• The Authentic AI Podcast

  • 著者： Michael Pierce
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The Authentic AI Podcast

著者： Michael Pierce
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  • The Authentic AI Podcast

    Hosted by Michael Pierce, CTO of SmartOptimize, The Authentic AI Podcast explores the intersection of artificial intelligence, authenticity, and purpose-driven innovation. In just three to four minutes per episode, we cut through the noise to reveal how AI can enhance businesses, communities, and personal growth—without losing the human touch.

    Each episode dives into three core themes:

    1. SmartOptimize.ai – How AI-driven automation and growth strategies are transforming businesses and optimizing operations in the digital economy.


    2. Converging Paths – Blending AI with mindfulness, self-discovery, and timeless wisdom to create more intentional, impactful communities.


    3. ForerunnerEnergy.net – The role of AI and innovation in sustainable energy solutions, merging technology with cultural heritage.



    Why Listen?

    Practical Insights – Actionable takeaways to integrate AI into your life and work.

    Real-World Impact – Stories from the front lines of AI innovation.

    Tech Meets Humanity – A fresh perspective on using AI for good.


    If you're a business leader, a creator, or someone curious about AI’s role in shaping the future, this podcast will leave you inspired and equipped with ideas to take action.

    Join Michael Pierce as he uncovers the power of AI—where technology meets purpose, and innovation serves authenticity.
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あらすじ・解説

The Authentic AI Podcast

Hosted by Michael Pierce, CTO of SmartOptimize, The Authentic AI Podcast explores the intersection of artificial intelligence, authenticity, and purpose-driven innovation. In just three to four minutes per episode, we cut through the noise to reveal how AI can enhance businesses, communities, and personal growth—without losing the human touch.

Each episode dives into three core themes:

1. SmartOptimize.ai – How AI-driven automation and growth strategies are transforming businesses and optimizing operations in the digital economy.


2. Converging Paths – Blending AI with mindfulness, self-discovery, and timeless wisdom to create more intentional, impactful communities.


3. ForerunnerEnergy.net – The role of AI and innovation in sustainable energy solutions, merging technology with cultural heritage.



Why Listen?

Practical Insights – Actionable takeaways to integrate AI into your life and work.

Real-World Impact – Stories from the front lines of AI innovation.

Tech Meets Humanity – A fresh perspective on using AI for good.


If you're a business leader, a creator, or someone curious about AI’s role in shaping the future, this podcast will leave you inspired and equipped with ideas to take action.

Join Michael Pierce as he uncovers the power of AI—where technology meets purpose, and innovation serves authenticity.
Copyright Podcraftr
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エピソード
  • Grease, Grit, and the AI Girl Who Took the Call & How a tire shop stopped missing calls and started booking more business—with a little help

    Grease, Grit, and the AI Girl Who Took the Call & How a tire shop stopped missing calls and started booking more business—with a little help
    2025/04/17
    In this episode of Voice First AI, the host, Michael, shares how Ava, the AI-powered receptionist, is revolutionizing the auto repair industry. He recounts how Ava, by answering phones in a busy auto shop, helps capture more business while relieving the technicians from the disruption of answering calls. The AI receptionist handles everything - from answering inquiries, scheduling appointments, sending call summaries, and even managing a shop’s Google Sheet or CRM - all in a seamless, professional, and efficient manner. The podcast also touches on Ava's smart features, like the status lookup assistant and voice command appointment booking, which provide added convenience. Additionally, listeners are introduced to Ava's referral program, designed to reward shop owners for sharing their positive experience with Ava with fellow shop owners. An exciting teaser promises a tale about Ava's interaction with a customer convinced their car was haunted, promising further proof of Ava's skillful handling of every type of call.
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    11 分
  • The Angry Caller, the Calm AI, and the Best Customer Service Moment I Never Had | When Aiva met Mr. Shouty… and absolutely handled it.

    The Angry Caller, the Calm AI, and the Best Customer Service Moment I Never Had | When Aiva met Mr. Shouty… and absolutely handled it.
    2025/04/17
    In this episode of Voice First AI titled: 'The Angry Caller, the Calm AI, and the Best Customer Service Moment I Never Had,' Michael explores an interaction with an irate customer that was defused by the AI named Ava. Ava, programmed to gauge customer emotions and respond calmly, effectively diffused the tense situation and turned it into a positive customer experience. The owner of a plumbing company, struggling to handle a high volume of calls, uses Ava to manage customer complaints. One customer's anger was quickly quelled by Ava's calm, collected, and solution-oriented response strategy, serving as a testament to the potential benefits that AI can bring to a business's customer service department. Ava's story highlights the tremendous potential of AI in improving customer experience by taking the emotional volatility out of the equation.
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    9 分
  • The Voice That Closed a $2,000 Deal While I Slept: How AI answering services are transforming missed calls into money.

    The Voice That Closed a $2,000 Deal While I Slept: How AI answering services are transforming missed calls into money.
    2025/04/17
    In this episode of Voice First AI, Michael delves into the potential advantages of AI voice assistants, specifically an AI solution named AIVA. He begins with an intriguing anecdote about waking up to a $2,000 deal closed by AIVA overnight, while he was asleep. Michael moves on to discuss how small businesses, from auto-repair shops to dentist offices, are losing potential revenue to missed calls and how solutions like AIVA are bridging this gap. The AI assistant can carry out tasks ranging from answering calls, booking appointments, and qualifying leads 24/7, resulting in improved efficiency and customer satisfaction. Finally, Michael paints a compelling picture of the future where AI assistants, with personalized voices and advanced answering capabilities, enhance customer experience and boost operational productivity round-the-clock. The audience is teased with a hint about the following episode and encouraged to try out AIVA for their businesses.
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    9 分

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