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Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Tammy Mifflin – Healthcare Leader, Entrepreneur, Business & Career Coach

Episode Overview

In this episode of Excellence in Healthcare, host Jarvis Gray welcomes Tammy Mifflin, an expert in healthcare leadership, career development, and entrepreneurism. They dive deep into what it means to be an impactful healthcare leader today, how to foster personal and professional growth, and timely opportunities and challenges in the rapidly-evolving healthcare landscape.

Key Topics Discussed

• Servant Leadership:
  Tammy shares her guiding leadership quote by Lao Tzu, emphasizing the power of humility and walking alongside your team. She highlights how transformational leaders must connect with their teams and lead by example.
• Tammy’s Professional Journey:
  Tammy discusses her 20+ years in healthcare—from sales and operations to leadership development—and how firsthand experience inspired the founding of her business, Lighted Lanterns Consulting, focusing on career coaching and talent management.
• Five A's for Career Preparation:
  Tammy introduces her actionable "Five A's" for career development:
  1. Alignment – Ensuring the job matches your values and goals.
  2. Achievement – Taking stock of your accomplishments.
  3. Adventure Out – The importance of networking.
  4. Action Plan – Having a roadmap for your career.
  5. Advocate – Knowing and communicating your worth.
• Game-Changing Trends: AI & Digital Health:
  The discussion explores how AI and digital technology are transforming healthcare—improving operations, expanding care through telehealth, and enhancing data-driven decision-making. Tammy notes the value of education and certification in AI for both job seekers and leaders.
• Personal Leadership Lessons:
  Tammy shares a candid story from her own early leadership days, reflecting on the pitfalls of focusing solely on personal achievement over true leadership, and how that experience led her to shift toward transparency, delegation, and building trust within teams.
• Mentorship & Legacy:
  Tammy highlights influential mentors in her own life and offers advice for those seeking or becoming mentors. She stresses the impact of quiet leadership and the importance of maintaining integrity, regardless of others’ actions.
• Biggest Challenges & Opportunities for Leaders:
  • Opportunity: AI and digital health are opening new pathways for improvement and career advancement.
  • Challenge: The workforce crisis—staff shortages, burnout, and the need for meaningful retention and succession planning strategies.

Connect with Tammy Mifflin

• Website: lightedlanterns.com
• LinkedIn & Facebook: Lighted Lanterns LLC / Lighted Lanterns Consulting
• Phone: 678-902-4622
• Email: contact@lightedlanterns.com

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