エピソード

  • #19 - Proxemics, Job Market updates, AgentForce 2.0

    #19 - Proxemics, Job Market updates, AgentForce 2.0
    2024/12/24
    This episode of Salesforce Trails and Trials explores crucial soft skills and emerging trends in the Salesforce ecosystem. The hosts, Jon and Erik, begin by discussing the impact of proximity in virtual communication, emphasizing the need to be mindful of personal space on video calls. They then delve into a project anecdote highlighting the importance of explicit communication and avoiding assumptions, using the example of a visual force page migration. A key takeaway is the value of feedback as a gift for professional growth, and techniques for giving and receiving feedback effectively. The conversation shifts to the evolving Salesforce job market, with the rise of AI tools and the need for professionals to specialize in areas like data cloud and agent force. Eric shares his enthusiasm for the innovative AgentForce, demonstrating its power through a real-world example of an electric car company's customer service bot. The episode concludes with a motivational message inspired by dog training: "What gets rewarded gets repeated," emphasizing the power of positive reinforcement in both personal and professional settings.
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    52 分
  • #18 - How to prepare for your Salesforce interview

    #18 - How to prepare for your Salesforce interview
    2024/10/23
    This episode of the "Sales Force Trails and Trials" podcast offers advice on acing a Salesforce job interview by leveraging soft skills. The hosts emphasize the importance of thorough preparation, including researching the company and its goals. They suggest demonstrating tenacity by showcasing problem-solving skills and a commitment to overcoming challenges. Finally, the hosts recommend highlighting emotional maturity by demonstrating an understanding of team dynamics and building relationships. By focusing on these soft skills, candidates can set themselves apart and showcase their value beyond technical expertise.
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    50 分
  • #17 - Evaluating a Salesforce Career in 2025 and Beyond

    #17 - Evaluating a Salesforce Career in 2025 and Beyond
    2024/08/23
    This episode explores if a Salesforce career is right for you. The Salesforce market is growing but is becoming more competitive. The episode emphasizes the importance of soft skills, such as communication and leadership, in addition to technical expertise. To evaluate if this career path is a good fit, listeners are encouraged to consider their learning style, comfort with change, and preferred work environment. The episode highlights that individuals who enjoy continuous learning, are comfortable in evolving environments, and possess strong soft skills are well-suited for the Salesforce ecosystem. Practical advice on “toeing in” to Salesforce and differentiating yourself in a competitive job market is provided.
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    30 分
  • #16 - Overcoming Imposter Syndrome and the Importance of Intangibles in the Salesforce Ecosystem

    #16 - Overcoming Imposter Syndrome and the Importance of Intangibles in the Salesforce Ecosystem
    2024/05/07
    This podcast episode, hosted by two Salesforce architects, focuses on the importance of intangible skills for success in the Salesforce ecosystem. They discuss the impact of AI on the industry and how Salesforce Ben is releasing an article addressing the high rate of project failures due to non-technical reasons. Citing the FoxMeyer Drugs case as an example of a project failure, they stress the importance of involving all stakeholders and emphasize the value of communication, change management, and performance testing. They highlight the significance of intangible skills like confidence, communication, and problem-solving, even over technical certifications. The hosts share personal anecdotes of overcoming imposter syndrome and encourage listeners to share their own experiences.
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    42 分
  • #15 - A philosophy major to TaskRabbit to Salesforce consultant with Zachary Pals

    #15 - A philosophy major to TaskRabbit to Salesforce consultant with Zachary Pals
    2023/03/13
    Zachary Pals, a philosophy major, unexpectedly found a fulfilling career in the Salesforce ecosystem. After moving to Los Angeles and working various jobs, he connected with John Klein through a chance encounter while moving a couch. Jon introduced him to Salesforce and Trailhead. Zachary initially balanced Salesforce work with bartending, but eventually committed fully to Salesforce, joining Jon's Salesforce Experience Academy and DevPod for Salesforce Partners. Through the academy and mentorship from Jon and the team, Zachary gained valuable experience and certifications. He transitioned from an admin role to a more solution-oriented position, embracing challenges and anxieties as opportunities for growth. Five years later, Zachary is thriving as a Salesforce expert and considering a future in development.
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    50 分
  • #14 - Salesforce for Slack, Org Ownership, and Best Practices: Celebrating year one!

    #14 - Salesforce for Slack, Org Ownership, and Best Practices: Celebrating year one!
    2023/02/18
    This episode of Salesforce Trails and Trials celebrates the podcast's one-year anniversary. The hosts, Jon and Erik, discuss the exciting new features in Salesforce for Slack, enabling seamless integration and workflow automation. They emphasize the crucial role of clear org ownership, highlighting the pitfalls of expecting functional users to handle Salesforce administration and the risks of unclear code responsibility. Finally, they debunk the "myth of best practices," arguing that while best practices exist for specific technical aspects, business processes require tailored solutions based on individual needs and preferences.
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    56 分
  • #13 - Overcoming the Dev-First Mindset in Salesforce

    #13 - Overcoming the Dev-First Mindset in Salesforce
    2022/03/22
    This podcast episode, titled "Overcoming the Dev-First Mindset in Salesforce: Why Configuration and Clicks Beat Code in Most Business Applications", features a discussion between two Salesforce architects about the drawbacks of approaching Salesforce implementations with a developer-first mindset. They argue that while custom coding offers flexibility, it often comes at the cost of maintainability, upgradeability, and the ability to leverage Salesforce's ongoing innovations. They emphasize the benefits of Salesforce's configuration tools, such as Flow, which enable faster prototyping and empower non-developers to contribute to the solution. The architects also highlight the importance of considering the total cost of ownership, the potential loss of team engagement, and the risk of over-optimizing UI at the expense of core functionality. They advocate for striking a balance between customization and leveraging Salesforce's built-in capabilities to achieve business value efficiently.
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    44 分
  • #12 - Politics of Security, Gratitude, Enterprise Apex Best Practices, and Real-World Examples

    #12 - Politics of Security, Gratitude, Enterprise Apex Best Practices, and Real-World Examples
    2022/01/18
    This podcast episode of Salesforce Trails and Trials opens with a cautionary tale about an untrained system administrator who accidentally deleted all the list views in a Salesforce org. The hosts emphasize the importance of limiting the number of system administrators and using delegated administration to reduce the risk of such incidents. The conversation then shifts to development best practices including the use of Salesforce Flow for document generation and automation, API integration platforms for building complex Slack apps, and enterprise Apex programming techniques for better code management. Finally, the hosts express their gratitude for the generosity and beauty of the holiday season and encourage listeners to share their own experiences. They end the episode by highlighting the importance of starting with gratitude, even when faced with challenges.
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    49 分