In this episode of The Freeze Dried Guys, Mykal Taylor and Colt Crisp sit down with Angie Steenkist, owner of Angie’s Crunch N’ Munch in Kennewick, Washington. Angie shares her journey in scaling up to a commercial freeze-dried candy operation, including the unexpected challenges of getting certified and the frustrations of dealing with Harvest Right’s technical support.

Angie opens up about her difficulties diagnosing and repairing her machines, the frustrating experience of working with Harvest Right tech support, and how she had to seek local repair help—only for technicians to refuse to ever work on a Harvest Right unit again. Left feeling helpless, she had to navigate equipment breakdowns on her own with little support from the manufacturer.

Together, Colt, Mykal, and Angie discuss a serious issue in the freeze-drying community—why Harvest Right is the only appliance company that expects its customers to open up their machines, diagnose complex failures, and perform technical repairs with little to no guidance. With no reliable support, business owners are left in risky situations, making it shocking that more people haven’t been injured or caused electrical fires while attempting their own repairs.

🔹 What You’ll Hear in This Episode: ✅ How Angie built Angie’s Crunch N’ Munch and her journey to becoming a certified commercial freeze-dried candy business ✅ The technical failures and machine issues she’s faced with Harvest Right freeze dryers ✅ Her difficult experience with Harvest Right’s technical support and repair process ✅ The frustrations of finding local help—only for technicians to refuse service on Harvest Right machines ✅ A discussion on why no other appliance company in the world operates like Harvest Right, forcing customers into DIY repairs

🎧 Listen now to hear Angie’s raw and honest experience navigating the freeze-drying industry!

Connect with Angie’s Crunch N’ Munch: 📲 Facebook: https://www.facebook.com/profile.php?id=100090069971430 📸 Instagram: https://www.instagram.com/angiescrunchnmunch/ 🎥 TikTok: https://www.tiktok.com/@angiescrunchnmunch

Sponsored by: ✔ UpsideDown Event Tents LLC – Custom pop-up tents, mylar bags, banners & more! FREE shipping & FREE graphic design. Visit www.UpsideDownTents.com ✔ D-Freeze Freeze Dryer – Looking for a powerful, high-performance freeze dryer that delivers consistent, reliable results? Look no further than D-Freeze Freeze Dryer! Designed for efficiency, durability, and innovation, D-Freeze is changing the game for home users and small businesses alike. Learn more at www.D-Freeze.ca.

In this episode of The Freeze Dried Guys, Mykal Taylor and Colt Crisp sit down with Dona and Skylar, the mother-daughter team behind BoHa Freeze Dried Goodies in beautiful Oklahoma. While their passion for freeze-dried treats is undeniable, their journey has been anything but smooth.

After investing over $15,000 into Harvest Right Freeze Dryers, they’ve been left with nothing but frustration and disappointment. With only two working medium-sized units and several others sitting broken, they share the devastating impact this has had on their business—including a lost contract with Conoco Phillips that could have been a game-changer.

Beyond the equipment failures, what stings the most is the absolute lack of customer support, empathy, and accountability from Harvest Right. Dona and Skylar open up about their endless struggle to get help, the lack of compassion from customer service, and what they wish they had known before making such a significant investment.

🔹 What You’ll Hear in This Episode: ✅ How Dona and Skylar built BoHa Freeze Dried Goodies and their passion for the business ✅ The technical issues and breakdowns they’ve faced with their Harvest Right machines ✅ How equipment failures cost them a major contract with Conoco Phillips ✅ Their exhausting experience with Harvest Right’s customer service ✅ Advice for anyone considering purchasing a freeze dryer for business use

🎧 Listen now to hear their eye-opening experience and what they’ve learned through it all!

Connect with BoHa Freeze Dried Goodies: 📲 Facebook: https://www.facebook.com/profile.php?id=61551062133095

Sponsored by: ✔ UpsideDown Event Tents LLC – Custom pop-up tents, mylar bags, banners & more! FREE shipping & FREE graphic design. Visit www.UpsideDownTents.com ✔ D-Freeze Freeze Dryer – Looking for a powerful, high-performance freeze dryer that delivers consistent, reliable results? Look no further than D-Freeze Freeze Dryer! Designed for efficiency, durability, and innovation, D-Freeze is changing the game for home users and small businesses alike. Learn more at www.D-Freeze.ca.

In this special episode of The Freeze Dried Guys, Colt Crisp and Mykal Taylor take the hot seat as they share their personal journeys and deep industry knowledge in the world of freeze drying.

We’ll dive into Mykal Taylor’s background in the retail side of the business, from owning Sun Blessed Farms LLC to becoming a Harvest Right Freeze Dryer retailer. He’ll also open up about his time as a repair technician for Harvest Right, discussing common machine issues, troubleshooting experiences, and his insights on maintaining these machines.

