it's money out of your pocket. You know and again we absolutely believe it's with the right person it's an investment, it's not a cost, but still it's a cash outlay and nobody wants to, you know, lay out cash. So the question is what are you going to get for that cash and what are the things that you're just not going to take note for an answer on? So really it's about getting clear on your non-negotiables that make sense. Gretchen: Yep. Chris: And I think it's the kind of thing that you know if you can't get clear on this for yourself, if you can't detail your expectations for yourself, there's just no way you're going to be able to communicate them to anybody else. So it comes down to what do you want? What's important to you? Talked about on previous podcasts, but a question ...
    続きを読む 一部表示
    43 分
  • Ep008: What To Expect From Your Property Manager Part 1 Get Clear On What You Want From This Relationship

    Ep008: What To Expect From Your Property Manager Part 1 Get Clear On What You Want From This Relationship
    2024/04/16
    This is the first of our 12-part series called What To Expect From Your Property Manager. Whether you are your property manager, you are already in a property management relationship, or you are thinking about hiring a property manager, this series help you set expectations for performance that can only positively impact your profitability over time. Chris and Laci kick off this series with a discussion about getting clear in your mind about what you want in a property management relationship. Specifically, we cover the many hats a property manager wears in the course of a month, being able to articulate your reasons for investing in real estate in the first place, managing property remotely, the value of your time as a scarce resource, and the hidden and not so hidden costs of going it alone. As an extra bonus we are going to be joined for this series by Gretchen Mitchell, Director of Property Management for ROOST Real Estate Co. I guarantee you will find tips tricks habit and mindsets you can you to make your real estate investments work for you – and not the other way around. SHOW HIGHLIGHTS We kick off our "What to Expect from Your Property Manager" series, highlighting the importance of defining your expectations for a property management relationship to positively impact your profitability.Laci LeBlanc and Gretchen Mitchell join the conversation, emphasizing the value of time as a scarce resource and the significance of setting performance expectations for property management.The recent legislative victory with the Springfield Ohio Landlord Registration and Licensing Ordinance is celebrated, noting the removal of the self-inspection requirement as a benefit for property owners and tenants.We delve into the concept of becoming an accidental landlord, sharing my personal story of turning a bank-owned property into a profitable rental and the strategic benefits of making extra mortgage payments.The discussion touches on the necessity of treating real estate investment as a legitimate business and learning from past mistakes to ensure success and compliance with fair housing laws.We explore the emotional toll and time commitment of real estate investment, particularly for accidental landlords who depend heavily on rental income, and seasoned landlords with a financial buffer.Anecdotes are shared to illustrate the challenges property managers face, such as unexpected maintenance and tenant turnover, underscoring the importance of proactive management.We stress the financial and stress-related advantages of hiring a property manager to mitigate the unforeseen complexities and protect against the unpredictables of the real estate world.In discussing property management partnerships, we reflect on the importance of readiness and finding the right fit for a long-term, collaborative relationship with a property manager.We conclude by affirming that a property management partnership is about more than offloading responsibilities; it's about creating a path to real estate success and achieving financial goals. LINKS Show Notes Be a guest on the Landlord Profitability Playbook Podcast Download your FREE copy of The Landlord Profitability Playbook and learn how to automate your property management. Visit ROOST Property Management and find out more about the ways we can help you create a more profitable portfolio. Visit Rental Property Registration to access the registration page and self-inspection form. TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Intro Welcome to the Landlord Profitability Playbook Podcast, where we share the best practices we use to help our residential real estate investor clients automate their rent collection and get on with their lives. Check out the show notes at wwwlandlordprofitabilityplaybookpodcastcom. This show is brought to you by Roost Real Estate Co Property Management. To learn more about our company and the services we provide, visit wwwmanagewithroostcom. Now here's your host, chris McAllister. Chris: Hello Chris McAllister, here with the Landlord Profitability Playbook Podcast, where it's my job to create and coach business opportunities and strategies that support and add value to the lives of residential real estate investors. I am not only joined today by my good friend and podcast partner, Laci LeBlanc Good morning Laci Good morning Chris but also by our Director of Property Management at Roost Real Estate Company, Gretchen Mitchell. Hello, Gretchen Mitchell. Gretchen: Hello. Chris: This is our first in a 12-part series called what to Expect from your Property Manager. So, whether you are your own property manager or you are already in a property management relationship, or you're thinking about hiring a property manager, this series will help you set expectations for performance that can only positively impact your profitability over time. So we're going to kick this off with the discussion about getting clear in ...
