• The End Of The American Dream? How Automation Works To Your Advantage (or Not). E204

  • 2024/12/07
  • 再生時間： 16 分
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The End Of The American Dream? How Automation Works To Your Advantage (or Not). E204

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  • What do we do about the American Dream? This week I discuss the explosion of employee and citizen activation (NYC UHG CEO, for example) and how the US economy has not been delivering for 2/3 of the workforce.

    And in that discussion I challenge HR and business leaders to re-engineer jobs and work around what we call Superworkers, all with a goal of using AI to increase customer service, scale, quality, and value. I try to warn and give examples of what happens when companies use technologies like AI to eliminate jobs and simply reduce labor costs.

    • Employees will give you feedback, they can “rage quit.”
    • Automation to reduce labor can backfire.
    • Our job as leaders is to help build a company of Superworkers.

    Additional Research and Reading

    Donald Trump Will Do Nothing to Bring Back Our Dying American Dream (NYT research column)

    What Gives Poor Kids a Shot at Better Lives? Economists Find an Unexpected Answer (Raj Chetty’s research on lack of upward mobility in the US)

    How To Make Productivity Soar: Four Stages of AI Transformation

    Digital Twins, Digital Employees, And Agents Everywhere

    Galileo Professional, The Essential AI Assistant for Everything HR
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あらすじ・解説

What do we do about the American Dream? This week I discuss the explosion of employee and citizen activation (NYC UHG CEO, for example) and how the US economy has not been delivering for 2/3 of the workforce.

And in that discussion I challenge HR and business leaders to re-engineer jobs and work around what we call Superworkers, all with a goal of using AI to increase customer service, scale, quality, and value. I try to warn and give examples of what happens when companies use technologies like AI to eliminate jobs and simply reduce labor costs.

  • Employees will give you feedback, they can “rage quit.”
  • Automation to reduce labor can backfire.
  • Our job as leaders is to help build a company of Superworkers.

Additional Research and Reading

Donald Trump Will Do Nothing to Bring Back Our Dying American Dream (NYT research column)

What Gives Poor Kids a Shot at Better Lives? Economists Find an Unexpected Answer (Raj Chetty’s research on lack of upward mobility in the US)

How To Make Productivity Soar: Four Stages of AI Transformation

Digital Twins, Digital Employees, And Agents Everywhere

Galileo Professional, The Essential AI Assistant for Everything HR
続きを読む 一部表示

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