In the first of two episodes with author and speaker Eric Stone, our host Phil Rose discovers practical answers to the issues many businesses struggle with while scaling up. They draw on Eric’s 26 years with Enterprise Holdings which led him from its infancy to being one of the most decorated Regional VPs in the company’s history.

It’s a value-packed conversation covering:

• The five factors of employee engagement – and the vital role of coaching in this.

• How do you duplicate yourself and embed culture as you grow? Eric introduces us to the ABC of communication and where Cultural Carriers come in.

• Eric takes us through his simple but effective approach to training and development so scaling business owners can let go and trust.

• The three things you need to look for when hiring.

• Why kindness and weakness are not the same thing.

• The wider impact of living your values – for your employees, your family and your community.

• What do you do when an employee who has been with you forever no longer fits with your evolved company culture?

• Why you should take your leadership skills home with you.

‘You don’t have to be the smartest guy in the room, you just have to be able to use the room’ Eric says. This sums it up well. Handing over the reins is probably the most harrowing part of taking a business to the next level but Eric’s quiet confidence and human-focused mindset is as reassuring as it is inspiring.

We hope you enjoy listening to this idea-a-minute podcast as much as we enjoyed recording it.

As always, please feel free to get in touch or comment if you have something to add and share – you never know who will benefit from listening too.

Learn More: ye

• Visit the Ignium website
• Subscribe for more exclusive content in the Ignium Spark Tank here
• Listen to the show here
• Learn more about Scaling Up: https://scalingup.com/
• Sign Up to our Ignium Bi Monthly Newsletter https://sparksbyignium.transistor.fm/subscribe
• Connect on LinkedIn with Phil Rose https://www.linkedin.com/in/coachphilrose/

Connect with Eric Stone:

• Eric Stone’s book: Jumpstart Your Workplace Culture: A Road Map For Igniting High Performance
• Website: Clear Path Ventures
• LinkedIn: Eric Stone