Join Darrin as he engages in a captivating conversation with Jamie Lomax, a renowned knitting pattern designer and author, and Heidi Kaisand from Hen and Chick Studio. Jamie introduces her company, Pacific Knit Co, and her innovative modular knitting patterns as well as her new book, 'The Doodle Knit Directory.' She shares her journey from corporate life to becoming a full-time designer. Heidi discusses the significance of attending H&H Americas, customer engagement practices, and offers a sneak peek at her upcoming class on customer relations. Discover the latest trends in knitting and quilt shop ownership, and learn valuable tips on growing your craft business.00:00 Introduction and Guest Speaker Jamie Lomax00:37 Jamie Lomax's Background and Business01:20 The Doodle Knit Directory and Modular Knitting04:44 Inspiration Behind Jamie's Work07:23 Jamie Lomax at H&H Americas09:10 Introduction and Guest Speaker Heidi09:33 Heidi's Background and Business10:18 Importance of Networking and Education at H&H11:48 Heidi's Class on Customer Engagement14:30 Current Retail Climate and Strategies17:38 Conclusion and Final Thoughts

Join Darrin for an insightful conversation with Heidi Kaisand from Hen & Chick Studio, a quilt shop and retreat center in Conrad, Iowa. Heidi shares her experiences and the importance of attending the h+h Americas show for networking and education. Discover her philosophy on customer engagement, the evolving retail landscape, and the value of continuous learning. Heidi also discusses her upcoming class on customer engagement and shares practical tips for shop owners. Don't miss out on this opportunity to gain valuable insights for your retail business.00:00 Introduction and Welcome00:20 Heidi's Background and Business01:17 Importance of Networking and Education at H&H02:48 Heidi's Upcoming Class on Customer Engagement05:30 Current Retail Climate and Challenges09:06 Opportunities at H&H and Final Thoughts

Join us for an insightful discussion with Sheena Burt from Color Story Studios as she shares her expertise on transforming independent retailers into must-visit destinations. Sheena talks about her journey, the importance of curation in modern retail, and offers practical advice for creating captivating store displays. Learn about her two upcoming classes at H&H Americas: 'One Table Four Ways' and 'The Art of Retail,' where she will provide hands-on guidance to retailers looking to inspire and engage their customers. Don't miss this chance to elevate your retail experience!00:00 Introduction and Guest Welcome00:25 Team Dynamics and Growth01:28 Challenges and Innovations in Event Planning03:12 Retail Experience and Community Building06:43 Visual Merchandising Insights12:33 Upcoming Classes and Workshops23:10 Closing Remarks and Encouragement