検索キーワード： ナレーター "Karen Cass" ビジネス・キャリア

Survey after survey confirms how the success of businesses has become increasingly dependent on the ability and skills of their staff. And because talented workers are in short supply the hunt for people of unusual ability will continue in earnest. Hiring such people is the relatively easy part; keeping them engaged so that they don't move on and getting the best out of them while they are with you is what really matters.

You''ve probably noticed that it's not the smartest people that are the most successful or the most fulfilled in life; being clever, talented, or skilled is not enough. It's your ability to manage your feelings, other people, and your interactions with them that makes the difference. We're all born with this ability - emotional intelligence is a skill, and we all have the capacity to develop this skill. This book will show you how.

Marketing for Growth is a guide to how the marketing function within a business can and should become its most important driver of growth. Marketers play a crucial role in generating revenue and they can play an equally important role in how revenues translate into profit. Growth is also about becoming a better business by being smarter or more efficient, and growing in a sustainable way. This involves developing and improving products, processes and standard of service.

Aimed at HR practitioners and managers, Employee Engagement offers a complete, practical resource for understanding, measuring and building engagement. Grounded in engagement theory and an understanding of psychology combined with practical tools, techniques and diagnostics, this book will help you assess and drive engagement in your organization. Case studies include British Gas, Capital One, Asda, Ministry of Justice, Mace and RSA.

An engaging and practical guided tour of the simple and nature-inspired ways that Finns stay happy and healthy - including the powerful concept of sisu, or everyday courage. Sisu - a kind of everyday courage - is the Finnish approach to well-being that is turning lives around. In this beautiful book - part memoir, part guide - Katja shows how to embrace the daily practices that make Finns among the happiest people in the world.

In our attempts to overachieve, many people find themselves frustrated because they cannot relish in their own successes. Though these professionals may reach their goals of job titles and financial stability, they often sacrifice their personal and family lives and discover deep dissatisfaction. In Change One Thing, self-help author Sue Hadfield outlines the necessary steps to address the disillusionment that has become a common problem in our work-driven society.

There’s a world of difference between making a living and having a life. Balancing the demands you face every day can feel like being trapped in a frustrating maze, but there is a way out: you can take control and live the life you want to live - and love your work at the same time.Live Life, Love Work, from bestselling NLP expert and coach Kate Burton, is full of ideas for reviewing your priorities and re-charging your energy levels.

How to Have a Happy Hustle shares the secrets of innovation experts and startup founders to help you make your ideas happen. If you’re looking for fulfillment outside the day job, have an idea but don’t know where to start, or are held back by a lack of confidence, experience, time, or money, Bec Evans will help you get off the starting blocks with this complete guide to making your ideas happen.

Virtual working - also known as remote working, telecommuting, flexible working, or homeworking - is an important and growing trend in the global employment landscape. Its popularity has increased due to globalization and outsourcing. However, unlocking the benefits of virtual work depends largely on the organizational culture, management, and leadership to support it. Virtual Leadership identifies the challenges of virtual work and explains how to develop the facilitative leadership mindset to effectively manage people remotely.

Customer loyalty is essential to the long term financial success of your business, but with more choice then ever before, customers today have high expectations of the products and services they use. To continue to meet - and even to exceed - these high expectations, you need a top notch customer services system in place, and Customer Care Excellence will enable you to achieve just that.

In 2018, 66.3 million pairs of shoes were manufactured across the world every single day. They have never been cheaper to buy, and we have never been more convinced that we need to buy them. Yet their cost to the planet has never been greater. In this urgent, passionately argued book, Tansy E. Hoskins opens our eyes to the dark origins of the shoes on our feet.

In her pioneering audiobook, now fully updated to mark its 40th anniversary, Dickson draws on her long experience of in-person training to give all women the tools we need to assert what we feel and want, manage difficult conversations, avoid being sidetracked by culturally learned behaviours, say ‘No’ and find self-acceptance.

This book is a transformational guide to finding the care, courage and audacity to bring your full self to your work and life. In this powerful new vision, Alina Addison - a pioneering corporate leader, Emotional Intelligence expert coach, and mother to a son on the autism spectrum - combines personal experience with deep research to present the eight fundamental principles of audacious leadership.