    続きを読む 一部表示
    41 分
  • Ep007: Expand Your Empire With Rachael Schwalenberg

    Ep007: Expand Your Empire With Rachael Schwalenberg
    2024/02/12
    I’d like to introduce Rachael Schwalenberg to the Landlord Profitability Playbook Podcast. Last summer I was listening to the Evernest Real Estate Investor podcast while on the bike path and the guest that day was Rachael Schwalenberg of Columbus, Ohio. Now I listen to a lot of podcasts and I am not easily impressed but Rachael was amazing. She clearly knew the Columbus market inside and out. It was not a ‘rah-rah’ perspective either. It was nuanced, thoughtful, and in my opinion absolutely accurate. As soon as I got home I got on the Google machine and tracked her down, sent her an email, and we have been friends and referral partners ever since. Rachael’s years of experience in the Columbus market as a Realtor, property manager, broker owner, entrepreneur, and investor make her an invaluable resource to our listeners on The Landlord Profitability Playbook podcast as well as our listeners on our sister podcast Connect Practice Track & Grow for real estate professionals. When it's time to expand your empire, Rachael is the professional you want to work with. SHOW HIGHLIGHTS Rachel shares her journey from property management to becoming a broker-owner, emphasizing her focus on working with investors to optimize their investments.We explore the importance of maintaining a manageable business size, which Rachel believes is crucial for staying accessible to clients and building long-term trust.Rachel discusses the significance of leveraging tools and spreadsheets for making profitable investment decisions, rather than doing the calculations manually.We address the challenges that agents who entered the market in 2021 and 2022 faced when the market shifted, emphasizing the need for genuine commitment to succeed in real estate.Rachel underscores the necessity of having supportive brokerage and proper training to grow and sustain a successful real estate practice. Rachel and I talk about the importance of building strong client relationships and being selective with the clients you work with, particularly in property management.We delve into the strategies for expanding client portfolios in the Columbus market and discuss the long-term investment opportunities arising post-pandemic.Rachel predicts a more stable real estate market in 2024 and discusses the impact of infrastructural developments, such as Intel's move to Columbus, on investment potential.We highlight the value of networking and referral partnerships for building a real estate business, sharing insights into their successful collaboration.Rachel conveys her approach to business growth, focusing on scaling her clients' portfolios and potentially growing Roost Real Estate with more agents and investors. LINKS Show Notes Be a guest on the Landlord Profitability Playbook Podcast Download your FREE copy of The Landlord Profitability Playbook and learn how to automate your property management. Visit ROOST Property Management and find out more about the ways we can help you create a more profitable portfolio. Visit Rental Property Registration to access the registration page and self-inspection form. TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Chris: Hi all Chris McAllister here with the Connect Practice Track Grow podcast and today the Landlord Profitability Playbook podcast, where it's my job to make your business better and your life easier. I'd like to introduce Rachel Schwallenberg to the dual podcast today. Last summer I was listening to the Evernest Real Estate Investor podcast while I was on the bike path and the guest that day was Rachel of Columbus, ohio. Now I listened to a ton of podcasts and I am not easily impressed, but I have to tell you Rachel was absolutely amazing. She clearly knew the Columbus market inside and out and what I liked about it. It wasn't a rah-rah perspective either. It was nuanced, it was thoughtful and, in my opinion, absolutely accurate. So as soon as I got home I got on the Google machine and tracked her down and sent her an email and since then we've become friends and referral partners. So Rachel's years of experience in the Columbus market as a realtor, a property manager, a broker owner, entrepreneur, investor, you name it it just makes her an invaluable resource to our listeners on both podcasts. So I guarantee that you're going to find some inspiration, some lessons, some actionable tips, habits and mindsets you can use in your business to generate more leads, book more appointments, write more contracts, close more deals. Well, you know the drill. So, without further ado, I bring you my interview with Rachel Schwallenberg. Rachel: Good morning. Good morning. Chris: I'm OK. Rachel: Nice to talk to you this morning. Chris: Same to you. So you've done so much and you've been so active in the Columbus market and you've helped so many people. If it's OK, why don't you just tell us all about yourself and how you got started and all that good stuff? ...
