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Are the narcissists in your life making you miserable? Are you worn out by their constant demands for attention, their absolute conviction they are right (even when they’re clearly not), their determination to do whatever they want (regardless of the impact), and their baffling need to control everyone and everything around them? In this thought-provoking, sanity-saving audiobook, Thomas Erikson helps you understand what makes narcissists tick and, crucially, how to handle them without wearing yourself out in the process.

Reputation Rules is a landmark work bringing to light Dr. Diermeier's groundbreaking insights in this critical area. He offers the frameworks, strategies, and processes for changing your company's focus as quickly as the world is changing around you.

The Mentoring Manual is based on methods developed—and proven—in business. This highly practical book will show you how mentoring works, take you step-by-step through everything you need to know and do, and show you how both parties can get the best from the relationship. Get the most from mentoring: help your mentee, develop your skills, and make a positive difference.

In The Emotional Intelligence Advantage, leading expert Amy Jacobson shares a framework for resolving challenges in the workplace. How do you tackle tough conversations? How does your team react when a key process or system changes? And how can you overcome doubt and indecision to create a culture of alignment and trust? When it comes to modern leadership, you need to be aware of more than just the bottom line. You also need to apply emotional intelligence in how you manage people, processes, and change.

Great communication skills can make all the difference in your personal and professional life, and expert author Elizabeth Kuhnke shares with you her top tips for successful communication in any situation. Packed with advice on active listening, building rapport with people, verbal and non-verbal communication, communicating using modern technology, and lots more, Communication Skills For Dummies is a comprehensive communication resource no professional should be without!

The way we work has changed forever. Traditional leadership models are no longer effective in a world characterized by remote teams, AI-driven workplaces, and ever-shifting expectations. To thrive today, leaders must do more than manage and strategize; they must connect. In The Power of the Connected Leader, leadership and employee relations expert Amanda Zavatchan provides a powerful, actionable guide for today’s leaders, helping you build trust, empower your team, and create a thriving workplace culture where your team flourishes, regardless of where or how you work.

Based on real coaching experiences with professionals from over 30 countries, Find Your English Voice reveals why traditional language learning fails to address the deeper barriers to authentic communication—and what actually works.

Master the art of powerful communication and unlock your full potential. In today's hyper-connected world, effective communication isn't just a nice skill to have—it's the cornerstone of personal and professional success. Drawing from decades of entrepreneurial experience, John A. Brink reveals how mastering communication can transform your career, relationships, and life.

In the newly revised and updated edition of Everybody Writes, marketer and author Ann Handley improves on her Wall Street Journal bestselling book that's helped hundreds of thousands become better, more confident writers. In this brand-new edition, she delivers all the practical, how-to advice and insight you need for the process and strategy of content creation, production, and publishing.

In this empowering audiobook, you'll embark on a transformative journey towards becoming a charismatic conversationalist. Whether you're in a professional setting, social gathering, or casual encounter, this guide will equip you with the tools and techniques to speak with impact and captivate your audience. Through insightful strategies and practical exercises, you'll learn how to overcome social anxiety, banish self-doubt, and project unwavering confidence.

Every day, we face the challenge of persuading others to do what we want. But what makes people say 'yes' to our requests? Based on decades of research into the psychology of persuasion, this book reveals many remarkable insights that will help you be more persuasive both at work and at home. Co-written by the world's most quoted expert on influence, Professor Robert Cialdini, Yes! contains dozens of tips that you wouldn't want to miss out on—all of them scientifically proven to boost your powers of persuasion.

When General Stanley McChrystal took command of the Joint Special Operations Task Force in Iraq in 2003, he quickly realized that conventional military tactics were failing. The allied forces had a huge advantage in numbers, equipment and training - but none of the enemy's speed and flexibility. McChrystal and his colleagues discarded a century of conventional wisdom to create a 'team of teams' that combined extremely transparent communication with decentralised decision-making authority.

Communication is essential in a healthy organization. But all too often when we interact with people - especially those who report to us - we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person."

NLP: The Essential Handbook for Business is a straight-talking, highly practical guide to using NLP to significantly improve your results at work. Whether you want to be a better leader, manager, negotiator, salesperson, or decision-maker, you can learn proven NLP techniques that will boost your career as well as the performance of colleagues and the organization itself.

Conflict isn't something you merely avoid or suffer through. It is a wall you must pass through to get to whatever you want most from life. Whether you're facing personal battles, workplace tensions, or everyday disagreements, this book equips you with tools to shift your mindset from avoidance to empowerment. You'll learn how to communicate assertively, stay authentic, and level-headed even during confusing times.

Smalltalk–oberflächliches Geplauder oder unterschätzte Superkraft? Dieses Hörbuch zeigt Ihnen, wie Sie mit Leichtigkeit und Authentizität Gespräche führen, die verbinden–im Beruf, im Alltag und in ungewohnten Situationen.

Connecting like a PRO®: Unleash Your Superpower is a high-impact guide for professionals who want to master the art of human connection. Blending real-world business insight with behavioral psychology, Paul Bramson reveals how to identify the hidden motivators that drive people, so you can build trust faster, communicate with confidence, and influence with authenticity.

How do you get people who work in pig abattoirs to wash their hands? How does painting the walls of a canteen pink make construction workers behave more safely? And how can baby faces spray painted onto shop shutters reduce anti-social behaviour? Ripple is about how small behaviour changes can have wide-reaching effects in the real world. By applying behavioural science in your working life, you can have positive ripple effects on the world around you.

Servant Command introduces a powerful leadership framework that fuses the humility of servant leadership with the clarity and decisiveness of command. Drawing from real-world experience in field leadership and graduate studies in organizational change, Rob R. Lipski offers a fresh, actionable approach to leading teams, solving complex problems, and driving organizational transformation.

In The Super Connector’s Playbook, Lirone Glikman, a global leader in business relationships and personal branding, reveals her proven, research-backed strategies for harnessing your communication skills and personal brand as your ultimate superpower to success. With decades of experience working with Fortune 500 companies, policymakers, and top executives, Glikman developed and perfected the Human Factor Method, a step-by-step system to help you create, maintain, and leverage powerful relationships with confidence and ease.