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Retirement Readiness: Nurturing Customer Engagement in Pensions (Sense Of Identity, S1, Ep. 11)
- 2023/12/15
- 再生時間： 26 分
- ポッドキャスト
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サマリー
あらすじ・解説
We spoke to Michelle Cracknell to explore emerging trends, technologies, and innovations that are reshaping the future of customer engagement in the pensions industry.
Michelle has held senior roles at a number of financial services companies, and was CEO at The Pensions Advisory Service for many years. She is passionate about helping people to make the most of their money and helping providers to connect and engage with consumers.
Key Takeaways:
- Discover the challenges around technology which looks to revolutionise access to pension information and integrate it into broader consumer-focused strategies.
- Explore the disconnect between public perception and the vital role of pensions in financial stability, highlighting the need for better communication and understanding.
- Learn about the challenges in safeguarding pension data and the critical role of fostering long-term, trust-based relationships with customers.
Read more:
https://www.beyondencryption.com/blog/customer-engagement-pensions-michelle-cracknell
#datasecurity #financialservices #pensions