    続きを読む 一部表示
    30 分
  • Ep006: Annual New Year Podcast 2024

    Ep006: Annual New Year Podcast 2024
    2024/01/29
    This episode is extra special because it also falls on the occasion of the 10 year anniversary of ROOST Real Estate Co. Listen as Laci and I recap 2023 and layout my key initiatives for 2024 and beyond. SHOW HIGHLIGHTS Chris celebrates the 10-year anniversary of Roost, discussing the company's core values of being smart, passionate, supportive, and approachable, and how these have shaped the business's success.Lacey and Chris talk about the importance of professionalism in real estate, emphasizing the need for knowledgeable people to surround investors, buyers, and sellers.We navigate the challenges of trademarking and selecting a unique and legally available business name, sharing the story behind the naming of Roost Real Estate Co.Chris reflects on Roost's commitment to serving a diverse clientele, including buyers, sellers, investors, and tenants, and the symbiotic relationship between property management and brokerage services.We celebrate team accomplishments, recognizing individuals like Gretchen Mitchell for scaling the property portfolio and acknowledging the contributions of the marketing and education team during the pandemic.Chris discusses the strategy to expand business through the initiative "Have I Earned a Five-Star Review Today?" and its impact on online reviews, particularly on Google.We tackle the concept of streamlining the real estate listing process and redefining the role of a brokerage to support agents with innovative tools and strategies.Chris outlines ambitious goals for Roost over the next five years, including scaling the agent network, doubling the door count, and amplifying the digital presence through content and book downloads.We reflect on the challenges and rewards of the past year, embracing the philosophy of "be here now" and expressing gratitude for the team's efforts and the community's support.Transcript samples provide insights into Chris's thoughts on creating a welcoming business environment and the initiatives for Roost's growth and expansion, highlighting the human element in real estate. LINKS Show Notes Be a guest on the Landlord Profitability Playbook Podcast Download your FREE copy of The Landlord Profitability Playbook and learn how to automate your property management. Visit ROOST Property Management and find out more about the ways we can help you create a more profitable portfolio. Visit Rental Property Registration to access the registration page and self-inspection form. TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Chris: Hi, I'm Chris McAllister here with the Connect Practice Track and Grow podcast and the Landlord Profitability Playbook podcast. This is a special episode where we're going to put this conversation that I'm having here with Lacey on both podcasts. So really, for both of these podcasts, it's my job to make your business better and your life easier. And I'm here, as I said, with my podcast partner and digital marketing specialist, lacey LeBlanc. Good morning, lacey. Laci: Good morning Chris. Chris: How are you? Laci: I'm good, I'm happy to be here, especially for this episode, this very rare double feature, if you will. Chris: Well, this is the first of what I expect will be an annual podcast where we get a chance to reflect on last year and talk a little bit about our plans for the new year. And this year is kind of special because not only is this our first new year episode of the podcast's plural, but it also falls on the occasion of our 10-year anniversary. Okay, yeah, so Roost was officially licensed on January 7th 2014,. Being that, this is 2024. That makes us 10 years old, so happy anniversary to us. Laci: You know, my kid just turned 10 and I could just barely. He was born on January 3rd 2014. And I could just barely believe it. Is that how you feel? Chris: Yeah, I mean the. You know, looking back, the 10 years have gone like lightning but my God, there was a lot of stuff that went on in those 10 years and certainly a lot of ups and downs and a lot of learning, but yeah, it went very quick. Laci: It is kind of your baby, I think right, Just like. Simon is mine, so yeah. Chris: So you know, when we started Roost, I met this gentleman named Andy Hayes, who was a graphic designer and a logo expert in Springfield, ohio, and I had seen some marketing around town that the Chamber of Commerce had used, the city had used and a few other places had used, and it had a really cool feel to it. I don't even know how to describe it. What Andy does is very unique and you know he interviewed me. This would have been in early 2013, so 11 years ago and what came out of it was that I wanted to build a company, that the attributes were smart, passionate, supportive and approachable, and I think that those really have evolved into professionalism. You know to melt it down based on the things that we've been talking about the last year, but I think sometimes people forget that there is that real...
