In this episode of our Sense of Identity podcast, we sit down with Chris Schutrups, founder of The Mortgage Hut, to discuss his dynamic entrepreneurial journey in the mortgage and finance industry. With an extensive background in both finance and hospitality, Chris shares valuable insights on customer-centric business strategies and the importance of leveraging technology for growth.

Chris brings a wealth of experience, having led The Mortgage Hut to become one of the UK's leading mortgage advice brands.

His journey also includes significant roles in the UAE's mortgage market and ventures in the hospitality industry.

Key Takeaways:

• Customer-Centric Approach: Chris emphasises the importance of putting customers at the heart of every business decision, ensuring a personalised and valuable experience.
• Leveraging Technology: From integrated booking systems in hospitality to innovative marketing strategies in finance, hear about technology's crucial role in enhancing customer engagement and operational efficiency.
• Regulated Industries: Chris discusses the benefits of operating in regulated industries, highlighting the higher barriers to entry and the potential for better margins and business stability.

Learn more: https://www.beyondencryption.com/blog/customer-focus-and-tech-chris-schutrups

In this episode of our Sense of Identity podcast, we sit down with Sam Howell, Senior Associate at Burges Salmon, to discuss the increasingly vital role of cybersecurity in the pensions sector. With a significant rise in cyber threats targeting pension schemes, it's crucial to understand how to safeguard member data and comply with regulatory guidance.

Sam brings her extensive expertise in pensions industry cybersecurity to shed light on the evolving landscape of risk and regulation, and shares practical advice for trustees and administrators.

Key Takeaways:

- Regulatory Changes: Recent updates from the Pensions Regulator emphasise a shift from best practices to mandatory compliance for cybersecurity measures in pension schemes.

- Essential Steps for Cyber Resilience: Implementing a cybersecurity policy, an incident response plan, and regular training are crucial for pension schemes to mitigate cyber risks.

- Proportionality in Cybersecurity: Smaller pension schemes can achieve substantial cyber resilience with sensible and proportionate measures, tailored to their specific needs and resources.

Learn more: https://www.beyondencryption.com/blog/cybersecurity-pensions-breaking-down-regulatory-guidance

In this instalment of the Sense Of Identity podcast, we delve into the transformative impact of digital engagement in the financial services industry with Ian Beestin and John Glover, co-founders of the award-winning video engagement platform, Money Alive.

Ian Beestin, co-founder of Money Alive, brings a wealth of experience from his previous roles as Marketing Director at Tilney and founder of the ISA Shop Ltd. He is also a member of the secretariat to the All-Party Parliamentary Group on Pension Scams, a keen musician, and a specialist contributor to the Oxford English Dictionary.

John Glover, co-founder and Strategic Accounts Director of Money Alive, has an extensive background in financial services, having co-founded Asset.tv Ltd and held significant roles such as Framlington's UK Sales Director and Sales Director for F&C. His expertise spans fund management, sales, and RegTech innovations.

Key Takeaways:

• Understand the importance of modernising communication methods in the financial services industry to improve engagement and trust.
• Learn about the innovative use of personalised video content to enhance client understanding and decision-making.
• Explore the challenges and opportunities of implementing new technologies in a traditionally risk-averse sector.

Learn more: https://www.beyondencryption.com/blog/innovating-financial-engagement-ian-john-money-alive