Elite Business Architect Annie Harmon brings three decades of C-level experience to help coaches and CEOs build profitable, scalable businesses through her unique "aligned performance business blueprint." Drawing from her extensive IT management background, Annie explains, "I'm a really good process person from the IT department that I had my background in, so I was able to develop processes that are easy to follow and repeatable and help the customer gain new clients." Her approach goes beyond typical business coaching by focusing on the human element: "The whole idea behind the call is to build trust and build the relationship so you spend quite a bit of time right up front building that relationship with a potential customer so that you can gain trust and ease their mind through the conversation." After retiring from a 35-year IT career, Annie discovered that traditional coaching courses "left holes in the processes," prompting her to create her comprehensive system that takes clients "from branding all the way through to the sales conversation so that they feel confident and are able to enroll clients easily." Her methodology emphasizes sustainable growth through strategic time management, as she shares: "I use a six-week block for all my work and break goals down into six-week blocks, and that's the way I teach it to my clients so that they can get more accomplished in a year." Ready to transform your business with proven processes?

Visit Annie at anniesharmon.com to book your consultation and access free resources including her business launch guide and hidden talent assessment – because as Annie believes, "you can't accomplish everything that you need to accomplish in your life without setting up some kind of goal and some kind of vision and breaking it down into bite-sized pieces."

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Bonus Episode

From Live Audio with Elizabeth

Producer's Notes Session

Dear Business Coach podcast host Elizabeth Walker opened up about her ongoing struggle with writer's block, offering fellow content creators and podcasters a vulnerable glimpse into the creative challenges that even seasoned hosts face. Drawing from her recent comedy coaching sessions with guest speaker Clayton Fletcher, Walker explored the fundamental differences between speaking and writing, revealing how her comfort with verbal storytelling doesn't always translate to putting pen to paper—or fingers to keyboard. Her personal journey through therapy-recommended journaling, digital voice recording, and the preparation for a potential standup comedy debut in New York City this fall illustrates a universal truth for many podcasters and speakers: sometimes our greatest strengths in one medium can become unexpected obstacles in another. Walker's willingness to share her own creative blocks, complete with a workplace story involving a toupee-wearing manager that she's still refining for comedic timing, demonstrates that the path from spoken word to written content isn't always linear, and that embracing alternative methods—like using transcription tools to capture spoken stories—can unlock new creative possibilities for those who think better out loud than on paper.

Francin

# Mental Health as a Business Advantage: Why Smart Entrepreneurs Are Prioritizing Employee Well-Being

In a compelling conversation on the Dear Business Coach Podcast, mental health advocate and entrepreneur Francine Binns shared how she transformed her franchise business by putting employee well-being first—and saw remarkable results. "Business includes people. Your staff are people, and your customers, your clients are people, and you cannot remove that aspect from business," Binns explained, emphasizing that caring for people emotionally and mentally directly impacts profitability. Drawing from her psychology background and business experience in Jamaica, she revealed her competitive edge: creating space for staff to decompress during work hours. "If you have a business where people do not feel psychologically safe, then you, as the entity, you're missing out on the potential of this person," she noted. Her approach proved successful as customers specifically chose her location for the exceptional experience her well-supported team provided. Binns advocates for what she calls "smart work" over just hard work, using a powerful car engine analogy: "Our brain is our engine, and you cannot ignore what is going on there... if you were checking the water level in your engine, you wouldn't know it overheated." Now co-hosting the Balance in Bloom podcast, available on Spotify, Apple, and Amazon, Binns continues championing the integration of mental health awareness in business settings. To learn more about creating psychologically safe workplaces and hear more transformative stories, connect with Francine Binns on LinkedIn and subscribe to Balance in Bloom, releasing new episodes every two weeks.

In an era where AI and automation are reshaping industries, Liam O'Neill, Managing Director of BPMD, advocates for a fundamental shift in how businesses approach process improvement. "A company being able to understand what it does and then improve it, it's not a nice to have capability. It's absolutely essential," O'Neill explains, emphasizing that traditional consulting models often create unhealthy dependencies. His philosophy centers on empowering organizations from within: "What we try to do is set up an internal process excellence team. That's a team internally who can almost act as their own consultants. We don't want them to rely on us long-term." This approach recognizes that sustainable transformation requires more than external expertise—it demands respect for existing institutional knowledge while building capacity for continuous improvement. As O'Neill notes from his experience with complex industries like offshore oil drilling, "There's some things that really do need a human touch," and successful transformation means "taking what they're doing, finding how we can do that a little bit better" rather than imposing generic solutions. For businesses of all sizes navigating today's rapidly changing landscape, O'Neill's message is clear: "The ability to adapt the way you work isn't something that's optional. It's something that's really critical."

Connect with Liam O'Neill: Follow him on LinkedIn where he shares weekly videos and content covering "intricacies of the process excellence space from process modeling to process mining" with "tips and tricks that I hope are useful" for making your business "as excellent as is possible." As O'Neill puts it, LinkedIn is "absolutely the best place to find me."

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Publisher Scott Perry shared profound insights on aligning entrepreneurship with personal values. "Play your game on your terms without compromise," Perry advises, emphasizing that "if you're playing someone else's game, it's a game you can never win." Perry, whose book "Close the Gap" was released in November 2024, challenges solopreneurs to move beyond societal expectations and explore their uniqueness. "Work is one of the primary ways that we build identity and forge meaning in our lives," he explains, encouraging entrepreneurs to create businesses that align with "who they are, what they're good at, where they belong, that brings them a sense of fulfillment and flourishing and prosperity." Rather than following conventional business advice that leads to overwhelm, Perry advocates for a first principles approach: "All you really need is an offer, an audience, and a way of putting that offer in front of that audience." This simplified perspective helps entrepreneurs focus on what truly matters—creating meaningful work that reflects their core values and serves others authentically.

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Art collector and podcast host Deneen L. Garrett is on a mission to create generational wealth through art accessibility while highlighting Black artists. "I do want more Black people collecting Black art," Garrett explains, emphasizing that "you can own a piece of original art for only twenty five dollars." Her podcast "Women of Color in Intimate Conversation" recently expanded to include group discussions, requiring her to "pivot in how I manage the conversations." Garrett's approach to building connections is refreshingly direct: "I believe a closed mouth doesn't get fed... I don't have a problem with reaching out to anyone." As the founder of curated art events in Detroit and beyond, she's currently in what she calls her "build, connect, and learn phase," focusing on sustainable revenue streams while maintaining her mission to inspire 100 new collectors.

https://www.youtube.com/@DeneensDreamLife

https://www.linkedin.com/in/deneenlgarrett/

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Former healthcare professional Arndreya Price transformed her life and career after a health scare led to an important realization. "I had an incident where I knew something was wrong with me," she recalls of the day her doctor discovered her dangerously high blood pressure and panic attacks. This wake-up call prompted her bold decision to launch Like No Other Greek, an apparel brand serving women in Divine Nine organizations. Despite tempting counteroffers from her employer, Price trusted her instincts: "When you learn to trust yourself, that's when the magic happens." Her business philosophy centers on authenticity and precise audience targeting: "You have to pick a niche... if you're marketing to everybody, nobody's buying." Having built an email list of 20,000 subscribers and quadrupled her event sales in just one year, Price emphasizes the importance of consistent visibility: "You have to make noise... how are you going to stand out and why would somebody want to buy from you?" She's now expanding her entrepreneurial journey to coach six-figure earning women seeking to leave traditional employment while maintaining their lifestyle.

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