Want to equip your workforce with the data and AI skills they need to drive real transformation? Cambridge Spark partners with global organisations to build high-impact, scalable training programmes that deliver measurable business outcomes. Learn more at cambridgespark.com.

In this episode of Data & AI Mastery, Dr. Raoul-Gabriel Urma speaks with Roxane Heaton, Managing Director of Digital Colleague Experience at Barclays, about what it means to design digital systems for real people—at scale.

Roxane shares her unique journey across the public and private sectors, from the Cabinet Office to Macmillan and now at Barclays, and brings an unshakable focus on user-centered innovation. In a world obsessed with digital transformation, Roxane challenges conventional thinking by arguing that AI doesn’t replace thinking—it deepens it.

Whether you're a digital leader, HR strategist, or AI practitioner, Roxane offers an inspiring and grounded vision for inclusive, impactful transformation.

Tune in to discover how to unlock human potential through data-driven design.

Chapter Markers:

05:46 – How to Measure the Impact of Digital Tools

08:32 – Using Passive vs Active Data in AI Design

10:47 – Automation, Copilots & Rethinking Workflows

13:07 – Why Upskilling Requires More Than Just Tools

16:33 – The Role of Ethics and Data Governance

19:51 – Storytelling as a Leadership Skill in the AI Era

20:21 – Why Design Thinking is the Must-Have Mindset

26:01 – Raoul’s Reflections

Useful Links:

Connect with Roxane Heaton on LinkedIn

Visit the Barclays Website

Follow Raoul for more AI insights on LinkedIn

Explore Cambridge Spark’s AI upskilling programs at cambridgespark.com

Curious about how you or your organisation can lead in the age of AI? Visit CambridgeSpark.com to explore cutting-edge training programmes and resources.

To celebrate the six-month milestone of Data & AI Mastery, we flip the script! This time, host Dr. Raoul-Gabriel Urma steps into the hot seat, interviewed by Cambridge Spark's CTO, Kevin Lemagnen.

In this special anniversary episode, Raoul shares his personal journey—from coding on calculators in high school to founding Cambridge Spark and leading the conversation on data and AI transformation.

Together, they also go on to reflect on the biggest takeaways from past guests and why lifelong learning is no longer optional. Plus, Raoul answers a rapid-fire round of personal and professional questions that offer a glimpse into the mind behind one of the industry's most forward-thinking educators.

Whether you're aspiring to lead in tech or shaping strategy from the C-suite, this episode offers insights, inspiration, and practical wisdom.

Chapter Markers:

05:00 – From calculators to classrooms: Raoul’s early love for education

15:00 – The ROI of AI: cost vs. customer delight

20:00 – Bold prediction: The rise of agentic AI in education

23:00 – Favorite guest moments: from NATO to Lloyds to Pearson

26:00 – The future of work and why apprenticeships matter

27:30 – Quickfire round: contrarian views, reading habits, Python love, and more

Useful Links:

Follow Raoul for more AI insights on LinkedIn

Connect with Kevin Lemagnen on LinkedIn

Explore Cambridge Spark’s AI upskilling programs at cambridgespark.com

Functional Programming in Java by Raoul-Gabriel Urma: Amazon Link

In this episode of the Data & AI Mastery podcast, host Dr. Raoul-Gabriel Urma, sits down with Apoorv Kashyap, Head of Artificial Intelligence at Santander UK.

They explore the transformative power of AI in financial services, including how to leverage advanced machine learning models to enhance customer experience, streamline operations, and drive business value.

Apoorv shares his insights on the challenges and opportunities of deploying AI at scale, the importance of ethical AI, and the future of AI-driven finance.

Don't forget to subscribe for more insights from AI leaders and industry experts. If you enjoyed this episode, please leave a review and share it with your network.

