In this episode of The Bank Tellers, Sheryl Chen, Head of Content, Money20/20 Asia, speaks with Kohei Ueda, Head of Digital Transformation at Mizuho Bank’s Global Transaction Banking Department, for a deep dive into how one of Japan’s largest banks is navigating change from the inside out.

Filmed just ahead of Money20/20 Asia, Kohei shares how his team is tackling everything from generative AI and blockchain to building a bank-specific large language model. He opens up about the cultural and operational challenges of digital transformation in legacy institutions, and how Japan’s unique tech-forward approach is setting global benchmarks.

Key Topics Include:

-Why Mizuho is experimenting with blockchain and deposit tokens
-What makes Japan a surprising leader in GenAI adoption
-The importance of machine plus human collaboration in customer service
-How Kohei balances global tech trends with Japan's domestic priorities

Plus, catch Kohei live on stage at Money20/20 Asia in Bangkok!

Follow Money20/20:
YouTube: @Money2020Tv
LinkedIn: https://www.linkedin.com/company/money2020/
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In this special pre-Money20/20 Asia episode of The Bank Tellers, Sheryl Chen, Head of Content, Asia, sits down with Deven Somaya, Managing Director and Global Head of Emerging Commerce Solutions at Citi, for a deeply personal and wide-ranging conversation from Singapore.

With over 24 years at Citi, Deven shares insights from his global career journey, including his decision to move from engineering to banking, the evolution of his leadership style, and why embracing change has been his biggest unlock. He also talks about the importance of authenticity at work, tackling imposter syndrome, and the power of giving back, highlighting his work supporting young women in Singapore through fintech and STEM programs.

If you're interested in the human side of financial leadership, the power of mentorship, and how to build a fulfilling career in banking and fintech, this is a must-watch.

Key Topics Include:
-Deven's unexpected entry into banking
-Finding your authentic self at work
-Giving back through STEM education in Singapore
-Confidence, mentorship, and breaking barriers
-What keeps Deven excited about Citi
-Advice for young professionals entering fintech

Citi
https://www.citi.com/

Follow Deven:
https://www.linkedin.com/in/devensomaya/

Follow Money20/20:
YouTube: @Money2020Tv
LinkedIn: https://www.linkedin.com/company/money2020/
Instagram: https://www.instagram.com/money20_20
Facebook: https://www.facebook.com/Money2020
X: https://www.twitter.com/Money2020
TikTok: https://www.tiktok.com/@money20_20

Credit Union Special: The Minds Behind the Members

How do credit unions stay competitive in a rapidly evolving financial world? In this special episode of The Bank Tellers, we sit down with Sterling Nielsen, CEO of Mountain America Credit Union, to discuss the future of credit unions, their role in financial inclusion, and how they’re leveraging technology to compete with big banks.

Tune in to hear:
-The secret to Mountain America’s growth and success
-Digital transformation and member experience
-The credit union difference and community impact
-Future trends shaping the financial landscape

Mountain America Credit Union
https://www.macu.com/

Follow Sterling:
https://www.linkedin.com/in/sterling-nielsen-69064a7/

Follow Money20/20:
YouTube: @Money2020Tv
LinkedIn: https://www.linkedin.com/company/money2020/
Instagram: https://www.instagram.com/money20_20
Facebook: https://www.facebook.com/Money2020
X: https://www.twitter.com/Money2020
TikTok: https://www.tiktok.com/@money20_20