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Host: Jarvis T. Gray

Guest: Dr. Katherine Evans (President of Novocardia Division of the Cardiovascular Associates of America)

Episode Overview:

In this episode of the Excellence in Healthcare podcast, host Jarvis T. Gray speaks with Dr. Katherine Evans, president of Novocardia Division of the Cardiovascular Associates of America. Dr. Evans shares insights from her extensive career in healthcare, particularly her focus on value-based care and improving patient experiences, as well as her leadership journey and how she aims to foster innovation and excellence in healthcare.

Key Topics Discussed:

1. Introduction to Dr. Katherine Evans
   1. Background as a nurse practitioner
   2. Career focus on value-based care and quality improvement
   3. Current role in the cardiology space
2. Leadership Journey
   1. Early leadership roles (e.g., student government president)
   2. Transitioning from clinical roles to leadership positions
   3. Importance of professional organization work and advanced education
3. Leadership Principles and Philosophies
   1. Creating space for others to excel
   2. Balancing intervention and allowing team autonomy
   3. Supporting individual journeys and goals
4. Challenges and Strategies in Healthcare Innovation
   1. Importance of focus and awareness in new initiatives
   2. Quarterly focus sessions to ensure alignment with goals
   3. Emphasizing the patient and provider experience in innovation
5. Defining Healthcare Excellence
   1. Optimal patient experience as the core of excellence
   2. Ensuring patients know how to navigate the healthcare system
6. Role of Innovation
   1. Listening to the team for innovative solutions
   2. Ensuring execution of new ideas while maintaining current successful practices
7. Strategic Alignment and Communication
   1. Continuous alignment with strategy through regular sessions
   2. Importance of external coaches and mentors
   3. Maintaining network awareness for competitive positioning
8. Key Takeaways for Healthcare Leaders
   1. Listening and feedback
   2. External support and perspective
   3. Strategic focus and alignment
   4. Provider experience and avoiding burnout
   5. Expressing gratitude and reflecting on achievements
9. Future Plans
   1. Continuous improvement of care models
   2. Integration of technology to support patient and provider experience

Contact Information:

Dr. Katherine Evans:

• Cardiovascular Associates of America: cvausa.com
• LinkedIn: Katherine Abraham Evans

Jarvis T. Gray:

• LinkedIn: Jarvis T. Gray

Closing Remarks:

• Encouragement to keep striving for excellence in healthcare
• Invitation for audience engagement and feedback
• Announcement of future episodes

Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.

Additional Resources:

• Order the book "Mastering Healthcare Excellence"

Tune in Every Tuesday! New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.

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Join us for a riveting episode of the "Excellence In Healthcare" podcast, where our host, Jarvis T. Gray, delivers an unforgettable keynote speech at a Lean Six Sigma graduation event hosted by Dr. Shernette Kidd. Jarvis shares a wealth of insights and inspiring personal stories designed to motivate and equip healthcare professionals to transition from "practice speed" to "game speed."

Episode Highlights:

• Personal Triumphs: Hear Jarvis recount his freshman year as a redshirt football player at the University of Miami and the transformative lesson of "game speed" taught by teammate Ty Wise.
• Lean Six Sigma Journey: Explore the parallels between football and Lean Six Sigma practices, emphasizing the shift from training to real-world application.
• Healthcare Excellence: Dive into Jarvis's profound journey from interest to obsession in healthcare improvement, catalyzed by a pivotal experience in trauma process optimization.
• Practical Insights: Gain practical advice on navigating the complexities of healthcare change management, from communication and hands-on engagement to managing resistance and demonstrating project ROI.
• Inspiring Leadership: Be inspired by the leadership and dedication of Dr. Shernette Kidd and the exceptional support of Cook Children's Healthcare System.
• Audience Engagement: Enjoy Jarvis's light-hearted tone and sincere appreciation for the new Lean Six Sigma practitioners and their professional accomplishments.

Exclusive Content:

• Jarvis shares nuggets of wisdom from iconic figures like Kobe Bryant, Steve Jobs, and Bill Gates, illustrating the power of obsession in achieving excellence.
• Relive the incredible moment when Jarvis challenged statisticians at a Bayesian conference, demonstrating the bold spirit needed in healthcare improvement.
• Discover how Jarvis's strategic career development was inspired by treating his career as a business, continuously adding skills and experiences to become invaluable.

This episode is a must-listen for healthcare leaders and executives eager to drive excellence in their organizations. Tune in for a blend of personal stories, professional insights, and a compelling call to action that will leave you inspired and equipped to make meaningful change.

Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.

Additional Resources:

• Order the book "Mastering Healthcare Excellence"

Tune in Every Tuesday! New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.

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Host: Jarvis T. Gray

Guest: Mike Eisenberg

Join us for a riveting conversation with Mike Eisenberg, a visionary documentary filmmaker turned healthcare advocate, on the latest episode of "Excellence In Healthcare." Hosted by Jarvis T. Gray, this episode delves deep into the evolving landscape of healthcare training, the role of technology, and the relentless pursuit of patient safety.

Key Highlights:

• Cultural Shift in Teaching: Discover how leadership training in healthcare has transitioned from "see one, do one, teach one" to a more rigorous and practice-based approach.
• Generational Observations: Listen to Mike Eisenberg’s captivating reflections on the differences in technological immersion between his generation and today’s youth, and the fresh perspectives they bring to the table.
• Patient Safety Awareness: Mike emphasizes the crucial role every individual plays in promoting patient safety and a transparent healthcare culture.
• Documentary Insights: Gain exclusive behind-the-scenes insights from Mike’s groundbreaking documentary "To Err is Human" and its inspiring sequel. Learn about the compelling stories of innovation and patient safety that have captivated audiences globally.
• Innovator Spotlight: Get inspired by the journey of a young innovator using machine learning to tackle high-risk pregnancies, featured in Eisenberg's latest film project.
• Engagement and Legacy: Jarvis and Mike discuss the powerful impact of storytelling in healthcare, and the importance of cross-industry collaborations to drive meaningful change.
• Baseball Analogy and Data Use: Explore the intriguing parallels between strategies in baseball and the application of data in healthcare to prevent harm and errors.

Whether you’re a seasoned healthcare executive or an emerging leader, this episode is packed with valuable insights and actionable takeaways to elevate your approach to healthcare excellence. Tune in to be part of a transformative dialogue that’s shaping the future of patient care.

Listen Now on Your Favorite Streaming Platforms! 🎙️✨

Links and Resources

• Documentary Films:
  • "To Err is Human" available on TallTale Productions
  • “The Pitch Documentary” available on TallTale Productions
  • Host a screening via https://talltaleproductions.com/the-pitch-documentary
• Connect with Us:
  • Host: Jarvis T. Gray on LinkedIn
  • Guest: Mike Eisenberg on LinkedIn
• Recommended Resources:
  • Explore command centers and real-time data monitoring tools by GE Healthcare.
  • Engage with patient safety innovations supported by the Jewish Healthcare Foundation.

Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.

Additional Resources:

• Order the book "Mastering Healthcare Excellence"

Tune in Every Tuesday! New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.