Chapter Markers:

02:15 - Apoorv Kashyap’s Career Journey in AI

06:45 - Building Scalable AI Solutions

12:30 - Overcoming Data Challenges in Financial Services

18:50 - The Importance of Ethical AI

24:15 - Future Trends in AI and Financial Services

28:30 - Closing Thoughts and Key Takeaways

Useful Links:

Connect with Apoorv Kashyap on LinkedIn

Visit the Santander UK Website

Explore Cambridge Spark’s AI upskilling programs at cambridgespark.com

Follow Raoul for more AI insights on LinkedIn

In this episode of Data & AI Mastery, Dr. Raoul-Gabriel Urma sits down with Dave Treat, Chief Technology Officer at Pearson, to explore how one of the world’s largest education companies is leveraging AI and data to deliver more personalised, accessible, and effective learning experiences.

With deep insights into the evolution of digital learning, Dave shares how Pearson is integrating generative AI across its content creation, tutoring, and assessment capabilities—while ensuring responsible and ethical use of the technology.

From AI-powered learning companions to scalable data infrastructure, this conversation offers a behind-the-scenes look at the digital transformation of education at scale.

Whether you're in EdTech, data leadership, or AI strategy, this episode is packed with valuable takeaways for anyone building data-driven experiences at scale.

Chapter Markers:

03:28 – From capital markets to edtech: Dave’s tech journey

06:10 – What digital transformation means in a global education company

08:45 – Pearson’s strategy for integrating generative AI

11:52 – Personalised tutoring and assessment using AI

15:34 – Building a robust data infrastructure for AI at scale

18:27 – Balancing innovation with regulation and responsible AI

21:10 – Organisational design and AI governance

24:56 – AI literacy and upskilling the workforce

Useful Links:

Connect with Dave on LinkedIn

Learn more about Pearson via their website

Explore Cambridge Spark’s AI upskilling programs at cambridgespark.com

Follow Raoul for more AI insights on LinkedIn

In this episode of the Data & AI Mastery podcast, Raoul sits down with James Utting, Chief Business Officer for the Emerging Technology Group at UBS, to explore what it means to build an AI-first culture in a global financial institution.

James starts off by sharing his career journey—from graduate to senior leadership—highlighting the pivotal moments that shaped his expertise in AI strategy, digital transformation, and leadership. He then goes on to detail UBS’s AI-first culture initiative, explaining how the bank empowers employees to integrate AI into daily decision-making, fosters tailored AI education, and ensures governance for responsible AI use.

If you're a data leader, AI practitioner, or business executive, this conversation offers valuable takeaways on how to successfully navigate AI adoption at scale.

Enjoyed the episode? Subscribe, rate, and leave us a review!

Chapter Markers:

[01:45] - James’ Career Journey & Key Inflection Points

[06:31] - Why UBS is Developing an AI-First Culture

[10:12] - Initiatives to Drive AI Adoption at Scale

[15:38] - The Role of Education & AI Champions in Transformation

[20:12] - How UBS Prioritises AI Initiatives & Investments

[24:45] - Quickfire Round: Leadership, Learning & AI for Good

[27:16] - Closing Thoughts & Key Takeaways

Useful Links:

Connect with James Utting on LinkedIn

Learn more about UBS’s AI initiatives on the UBS Website

Explore Cambridge Spark’s AI upskilling programs at cambridgespark.com

Follow Raoul for more AI insights on LinkedIn

In this special compilation episode of the Data & AI Mastery podcast, we take you inside an exclusive executive education event hosted by Lloyds Banking Group and Cambridge Spark at the Cambridge Judge Business School.

Over the course of the event, Lloyds’ senior AI leaders shared invaluable insights on scaling AI adoption, building AI literacy across leadership, and embedding AI into the very fabric of the organisation.

Join host Raoul as he sits down with Trystan Davies, Group Head of Data Science, Ranil Boteju, Chief Data and Analytics Officer, Rohit Dhawan, Group Head of AI and Josh Cunningham, Group Head of Data & AI Culture.

Together, they discuss why AI is not just a technology shift but a fundamental business transformation.

