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How much time have you spent reflecting on the fact that revenues are generated by actual customers—the people who pull out their wallets and pay for your products and services? In The Customer-Base Audit: The First Step on the Journey to Customer Centricity, experts Peter Fader, Bruce Hardie, and Michael Ross start you on the path toward really getting to understand your customers' buying behavior as well as the health of your overall customer base.

This is a highly practical and condensed introduction to solution-focused coaching, offering a simple and clear structure for coaching sessions that is easy to learn. Content is illuminated through exemplary dialogues from real coaching sessions. Narrative explanations create a helpful framework for understanding the general idea of coaching and the practicalities of the solution focused approach. The book targets beginners in coaching who are looking for simple guidance and step-by-step ideas in their learning process.

The dawn of 1945 finds a US Army at its peak in the Pacific. Allied victory over Japan is all but assured. The only question is how many more months—or years—of fight does the enemy have left. John C. McManus’s magisterial series, described by the Wall Street Journal as being “as vast and splendid as Rick Atkinson’s Pulitzer Prize-winning Liberation Trilogy,” returns with this brilliant final volume.

An homage to society's innovators and maintainers, Wicked Problems offers a refreshing vision for listeners of all backgrounds to build a better future and demonstrates how engineering is a cultural choice-one that requires us to restlessly find ways to transform society, but perhaps more critically, to care for the creations that already exist.

Love for the Land explores the power and potential of people-place relationships. Through clear and compelling prose, it elevates the virtues of imagination, affection, and fidelity—concepts promoted by farmer-writer Wendell Berry—and shows how they motivate small- and mid-scale farmers to care for the land, even in the face of adversity. Paying particular attention to farmland loss from suburban sprawl, rampant agricultural consolidation, and, for farmers of color, racial injustice, Brooks Lamb reckons with the harsh realities that these farmers face.

In Agreeing to Disagree, Nathan S. Chapman and Michael W. McConnell detail the theological, political, and philosophical underpinnings of the Establishment Clause, state disestablishment, and the disestablishment norms applied to the states by the Fourteenth Amendment. In one of the most thorough accounts of the Establishment Clause, Chapman and McConnell argue that the clause is best understood as a constitutional commitment for Americans to agree to disagree about matters of faith.

In The Digital Leader: Finding a Faster, More Profitable Path to Exceptional Growth, a team of visionary entrepreneurs delivers an authoritative and engaging roadmap demonstrating how to digitalize your business by taking small achievable steps that yield measurable near-term results. In this handbook of concrete strategies and methods, the authors show you how to pinpoint and implement bite-sized projects that sync up with your business priorities.

Judge Richard Posner is one of the great legal minds of our age. A judge on the US Court of Appeals for the Seventh Circuit and the principal exponent of the enormously influential law and economics movement, he writes provocative books as a public intellectual, receives frequent media attention, and has been at the center of some very high-profile legal spats. He is also a member of an increasingly rare breed—judges who write their own opinions rather than delegating the work to clerks. Now, for the first time, this fascinating figure receives a full-length biographical treatment.

In Ethereum for Business, Paul Brody provides a plain English guide to doing business on the world's largest blockchain. The book covers an overview of Ethereum, business applications on Ethereum, and various advanced topics. Including case studies and examples from the world of Ethereum, Ethereum for Business is readable both linearly and by dipping in and out of chapters. The book is aimed at business executives who want to understand the potential of blockchain for solving real-world business problems, and listeners with technical knowledge who want to understand the business use cases.

We've combed through hundreds of Harvard Business Review articles and selected the best ones to help you learn the most important ideas in leadership and management, feel confident in your business classes, and be ready to thrive in any role you take on. This book will inspire you to: succeed by playing to your strengths; learn to be more persuasive; give killer presentations; perfect your business-writing skills; find your authentic voice and leadership style; and build a purposeful career.

Generational distrust and ageism are seeping into organizations worldwide. Smart leaders are harnessing age diversity and encouraging mutual learning, cross-generational collaboration, and a culture that embraces both similarities and differences across age groups. Multigenerational Workplace: The Insights You Need from Harvard Business Review will help you bridge divides, reduce prejudice, and unlock the benefits of age-diverse teams.

Too often, thanks to multiple rounds of equity investment, company founders wind up with only a small fraction of the businesses they start. But this situation isn't inevitable. The intelligent use of a variety of financing options—including debt financing—can help to maintain, or even grow, a founder's stake. In All Money Is Not Created Equal, renowned Silicon Valley veteran David Spreng delivers an expert guide for entrepreneurs and founders seeking to maintain as much ownership stake as possible in the companies they create as they move through the various stages of the financing process.

Acclaimed historian Edward Gray offers the first comprehensive narrative of the America's defining border. Formalized in 1767, the Mason-Dixon Line resolved a generations-old dispute that began with the establishment of Pennsylvania in 1681. In 1780, Pennsylvania's Act for the Gradual Abolition of Slavery inaugurated the next phase in the Line's history. Proslavery and antislavery sentiments had long coexisted in the Maryland-Pennsylvania borderlands, but now African Americans faced a boundary between distinct legal regimes.