"Once trust is broken, it's hard to recover."

10 Mill Mastery - Wrench Turners Podcast

Series 9, Episode 7

Leading up

The Lads:

Marshall Sheldon

Stephan Dos Santos

Richard Mueller

Russell Wickham

Summary

In this conversation, the speakers delve into the complexities of building and maintaining trust within management and leadership roles. They discuss the challenges technicians face in establishing trust with upper management, the importance of transparency, and the necessity of personal accountability.

The dialogue emphasizes that trust is foundational for effective communication and career growth, highlighting the need for technicians to add value to themselves and their teams. The speakers share personal experiences and strategies for fostering trust, ultimately concluding that trust is the core element in successful professional relationships.

Takeaways

👉 Building trust requires transparency and open communication.

👉 Personal accountability is crucial in establishing trust.

👉 Once trust is broken, it is challenging to regain.

👉 Technicians should focus on adding value

👉 Understand the interests of management

👉 Sharing personal information can be a double-edged sword.

👉 Develop a tight-knit group of trusted colleagues

👉 Training and personal development enhance trust

👉 Trust is foundational for effective leadership

👉 Navigating trust requires careful consideration

Chapters

00:00 Building Trust and Morale

00:29 Earning Trust from Management

05:02 Conflicting Interests and Trust

10:26 Being Brutally Honest

16:15 Adding Value and Gaining Influence

21:52 Transparency and Personal Boundaries

26:49 Trust and Communication with Management

32:31 Building Trust and Fostering Growth

36:38 Trust as the Core Element

Remember:

Negative Pushes,

Positive Pulls,

and always clean your toys

before you put them away.

Let's get into it.

j.

—

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