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Coach your clients to sky-high success by using the power of motivational interviewing, plus a bonus offer included.

Created by leadership communication experts David Pullan and Sarah Jane McKechnie from The Story Spotters, this practical guide combines the science and art of story to help you influence the change you need to see. It’s a proven framework that makes ideas sustainable, adaptable, and unforgettable.

A C-Suite Executive’s Guide to Leading High-Performance Teams & Resolving Workplace Conflict! Are you a leader struggling with difficult team dynamics, unproductive employees, or workplace conflict? Do you want to enhance collaboration, build trust, and hold your team accountable—without micromanaging? What You’ll Gain from This Book: How to Handle Difficult Personalities – Learn to manage manipulators, passive-aggressors, narcissists, and workplace bullies with confidence. Conflict Resolution & Mediation Tactics – Turn workplace tension into opportunities for team growth and innovation.

In this era of information overload and real-time communication where anyone can publish and broadcast to millions of people with the click of a button, there is no shortage of people talking about the need to get their message across, or having a "narrative." But for business, marketing, and political campaigns, there is no definitive how-to on crafting a compelling narrative that achieves lasting results. On Message solves that problem, illustrating how effective communicators understand the power of narrative, emotion, and simple messaging.

Reaction to the first edition, published in 1992, showed that researchers and practitioners alike found it a useful tool. They appreciated its emphasis on providing a practical reference for decision-making that built upon credible, research-based information. The twenty-first century has brought with it rapid changes and increasingly complex challenges. This third edition in large part responds to the complexity witnessed daily in the authors' work with community, nonprofit, and government organizations.

Effective Business Communication For Dummies gives you the tools you need to communicate better, both in and outside of the office. You want to build strong relationships, and you'll need strong communication skills to do it. This book demystifies active listening, assertive speaking, conflict resolution, virtual team leadership, and all the other things you'll need to know to get your point across. Thanks to the classic, friendly Dummies style, it's easy to make an impression in emails, presentations, virtual events, and in person.

Contrôler votre environnement - Utilisez l'art de la manipulation à votre avantage et devenez confiant et performant ! Voudriez-vous influencer les autres intelligemment pour imposer votre volonté ? Aimeriez-vous être capable de lire les gens comme des livres et de contrôler leurs pensées ? Souhaitez-vous ne plus jamais être victime de manipulation externe ? Alors vous venez de trouver le livre qu'il vous faut !

Are you tired of feeling misunderstood? Of seeing things coming but not being believed? Of being told you care too much? If you answered “yes,” you're not alone. In a world that elevates loud voices and three word chants, it can feel like your deep empathy and perception hold you back. But what if these qualities are your greatest strengths—and what if AI can help you harness them to bring your dreams to life?

"Network Like a Pro" is a comprehensive guide designed to empower job seekers with the essential skills and strategies for effective networking. This book covers everything from developing a networking mindset and building meaningful connections to leveraging your network for job opportunities and measuring your success. Learn how to network strategically, expand your reach, and unlock career potential.

Bestselling author and transformational speaker Ryan Leak shares research-based strategies for working with even the most challenging people to create more collaborative and productive teams.

From mastering leadership and communication to balancing independence with collaboration, The Wolf’s Edge offers a fresh perspective on thriving in both work and life. Each chapter draws powerful lessons from the natural world, showing you how to lead with confidence, navigate change with resilience, and build lasting relationships through trust and clear communication. Whether you’re a business leader, entrepreneur, or anyone striving for a more harmonious life, this book equips you with the tools to rise above challenges and harness your inner strength.

Communication is the cornerstone of success in the workplace, influencing how we connect, collaborate, and resolve conflicts. "The Art of office talk" guides listeners through essential skills to thrive professionally. This book delves into the art of balancing personal disclosure, managing defensiveness, handling rejection with grace, and building emotional acumen. Each chapter offers practical strategies and insights to help listeners cultivate self-awareness, empathy, and effective communication.

Best-seller du New York Times ! Par l'auteur du best-seller Le pouvoir des habitudes ! La communication est une compétence clé du succès. Que ce soit au travail, en famille ou en société, savoir s'exprimer avec clarté, comprendre les autres et influencer positivement peut tout changer. Les meilleurs leaders, négociateurs et créateurs de liens possèdent un secret : ils maîtrisent l'art de la supercommunication.

“It’s not what you know, but who you know.” “Show me your friends, and I’ll show you who you are.” “Your network is your net worth.” What do these statements have in common, and what do they mean to you? They highlight a fundamental truth: our identity is shaped by the relationships we build throughout our lives. They also emphasize the power and necessity of strong connections. The importance of relationships is major weather personal or professional and in this book we take a dive in how you can learn the skills of being popular.

True connection can often feel elusive, but beneath the surface lies the potential for transformation. Uncover actionable strategies that will empower you to articulate your thoughts clearly, create genuine connections, and navigate challenging conversations through effective communication. Communicate and Connect equips you with tools that will cultivate and strengthen your relationships with everyone around you. Learn techniques to communicate confidently and authentically.

Organizations have more data at their fingertips than ever, and their ability to put that data to productive use should be a key source of sustainable competitive advantage. Yet, business leaders looking to tap into a steady and manageable stream of "actionable insights" often, instead, get blasted with a deluge of dashboards, chart-filled slide decks, and opaque machine learning jargon that leaves them asking, "So what?" Analytics the Right Way is a guide for these leaders.

AVEC CE LIVRE AUDIO et ses nombreux exemples " en situation ", vous saurez quoi répondre en toutes circonstances.

Nella vita professionale, ci si trova costantemente di fronte a situazioni che presentano sfide o addirittura si trasformano in problemi seri. I team finiscono spesso per avere lunghe discussioni che alla fine non riescono a produrre una soluzione veramente soddisfacente. Per poter affrontare le difficoltà in modo efficiente, è quindi molto importante padroneggiare le capacità di dialogo adeguate. Si può ottenere molto con la giusta tecnica di interrogazione. In questo libro, imparerà quando e come utilizzare quali domande e quali vantaggi presentano le singole domande.

While no single conversation is guaranteed to change the trajectory of a career, a company, a relationship, or a life, any single conversation can. In this revised edition of Fierce Conversations—the bestselling classic guide to getting your message across and getting what you want—master teacher and leader Susan Scott gives you the tools to transform the con­versations central to your success, and teaches you how to fiercely and honestly cut through the noise and clutter.

100% scientific and proven ways to make friends quickly, turn enemies into friends, gain trust, and be flat-out likable. Some of the most interesting, shocking, and counterintuitive scientific conclusions to simply make people want to be around you. In Elements of Likability, internationally bestselling author Patrick King has broken down over 25 studies about social confidence, charisma, and attraction into bite-sized pieces of advice that anyone can use, instantly.