Building an unforgettable client journey is one of the most powerful ways to boost your design firm's reputation and success. In this episode, you’ll learn how to create an experience that feels as luxurious and thoughtful as the spaces you design. Melissa walks you through the entire client journey, from the first website click to the final reveal, and shares how to transform your leads into loyal, raving fans.

You’ll discover how to attract your ideal clients, onboard them with intention, and keep them delighted every step of the way. Plus, Melissa offers real-world tips for clear communication, milestone celebrations, and gathering feedback that can skyrocket your brand’s buzz. If you’re ready to turn every project into a lasting relationship (and a referral engine), this episode is packed with the strategies you need!

IN THIS EPISODE, YOU WILL HEAR:

• (00:55) Why your client journey is your brand in action — not just your workflow
• (04:08) How to ensure your website attracts (and qualifies) your ideal clients
• (09:45) Why setting expectations early prevents client frustrations later
• (19:02) The magic of a tangible welcome packet and why digital alone isn’t enough
• (23:45) How regular client updates slash random calls and build massive trust
• (28:03) Creating WOW moments along the project timeline to counteract "whoa" moments

SUPPORTING RESOURCES:

• Join the Design Business Freedom Facebook Group

When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations, book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

In this must-listen episode of Design Business Freedom, you’ll dive deep into one of the trickiest topics in your design business—pricing. Whether you’re just getting started or you’ve been in the industry for years and still feel uneasy when talking numbers, this episode will help you shift your mindset, clean up your pricing structure, and finally charge what you’re worth with confidence. Melissa shares real-world examples, outlines the costly mistakes many designers make, and shows you how to approach pricing conversations with the ease of passing the salt at dinner.

You’ll also discover why using flat fees can change your business, how to package your services for greater profit, and when (and how) you should raise your rates. Plus, you’ll learn why specializing can fast-track your success and how letting go of the wrong clients opens the door to building a business that truly lights you up.

IN THIS EPISODE, YOU WILL HEAR:

• (01:23) Why pricing by the square foot can set you up for failure—and how you can avoid it
• (06:00) How to treat money conversations like “pass the salt” moments so you stay confident and unattached
• (14:34) The three pricing models you need to know (and why hourly is the one you should ditch)
• (21:20) Why knowing your profit margins empowers you and helps you grow faster
• (27:49) How specializing in a niche can help you attract more of your dream clients
• (41:49) Why you need to raise your rates every single year—and how to do it without fear

SUPPORTING RESOURCES:

• Join the Design Business Freedom Facebook Group: Design Business Freedom Facebook Group
• Book a Call: book-a-call to explore how coaching can take you there faster

When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations, book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

Feeling like you've veered off your design path? This episode is your lifeline back to clarity, purpose, and unstoppable success. Melissa Galt shares five transformative steps that successful designers use to create intentional, profitable, and fulfilling businesses. These are not just ideas—they're actionable practices that will shift your mindset and business trajectory starting today.

From setting a powerful daily intention to surrounding yourself with the right people, you'll discover how simple shifts can unlock massive results. Melissa brings inspiring stories of real designers who’ve walked these steps and achieved major wins. Whether you’re in a slow season or simply craving more alignment and flow, this episode is packed with the insights you need to move forward with purpose.

IN THIS EPISODE, YOU WILL HEAR:

• (02:16) Why setting a daily intention changes everything—even on your busiest days
• (05:50) How to release doubt and anticipate good results to manifest what you want
• (09:42) The power of patience and persistence: real stories of designers landing dream clients
• (13:46) How leading with daily gratitude fuels both happiness and profitability
• (19:27) Why every challenge comes with a lesson—and how the pandemic reshaped the design world
• (22:29) The impact of your inner circle on your business success and emotional wellbeing

SUPPORTING RESOURCES:

• The Secret Daily Teachings App
• Power vs. Force by David R. Hawkins

When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations, book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

If you're struggling with a lack of new leads or clients, you're not alone. Economic uncertainty and industry shifts can make client acquisition feel like an uphill battle. But the good news? You have the power to take control and create your own economy. In this episode, Melissa shares seven actionable, cost-effective strategies to attract new clients and keep your pipeline full—without breaking the bank.

From leveraging past clients and using local networking apps to tapping into everyday activities and forming strategic partnerships, these tactics are designed to be implemented immediately. Plus, Melissa reveals long-term strategies that, while requiring patience and consistency, can yield significant results over time. If you’re ready to get proactive and see real results in your design business, this episode is for you!

• (03:23) Back to the Future: Mining the gold in past clients—why staying in touch matters
• (12:46) In Your Own Backyard: Leveraging Nextdoor and similar apps to attract local clients
• (15:30) Ordinary Delivers Clients: How hobbies like Pilates, tennis, or lunch outings can bring in new business
• (18:32) Fortune Follows Fun: Turning social events like tailgates and supper clubs into client opportunities
• (27:35) Where Clients Gather: Should you explore platforms like Houzz, Bark, and Thumbtack?
• (35:30) Profit Partners: Unconventional referral partners who can connect you with high-end clients
• (40:09) Long-Term Strategies: SEO, social media, and business networking—what really works

When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations, book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

Uncertain times can make you feel like business is out of your control, but the truth is, you have the power to create your own economy. In this episode, you’ll learn how to navigate economic uncertainty with confidence, stay profitable, and continue growing your interior design business. Whether it’s a shift in consumer spending, changes in regulations, or industry slowdowns, you’ll discover proven strategies to keep your business thriving.

