In this episode of The Freeze Dried Guys, Mykal Taylor and Colt Crisp sit down with Angie Steenkist, owner of Angie’s Crunch N’ Munch in Kennewick, Washington. Angie shares her journey in scaling up to a commercial freeze-dried candy operation, including the unexpected challenges of getting certified and the frustrations of dealing with Harvest Right’s technical support.

Angie opens up about her difficulties diagnosing and repairing her machines, the frustrating experience of working with Harvest Right tech support, and how she had to seek local repair help—only for technicians to refuse to ever work on a Harvest Right unit again. Left feeling helpless, she had to navigate equipment breakdowns on her own with little support from the manufacturer.

Together, Colt, Mykal, and Angie discuss a serious issue in the freeze-drying community—why Harvest Right is the only appliance company that expects its customers to open up their machines, diagnose complex failures, and perform technical repairs with little to no guidance. With no reliable support, business owners are left in risky situations, making it shocking that more people haven’t been injured or caused electrical fires while attempting their own repairs.

🔹 What You’ll Hear in This Episode: ✅ How Angie built Angie’s Crunch N’ Munch and her journey to becoming a certified commercial freeze-dried candy business ✅ The technical failures and machine issues she’s faced with Harvest Right freeze dryers ✅ Her difficult experience with Harvest Right’s technical support and repair process ✅ The frustrations of finding local help—only for technicians to refuse service on Harvest Right machines ✅ A discussion on why no other appliance company in the world operates like Harvest Right, forcing customers into DIY repairs

🎧 Listen now to hear Angie’s raw and honest experience navigating the freeze-drying industry!

Connect with Angie’s Crunch N’ Munch: 📲 Facebook: https://www.facebook.com/profile.php?id=100090069971430 📸 Instagram: https://www.instagram.com/angiescrunchnmunch/ 🎥 TikTok: https://www.tiktok.com/@angiescrunchnmunch

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