Then, we turn to Colt Crisp’s passion for innovation and engineering. Colt has played a key role in designing better freeze-drying systems for the industry, including his work with Stay Fresh Freeze Dryers, the Cryonaut Freeze Dryer, and D-Freeze Freeze Dryers. He’ll discuss his vision for the future of freeze-drying technology, and what he’s learned from working with these different machines.

Together, Mykal and Colt will also discuss: ✅ Their early experiences in the industry and what led them to where they are today ✅ The biggest challenges they’ve seen with freeze-drying equipment and how they’ve worked to solve them ✅ How they see the future of freeze drying evolving, and where the industry is headed ✅ Advice for freeze-drying business owners, hobbyists, and engineers looking to improve their setup

🎧 Listen now to hear Mykal & Colt’s journey from retail and repairs to engineering and innovation!

Sponsored by: ✔ UpsideDown Event Tents LLC – Custom pop-up tents, mylar bags, banners & more! FREE shipping & FREE graphic design. Visit www.UpsideDownTents.com ✔ D-Freeze Freeze Dryer – Looking for a powerful, high-performance freeze dryer that delivers consistent, reliable results? Look no further than D-Freeze Freeze Dryer! Designed for efficiency, durability, and innovation, D-Freeze is changing the game for home users and small businesses alike. Learn more at www.D-Freeze.ca.

In this episode of The Freeze Dried Guys, Mykal Taylor and Colt Crisp sit down with Deanna Eachus, a talented freeze-dried candy manufacturer from California’s scenic Central Valley. Deanna shares her unique story and explains why she chose Stay Fresh Freeze Dryers over other popular brands.

Throughout the conversation, Deanna opens up about the challenges she’s faced in the freeze-drying industry, how she's overcome those obstacles, and the invaluable insights she’s gained along her journey. Discover how these experiences have fueled the growth and success of her freeze-dried candy brand, and gain inspiration from Deanna's passion and perseverance.

🔹 What You’ll Hear in This Episode: ✅ Why Deanna selected Stay Fresh Freeze Dryers and her experience using them ✅ The challenges and setbacks she’s encountered in the industry ✅ Valuable lessons learned while building her successful freeze-dried candy business ✅ The role of branding and marketing in her company's growth ✅ Practical advice for anyone considering freeze drying as a business

🎧 Listen now to get inspired by Deanna’s sweet journey in the freeze-drying world!

Connect with Deanna online: 📲 Instagram: @titadees

Sponsored by: ✔ UpsideDown Event Tents LLC – Custom pop-up tents, mylar bags, banners & more! FREE shipping & FREE graphic design. Visit www.UpsideDownTents.com ✔ D-Freeze Freeze Dryer – Looking for a powerful, high-performance freeze dryer that delivers consistent, reliable results? Look no further than D-Freeze Freeze Dryer! Designed for efficiency, durability, and innovation, D-Freeze is changing the game for home users and small businesses alike. Learn more at www.D-Freeze.ca.

In this episode of The Freeze Dried Guys, Mykal Taylor and Colt Crisp sit down with Valarie Brunies, owner of Wow Candy Co, a DBA of Vista Enterprises. Valarie shares her journey into the freeze-dried food and candy business, starting with a Harvest Right Freeze Dryer before experiencing frustrations with reliability and performance.

Looking to expand her operation, she made the bold decision to invest in a Wave commercial freeze dryer—a move that came with risks, unexpected challenges, and ultimately led her to sell the unit after realizing it wasn’t the right fit for her business. In this episode, Valarie opens up about her experiences with different freeze-drying machines, what she’s learned along the way, and her advice for anyone considering consumer or commercial freeze dryers.

🔹 What You’ll Hear in This Episode: ✅ How Valarie started Wow Candy Co and built her freeze-dried business ✅ The challenges she faced with her Harvest Right Freeze Dryer ✅ Why she made the risky decision to invest in a Wave commercial freeze dryer ✅ The reality of using commercial freeze dryers vs. consumer models ✅ What she wishes she knew before switching machines

🎧 Listen now and learn from Valarie’s experience in the freeze-drying industry!

Find Valarie Online: 🌐 Website: www.wowcandyco.com 📲 Facebook: www.facebook.com/WOWCandyCo

Sponsored by: ✔ UpsideDown Event Tents LLC – Custom pop-up tents, mylar bags, banners & more! FREE shipping & FREE graphic design. Visit www.UpsideDownTents.com ✔ D-Freeze Freeze Dryer – Looking for a powerful, high-performance freeze dryer that delivers consistent, reliable results? Look no further than D-Freeze Freeze Dryer! Designed for efficiency, durability, and innovation, D-Freeze is changing the game for home users and small businesses alike. Learn more at www.D-Freeze.ca.

