The way you onboard a client isn’t just a nice touch, it’s a game changer. The moment someone says yes to working with you, they’re either getting more excited or second guessing their decision. And that all comes down to how you welcome them into your coaching world.

In this week's episode of the Heads Together, I am talking about what makes a ridiculously good onboarding experience, one that makes clients feel valued, confident, and ready to get results. From the first message you send to keeping momentum before the first session, to structuring that crucial first call, I’m sharing a simple yet powerful approach that most coaches overlook. When done right, this process not only keeps clients engaged but turns them into your biggest advocates.

If you’re ready to make your onboarding experience smoother, more personal, and ultimately more effective, let’s make it happen.

If you're a coach who's struggling to consistently attract and sign up great clients, I'm here for you! The next cohort of The Coaching Business Academy kicks off on 16th April 2025 - find out more HERE

If there’s a topic you’d love me to cover in a future episode, send me an email! I’d also love to have you as a guest on the podcast! Email info@gillmoakes.com to apply, and let’s see if we can get you on an upcoming episode. I’m always looking for insightful guests, so if you’re interested, email us and we’ll send over the application form.

If you found this episode helpful, share it with a coach friend who needs to hear it. And as always, I’ll see you back here next week for another episode of Heads Together.

P.S NEW FREEBIE FOR YOU: THE 7 SECRETS OF WILDLY SUCCESSFUL COACHES:

https://www.gillmoakes.com/7secrets