    続きを読む 一部表示
    1 時間 5 分
  • Ep005: The Springfield Ohio Landlord Registration and Licensing Ordinance

    Ep005: The Springfield Ohio Landlord Registration and Licensing Ordinance
    2023/12/08
    In today’s episode Laci LeBlanc and I talk about The Landlord Registration and Licensing Ordinance 23-36 enacted by the City of Springfield Ohio on January 31, 2023. In this episode we discuss the ordinance, the process by which it is being enforced, and the legal basis for pushing back on this infringement of property rights and ultimately tenant rights. I have serious concerns about this ordinance both as a residential real estate investor in the city, and as a licensed real estate broker managing investment property on behalf of our owner clients. These types of initiatives are being enacted throughout Ohio and in other states as well. Whether you have investment property in the Springfield area or not, I think you will want to be aware of this trend across the country. SHOW HIGHLIGHTS Laci and I discuss the Landlord Registration and Licensing Ordinance 23-36 enacted by the City of Springfield, Ohio, focusing on its implications for residential real estate investors.We share our experiences and conversations with local authorities regarding this ordinance, providing insights for investors to comply with it.We explore unique aspects of Springfield, including the absence of public municipal trash service and the controversial self-inspection ordinance for rental properties.We express our concerns about the self-inspection ordinance and how we've raised these issues with city officials.Laci and I about our commitment to maintaining safe and functional properties for our tenants and the potential for unknown issues to arise after the inspection.We question the constitutionality of an ordinance requiring property owners to obtain a certificate of compliance before renting out their properties.We discuss the balance between tenants' rights and property rights, and the potential impact on the real estate market.We highlight the need for unity among realtors in creating regulations that support a thriving real estate business in Springfield.We explore the process of creating ordinances and the importance of involving all relevant parties in the decision-making process.We encourage listeners to reach out with any questions and to participate in building a better real estate community in Springfield. LINKS Show Notes Be a guest on the Landlord Profitability Playbook Podcast Download your FREE copy of The Landlord Profitability Playbook and learn how to automate your property management. Visit ROOST Property Management and find out more about the ways we can help you create a more profitable portfolio. Visit Rental Property Registration to access the registration page and self-inspection form. TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Chris: Hi, Chris McAllister, here with the Landlord Profitability Playbook, where it's my job to create and coach business opportunities and strategies that support net value to the lives of residential real estate investors. I'm here today with my good friend and podcast partner, lacey LeBlanc, and today we're going to talk about the Landlord Registration and Licensing Ordinance 23-36. That was enacted by the City of Springfield, Ohio, on January 31, 2023. Now I know this sounds like the most exciting podcast that you've ever listened to, but bear with me. Many of our clients have property in Springfield and that's why we're going to dive into this. The ordinance is designed, according to the city, to promote health, safety and welfare in the rental housing market, and the reason this is applicable to almost every residential real estate investor. In Ohio. These ordinances are coming up all over the state and in several states these are already up and running. I don't know of any that's exactly like Springfield, but there's a lot of similarities, so I thought it was important that we get this out on a podcast. I also want to say right up front that I am not an attorney. I'm not here to offer legal advice, but I am happy to tell you my thoughts and plans personally for not just our property management company, but also for my personal investment company. So good morning, lacey. Laci: Good morning, another one where I am happy to kind of play devil's advocate and learn right alongside the folks listening, because this is not something I'm super well versed on. But what I immediately thought of was, if it's happening in Springfield, if it's happening in Ohio, it's happening everywhere, right? So you know, if you're listening and you're not from Ohio, that doesn't mean you should shut this one off. Actually, this is probably one of the ones you should listen to because to be prepared for these, to know what your kind of course of action might be If it is harming your business, I think that's valuable. Chris: So what happened was last summer I think it was still July I got an email from Tina, our lead property manager in Springfield, and she had gotten an email from one of our longest clients that we've worked with one of the ...
    続きを読む 一部表示
    33 分