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Um dos escritores mais influentes de todos os tempos, Dale Carnegie mostra neste livro como superar a angústia gerada pela preocupação constante—seja em relação à saúde, ao trabalho, aos relacionamentos ou ao próprio futuro.

Todos nós queremos ouvir um “sim”. Essa palavra tão pequena abre as portas para o mundo e nosso futuro. Os 21 breves capítulos deste livro descrevem atitudes testadas e comprovadas para aumentar as chances de que os outros comprem nossas ideias ou atendam nossos pedidos. Seus princípios e lições práticas podem ser usados para lidar com diversos desafios, como recuperar um relacionamento, negociar um aumento ou convencer um amigo. Apresentando ótimos conselhos, este pequeno livro traz grandes ensinamentos para quem deseja obter mais oportunidades na vida.

Professional communication has become more complex than ever as, with the rise of remote working and the increasing prominence of social media, we frequently find ourselves muted - when we can’t find the opportunities to speak up or our ideas aren’t getting the credit they deserve. In Unmuted, Heather Hansen draws upon her years of experience as a communication specialist and consultant to illustrate how you can overcome these obstacles and make your voice heard.

In today’s competitive business landscape, the art of communication is more important than ever. It’s essential to develop a deep awareness of not only what we say, but also how we deliver it, resulting in a message that is both credible and incredibly impactful. In this era of digital communication and information overload, clear messaging has never been more vital - and personal credibility has never been more valuable.

Deepen your creativity and strengthen your influence as a leader and coach. How do I, and my clients, learn from our reactive habits instead of pushing them away? Why do the same habits keep reappearing in the first place? How can my drama patterns show me the way to being the person I want to be? If you're familiar with David Emerald's teaching story, The Power of TED* (*The Empowerment Dynamic), you will recognize the main character in this audiobook: Sophia, the coach who walks with Ted and David.

Em seu trabalho definitivo sobre inteligência emocional, Daniel Goleman explica que ela é duas vezes mais importante que as demais habilidades na formação de um líder excepcional. Se você não tiver tempo para ler mais nada sobre inteligência emocional, leia estes 10 artigos escritos por especialistas no assunto. Eles foram selecionados pela Harvard Business Review entre centenas de textos publicados com o objetivo de ajudar você a aprimorar suas habilidades, melhorar os relacionamentos e garantir seu sucesso profissional.

Dynamic Leadership Made Easy was written to help entry-level workers and middle management supervise successful teams in the workplace. It starts with the premise that leadership is first and foremost a position of service, and that before people take on a leadership position, they should genuinely care about the well-being of others. If a leader genuinely cares about the well-being of their people, it resonates. A true leader inspires their teams to reach their fullest potential.

Sellers, you had asked and now we have delivered the audiobook that will put you in the driver’s seat for your next customer negotiation. Our old ways of selling won’t work any longer. The buying center is growing exponentially, and procurement tactics are being utilized across the customer organization. We must understand the true buying criteria for our opportunities and take charge of the games we know will be played.

Localizing Employee Communications is a practical guide to improving conventional practices that stand in the way of reaching employees around the world. This audiobook tells you how to navigate the biggest challenges in cross-border employee communications. Just as we do with customers, employee content should be adapted for language, culture, and local business realities so that it speaks to them directly. Instead of broadcasting one-size-fits-all campaigns, global headquarters provide back-end support to local business units, who create and deploy content for their employees.

You already have a one-of-a-kind idea inside of you that will not only spread like wildfire but will also change minds, incite action, and leave a legacy you can be proud of. You just need help excavating it, shaping it, and launching it into the world. Drawing upon more than 25 years of both research and real-world experience, the author explains a simple approach to creating not only a message that grows your business 24-seven, but a movement that’s bigger than your business and takes on a life of its own.

Ergebnisloses Gerede, sprunghafte Auseinandersetzungen, ständiges Unterbrechen, langatmige Monologe der Immergleichen - das ist Alltag in vielen Meetings. Die Kompetenten bleiben dabei oft auf der Strecke. Wer Diskussionen in Firmen, Parlamenten und in der Öffentlichkeit produktiv machen will, braucht eine Persönlichkeit, die unnachgiebig einen Fairness-Rahmen verteidigt. Auch wenn das erst mal unhöflich erscheint. Peter Modler präsentiert in seinem neuen Buch die "Kampfkunst" einer durchsetzungsstarken Gesprächsführung. Wer sie beherrscht, schärft Ideen, schont Nerven - und schützt die Demokratie.

Margie McCartney encourages you to meet people, trust strangers, and never forget the contacts and relationships you create on your way to a positive life. Through her stories, you will learn her methods for engaging others by striking up a conversation, or meeting others in unconventional ways that will benefit you both personally and professionally.

In Leading with Empathy, acclaimed strategist and business leader Dr. Gautham Pallapa presents an insightful road map to leading people through adversity and empowering humans in the workplace, the home, and society. Through this book, the distinguished author examines the impact of recent world-shaking events and how they have impacted us as a species and as individuals. He explores how empathy can help alleviate some of the more harmful effects of hardship and offers key actions that empathic leaders can take to inspire their followers.

Conversations are broken. And while effective dialogue is supposed to lead to greater fulfilment in our personal and professional lives, all the scientific evidence points towards us sharing fewer interactions than previous generations. From ever decreasing face-to-face meetings to echo chambers online, we no longer have the necessary tools to talk to each other. Nihal Arthanayake is bucking this trend. Part how-to and part manifesto, Let's Talk is Nihal's accessible, anecdotal and invigorating toolkit to having better conversations with anyone, any time.

Unser Alltag ist geprägt von Kommunikation. Ohne den Austausch mit anderen Menschen wären der wirtschaftliche, kulturelle und technologische Fortschritt nicht denkbar. Doch leider verläuft die Kommunikation nicht immer optimal und gerade Gespräche können uns oft enttäuscht zurücklassen. Dies führt gerade im Arbeitsalltag zu mehr Stress und kann nicht zuletzt auch Ihre Gesundheit in Mitleidenschaft ziehen.

If you're like most people, your formula for career success is to be an expert and work hard. It's a great strategy when starting your career, but are you as influential as you would like to be? If the answer is no, then it might be time to change your strategy. Hard Work Is Not Enough reveals the essential soft skills required to be more believable at work. It's the skills your manager wishes you had but doesn't have the guts to tell you to your face.

Jean Oelwang, president of Virgin Unite, has interviewed over 60 business and life partnerships - including Desmond and Leah Tutu, and Ben and Jerry - revealing how to nurture relationships with depth and purpose. These kinds of deep connections have a profound ripple effect on everything we do, supporting us to achieve more, withstand anything and amplify impact. In this audiobook, she unpicks the values that connect great partners, the daily rituals that they use to stay in sync and the habits that allow them to disagree respectfully and productively.

If you find yourself struggling to get that desired promotion, people often don't understand you, and neither you understand them. There are good chances that you could improve your communication skills. This audiobook will guide you through the main and most valuable concepts about communication! Listening, body language, expressing yourself, hearing and delivering the right message, and much more.

Molti clienti mi hanno chiesto di realizzare un corso rapido e intuitivo per coloro che vogliono avere una panoramica chiara e esaustiva sulle azioni chiave da mettere in pratica per migliorare la loro presenza online.

As our ability to pay attention in a world of distractions vanishes, it's no wonder that our ability to be heard and understood - to convey our messages - is also threatened. Whether working with our teams and customers or communicating with our families and friends, it is increasingly difficult to break through the digital devices that get in the way of communication.