Throughout the episode we learn why leadership buy-in is critical for AI success, how Lloyds is reimagining banking through AI-powered experiences, the role of AI in upskilling employees and accelerating innovation and strategies for embedding AI across all levels of an organisation.

If you’re looking to stay ahead in the AI revolution, this is an episode you won’t want to miss!

Chapter Markers:

[02:16] AI as a Transformational Capability in Banking

[04:19] The Role of Leadership in AI Adoption

[07:41] AI’s Impact on Customer Experience & Operations

[10:38] Lloyds’ AI Training Program for Business Leaders

[13:39] Cultivating AI Skills & Measuring Success

[17:51] What’s Next for AI at Lloyds Banking Group

[20:52] Closing Reflections & Key Takeaways

Useful Links:

Visit the Cambridge Spark Website

Follow Lloyds Banking Group on LinkedIn

Connect with Raoul on LinkedIn

Find Ranil Boteju on LinkedIn

Join Trystan Davies on LinkedIn

Discover more from Rohit Dhawan on LinkedIn

Engage with Josh Cunningham on LinkedIn

In this episode of the Data & AI Mastery podcast, Raoul sits down with Manfred Boudreaux-Dehmer, the first-ever CIO of NATO, to explore how AI is shaping cybersecurity, digital transformation, and operational efficiency in one of the world's most complex organisations.

Manfred shares insights on how NATO is adopting AI to enhance translation services, improve cybersecurity, and streamline enterprise operations. He also discusses the role of hackathons in fostering innovation, the importance of upskilling employees in AI, and the challenges of ensuring responsible AI adoption within a multinational defense alliance.

This conversation is packed with valuable lessons for business leaders, technologists, and AI enthusiasts alike.

If you enjoyed this episode, be sure to subscribe, follow, and leave a review to help others discover the show!

Chapter Markers:

[00:00] Introduction to Manfred Boudreaux-Dehmer

[02:00] The role of a CIO at NATO

[05:30] AI adoption at NATO: Opportunities & risks

[08:50] Identifying AI use cases in a complex organisation

[14:00] Measuring AI’s impact: Productivity vs. ROI

[17:00] How hackathons are accelerating AI adoption at NATO

[20:30] Exciting trends and concerns in AI

[24:00] Quick-fire questions: Leadership, technology, and music preferences

[28:30] Raoul’s reflections and takeaways

Useful Links:

Connect with Manfred Boudreaux-Dehmer on LinkedIn

Follow Raoul-Gabriel Urma on LinkedIn

Learn more about Cambridge Spark: cambridgespark.com

Welcome to Data & AI Mastery, the podcast that brings you expert insights into how data and AI are transforming industries.

In this episode, Raoul sits down with Richard Masters, VP of Data and AI at Virgin Atlantic, to explore how the airline leverages AI and data-driven strategies to enhance operations, optimise pricing, and deliver premium customer experiences.

The pair also go on to discuss why data & AI are critical for airline success, the build vs. buy dilemma in AI solutions, and the importance of a product mindset in AI adoption.

Subscribe to Data & AI Mastery to never miss an episode! If you enjoyed today’s discussion, leave us a rating and review.

Thanks for listening—stay ahead, stay inspired, and stay masterful!

Chapter Markers:

02:30 – Why data and AI are crucial for airlines

07:20 – The squad model: How data teams operate at Virgin Atlantic

13:47 – Build vs. buy: How to decide on AI solutions

18:07 – What Gen AI means for Virgin Atlantic

21:05 – Responsible AI: The importance of ethical and safe AI implementation

24:21 – Experimentation vs. long-term AI strategy

28:13 – Quick-fire round: Richard’s industry insights and personal favorites

30:24 – Final thoughts and key takeaways

Useful Links:

Learn more about Cambridge Spark: cambridgespark.com

Connect with Richard Masters on LinkedIn: linkedin.com/in/richard-masters

Follow Raoul Gabriel Urma on LinkedIn: linkedin.com/in/raoulurma

Explore AI & Data Apprenticeships: cambridgespark.com/apprenticeships