In this episode of The Freeze Dried Guys, Mykal Taylor and Colt Crisp sit down with Christine Wood, owner of Christine’s Chop Shop in Mesa, Arizona (www.ChristinesChopShop.com). Christine specializes in freeze-dried treats for animals and works closely with rescue organizations across the United States to support abandoned and abused parrots and birds.

Christine shares her firsthand experience investing over $30,000 into Harvest Right Freeze Dryers—only to face repeated equipment failures, frustrating customer support, and what she feels was unfair treatment. She opens up about the challenges of running a business when your equipment doesn’t perform as expected and why she ultimately decided to add two Stay Fresh Freeze Dryers (the Large and Mega models) to her operation.

🔹 What You’ll Hear in This Episode: ✅ How Christine started Christine’s Chop Shop and her work supporting animal rescues 🦜 ✅ The technical issues and breakdowns she faced with her Harvest Right machines ⚙️ ✅ Her difficult experience with customer service and lack of support ✅ Why she chose to invest in Stay Fresh Freeze Dryers and how they compare ✅ Advice for anyone considering freeze drying for business or pet treats

🎧 Listen now and hear Christine’s eye-opening story!

Find Christine online: 🌐 Website: www.ChristinesChopShop.com

Sponsored by: ✔ UpsideDown Event Tents LLC – Custom pop-up tents, mylar bags, banners & more! FREE shipping & FREE graphic design. Visit www.UpsideDownTents.com ✔ D-Freeze Freeze Dryer – Looking for a powerful, high-performance freeze dryer that delivers consistent, reliable results? Look no further than D-Freeze Freeze Dryer! Designed for efficiency, durability, and innovation, D-Freeze is changing the game for home users and small businesses alike. Learn more at www.D-Freeze.ca

In this episode of The Freeze Dried Guys, Mykal Taylor and Colt Crisp sit down with Amiee Henry, owner of Sunshine Treats in Wichita, Kansas (www.SunshineTreatsKS.com). Amiee shares her journey as a woman business owner, from starting her freeze-dried business to growing it into a thriving operation.

With seven Harvest Right Freeze Dryers in her shop, Amiee has experienced both the challenges and rewards of running a freeze-dried business. She discusses how she’s managed her equipment, the one repair issue she encountered, and why she’s grateful for the customer support she received from Harvest Right. Amiee’s story is one of hard work, growth, and perseverance—making this an episode you won’t want to miss!

🔹 What You’ll Hear in This Episode: ✅ How Amiee started and grew Sunshine Treats ✅ The challenges of running a freeze-dried business as a woman entrepreneur ✅ Managing seven Harvest Right Freeze Dryers for production ✅ Her experience with customer support and equipment repairs ✅ Why she recommends Harvest Right to others

🎧 Listen now for real insights from a successful freeze-dried business owner!

Find Amiee online: 🌐 Website: www.SunshineTreatsKS.com 📲 Facebook & Instagram: @SunshineTreatsKS

Sponsored by: ✔ UpsideDown Event Tents LLC – Custom pop-up tents, mylar bags, banners & more! FREE shipping & FREE graphic design. Visit www.UpsideDownTents.com ✔ D-Freeze Freeze Dryer – Looking for a powerful, high-performance freeze dryer that delivers consistent, reliable results? Look no further than D-Freeze Freeze Dryer! Designed for efficiency, durability, and innovation, D-Freeze is changing the game for home users and small businesses alike. Learn more at www.D-Freeze.ca

In this episode of The Freeze Dried Guys, we sit down with Sara Sullivan, owner of Freeze Eat Repeat (www.FreezeEatRepeat.com), a business specializing in freeze-dried candy and dog treats. While Sara casually shares how she started her business, the real focus of this conversation is on the challenges she has faced with her Harvest Right Freeze Dryer.

Sara details the technical issues she’s encountered, including equipment malfunctions, breakdowns, and repeated failures. But the biggest frustration? Her experience dealing with Harvest Right’s customer service. From long wait times to repeated troubleshooting steps that led nowhere, Sara explains what it was like trying to get real solutions—and why she ultimately found the process exhausting and costly.

If you’ve ever struggled with freeze-drying equipment or want to hear firsthand what it’s like dealing with repairs and customer support, this episode is for you.

🔹 What You’ll Hear in This Episode: ✅ The recurring problems Sara had with her Harvest Right Freeze Dryer ✅ The costs and frustrations involved in dealing with Harvest Right’s support team ✅ What she wishes she knew before buying her freeze dryer

🎧 Listen now for an inside look at what happens when a freeze dryer doesn’t work as expected!

Sponsored by: ✔ UpsideDown Event Tents LLC – Custom pop-up tents, mylar bags, banners & more! FREE shipping & FREE graphic design. Visit www.UpsideDownTents.com ✔ D-Freeze Freeze Dryer – The BEST freeze dryer for small consumer businesses. Learn more at www.D-Freeze.ca