In this episode of the Consulting Spotlight, host Michael Bernzweig interviews Bill Douglas, CEO of OpticWise. Bill shares his entrepreneurial journey, the inception and services of OpticWise, and the impact of technology on commercial real estate. He discusses the importance of digital infrastructure, the onboarding process for property owners, and the advantages of owning digital assets. The conversation also touches on the effects of the pandemic on the real estate market, the innovative 'Building of Things' strategy, and future trends in technology and data usage. Bill emphasizes the need for digital transformation in the industry and the democratization of technology for smaller property owners.

Takeaways

• Bill Douglas is a seasoned entrepreneur with a passion for building companies.
• OpticWise specializes in data and digital infrastructure for commercial real estate.
• The company focuses on operations and revenue generation for its clients.
• Digital infrastructure ownership can significantly increase property value.
• The pandemic has accelerated changes in the commercial real estate market.
• OpticWise's 'Building of Things' strategy integrates various technologies in buildings.
• The commercial firewall concept helps property owners control vendor access.
• Data management is crucial for reducing operational costs and improving efficiency.
• Future trends include touchless technology and dynamic pricing for services.
• Digital transformation is essential for the commercial real estate industry.

Chapters

• 00:00 Introduction to the Consulting Spotlight
• 01:06 Bill Douglas's Entrepreneurial Journey
• 02:36 Understanding OpticWise and Its Services
• 04:28 Engagement Examples in Commercial Real Estate
• 10:23 Onboarding Process for Property Owners
• 12:59 Advantages of Digital Infrastructure Ownership
• 17:27 Impact of the Pandemic on Commercial Real Estate
• 22:11 The Building of Things Strategy
• 24:51 Revenue Streams from Digital Infrastructure
• 31:02 Future Trends in Technology and Data Usage
• 34:06 Democratizing Technology in Commercial Real Estate

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