We walk through ten powerful strategies (plus a few bonus tips!) to help you take control of your mindset, manage your expenses, assess your team, and uncover new revenue streams. You’ll also explore ways to stay proactive and take advantage of unexpected opportunities, so you can move forward with clarity and success—no matter what’s happening in the market.

• (03:24) – How to shift your mindset and take control of uncertainty
• (07:450 – The impact of the company you keep and why it matters for your success
• (10:02) – Why now is the perfect time to evaluate your overhead and expenses
• (16:09) – How to assess your team and make necessary changes for efficiency
• (20:03) – The importance of building an emergency fund (and how to start today)
• (26:34) – Smart ways to seek growth opportunities even in uncertain times

When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations, book a call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

Are you considering coaching for your interior design business but unsure what to expect? In this episode, we break down what coaching is, what it isn’t, and the key questions you need to ask yourself before making a commitment. Coaching isn’t a magic pill, but with the right strategy, mindset, and implementation, it can transform your business, revenue, and lifestyle.

Discover how coaching provides tailored strategies, proven processes, and expert support to help you scale your firm, increase profitability, and create a thriving design practice without the sacrifice. Whether you’re exploring private or group coaching, this episode will give you clarity on what coaching can do for you and your business.

IN THIS EPISODE, YOU WILL HEAR:

• (02:24) The essential questions to ask yourself before investing in coaching
• (07:20) The mindset shift that makes the biggest difference in coaching success
• (10:09) The identity shift required to step into your next level of success
• (17:15) The stacking effect of coaching: why results build over time
• (19:11) How mindset impacts every aspect of your business and profitability
• (27:05) Proven processes for marketing, PR, pricing, and business growth
• (31:30) Why accountability is key to getting faster and stronger results

SUPPORTING RESOURCES:

• Schedule Your Complimentary Design Business Assessment – Get clarity on your business and discover the next steps for growth.
  https://melissagalt.com/DBA

When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations, book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

Are you ready to make the most of High Point Market Spring 2025? In this episode, we dive into everything you need to know to plan a seamless and successful market experience. From mapping out your showroom visits to securing the best dining spots, we’re covering all the essential strategies to maximize your time, energy, and business opportunities at Market.

Discover how to navigate over 180 buildings, 12 million square feet of showroom space, and 2,000+ manufacturers, all while making meaningful connections and avoiding common pitfalls. Whether you’re a first-time attendee or a seasoned pro, this episode is packed with expert tips to help you create a high-impact Market plan.

IN THIS EPISODE, YOU WILL HEAR:

• (02:00) Why planning your High Point Market experience is essential
• (03:58) How to structure your showroom visits and avoid decision fatigue
• (04:28) The must-see temporary vendors for unique, customizable finds
• (07:15) Creating a schedule that balances structure with flexibility
• (08:08) Booking flights, hotels, and Airbnbs early to avoid last-minute stress
• (12:55) Why Uber and Lyft aren’t reliable at Market—and better transportation options
• (15:49) The Go Anywhere shuttle that can save you when you’re lost
• (19:48) Why business cards still matter and how to impress with your design
• (22:09) Top educational sessions and must-attend events at Market
• (24:58) The best showrooms for food, drinks, and after-hours events
• (28:22) What to wear: balancing comfort, style, and function
• (31:35) Why you should pack a rain tote (not just an umbrella) for Market
• (32:05) How to maximize networking and in-person connections

SPONSOR LINKS:

• VIP Designer Tour at High Point Market – Join us for a private, full-day designer tour on Friday, April 25th. Travel in style with a curated itinerary, exclusive vendor visits, a delicious lunch, and festive beverages. Use coupon code podcastlove to save $100.
  melissagalt.com/VIPTour

When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations, book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

Are you leaving money on the table by not leveraging sponsorships and co-branding opportunities in your design business? In this episode, we dive into the power of design sponsorships, how they elevate your brand visibility, and the strategic ways to integrate them into your business for higher profitability.

From partnering with builders and contractors to sponsoring community events and aligning with philanthropic causes, we explore how sponsorships can expand your reach, generate leads, and create a positive impact in your market.

IN THIS EPISODE, YOU WILL HEAR:

• (02:29) The difference between sponsorship, co-branding, and profit partnerships
• (03:00) How to co-brand with builders, contractors, and architects for credibility and visibility
• (07:17) Using your marketing expertise to support builder partnerships
• (09:09) Sponsoring kids' activities and leveraging local community events
• (12:27) Why showing up and engaging makes sponsorships more powerful
• (14:25) How to sponsor adult sports, charity events, and fundraisers
• (19:58) Turning sponsorships into lead generation opportunities
• (22:42) Highlighting your philanthropic contributions on your website
• (27:34) Becoming a B Corporation (B-Corp) and what it means for your brand
• (35:15) The best way to get PR and recognition from sponsorships

SPONSOR LINKS:

• VIP Designer Tour at High Point Market – Join us for a private, full-day designer tour on Friday, April 25th. Travel in style with a curated itinerary, exclusive vendor visits, a delicious lunch, and festive beverages. Use coupon code podcastlove to save $100.
  melissagalt.com/VIPTour

When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations, book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.