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Michael Brenner’s Mean People Suck uses real-life experience and proven research to show why, instead of blaming others, we can look inside ourselves and learn how to use empathy to defeat “mean” in every situation. This insightful guide shows leaders and employees how improving emotional communication increases profits and enhances lives.

Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out. In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together.

Have you ever found yourself doing or saying something in the heat of the moment that you later regretted? Perhaps, you laid awake all night wondering why you had spoken or acted in this way. Can you recall more than one occasion where you lost control of yourself, and it felt as if something else had taken over you? Don’t worry. You’re not alone. The thing that took control of you was your emotions.

Many organizations approach the issue of employee engagement and motivation by tapping into age, gender and other stereotypes. Motivation and Performance challenges these notions, bringing together evidence that group differences are often exaggerated and that getting to the heart of what really motivates individuals is what's most important. This book is a practical guide to ensuring that organizations consider all motivators - job security as well as the need for personal growth - to improve employee satisfaction, boost organizational productivity and reduce staff turnover.

Tremendous forces for change are radically reshaping the world of work. Disruptive innovations, radical thinking, new business models and resource scarcity are impacting every sector. Although the scale of expected change is not unprecedented, what is unique is the pervasive nature of the change and its accelerating pace which people in organizations have to cope with. Structures, systems, processes and strategies are relatively simple to understand and even fix.

Fiona Murden helps some of the most successful people in the world to understand their behaviour and improve their performance. Here she guides you through the professional profiling assessment process in private, to help you discover your strengths, understand what really drives you and learn which environments will help you to excel.

We’ve all had those perfect moments when events that could never be predicted, let alone controlled, remarkably seem to guide us along our path. Carl Jung called this phenomena “synchronicity” - “a collaboration between persons and events that seems to enlist the cooperation of fate.” In this book, Joseph Jaworski argues that the right state of mind will make you the kind of person who can enlist the cooperation of fate and take advantage of synchronicity, creating the conditions for “predictable miracles.”

Dieses Persönlichkeitsentwicklung Hörbuch hilft den Hörerinnen und Hörer effektiv dabei, das Selbstwertgefühl sowie das Selbstvertrauen zu stärken. Der Erfolg im Leben und das wissen viele nicht, hängt stark von der jeweiligen Selbstdisziplin ab. Es gibt allerdings gute Nachrichten für alle, die selbstbewusster und dadurch schlussendlich erfolgreicher sein möchten: Disziplin kann erlernt werden.

Dr Sabrina Cohen-Hatton has been a firefighter for 18 years. She decides which of her colleagues rush into a burning building and how they confront the blaze. She makes the call to evacuate if she believes the options have been exhausted or that the situation has escalated beyond hope. This is her astonishing account of a profession defined by the most difficult decisions imaginable.

The Fearless Organization offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent, but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule, or intimidate.

The way we work is broken. It takes forever to get anything done. Meetings and emails are incessant. Bureaucracy stifles talent and creativity. After decades of management theory and multiple waves of technological and societal change, is this really the best we can do? Aaron Dignan teaches companies how to eliminate red tape, tap in to collective intelligence and rethink long-held traditions that no longer make sense. In Brave New Work, he shows you how to revolutionize the way your company works forever.

Der Entscheidungsforscher Philip Meissner weiß: Entscheiden kann man lernen. Wenn man es mit Methode angeht, funktioniert es leicht und schnell - gerade bei Entscheidungen von großer Tragweite. In seinem Hörbuch bringt er die Strategien auf den Punkt, die souveränes, nachhaltiges und selbstbewusstes Handeln möglich machen. Egal wie groß die Konsequenzen: Dieses Hörbuch befördert Sie raus aus der Endlosschleife des Abwägens zwischen Für und Wider! In sieben Schritten treffen Sie ab sofort die beste Entscheidung!

Gender equality is a moral and a business imperative. But unconscious bias holds us back, and de-biasing people’s minds has proven to be difficult and expensive. Diversity training programs have had limited success, and individual effort alone often invites backlash. Behavioral design offers a new solution. By de-biasing organizations instead of individuals, we can make smart changes that have big impacts.

Over the last couple of decades, complexity across work, life and technology has increased. While the emergence of new technologies has simplified life in many ways, it has brought work and life closer together as never before. This leads to surprising outcomes in the way we perceive complex scenarios which impacts our judgments and risk-taking. Now technologist, project manager, and entrepreneur Taz Lake draws on more than 20 years of experience to explore this concept through stories, examples, and industry research.

Now, based on years of academic research, The Formula finally unveils the ground-breaking discoveries of their pioneering study, not only highlighting the scientific and mathematic principles that underpin success, but also revolutionizing our understanding of: Why performance is necessary but not adequate. Why "experts" are often wrong How to assemble a creative team primed for success. How to most effectively engage our networks.

Si como afirma Jorge Valdano el fútbol es un laboratorio de la vida, la figura del entrenador resulta ideal como punto de partida para comprender las verdaderas claves de la dirección de equipos y de la gestión de personas. Partiendo de esta premisa, Patricia Ramírez explica en Así lideras, así compites las herramientas que le permitirán mejorar sus capacidades cuando se ponga al frente de un grupo de personas, sean estas un departamento de una empresa, un equipo deportivo, los estudiantes de una clase o su propia familia.

We've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and can quite literally make people think blue is green. In the name of comity, we embrace stupidity. We can make better decisions by embracing dissent. Dissent forces us to question the status quo, consider more information, and engage in creative decision-making.

Mindfulness at Work Essentials for Dummies explores the many benefits of utilizing mindfulness techniques in the workplace, offering managers, HR professionals, and business people of all levels guidance on how mindfulness can help with the development of core business skills. You'll discover the key concepts of mindfulness and quickly grasp how its implementation in the workplace is a win-win for you, your team, and your organization as a whole.

While working in a particularly toxic environment, Karlyn Borysenko came to this liberating realization: She couldn't control other people, but she could control herself, her perspective, and her actions. Now an organizational psychologist, consultant, and executive coach, Borysenko tells us how to bridge the gap between where we are now and what will bring us the most professional success and happiness. We must achieve self-mastery - by accepting responsibility for our actions, understanding our innate work style, and discerning when and how to push outside our comfort zone.

Over the last four decades, debt, bankruptcy, and home foreclosures have risen to epidemic levels, and the personal savings rate has sunk dangerously low. Why, in the richest nation on Earth, can't Americans hold on to their money? First published in 2008, Stuart Vyse's Going Broke described the epidemic of personal debt that existed in the years leading up to the Great Recession and anticipated the home mortgage crisis that started it. Ten years later, this fully updated new edition tackles the post-recession era of economic recovery.