"Everything that you do deliberately to have a really strong hiring process is not only going to feed to your candidate pipeline, but it's going to make sure that you don't have to do this as often."

There can be a lot of excitment when job hunting. Unfortunately, for some people the initial optimism can turn sour when it ends with silence from the employer. This recently happened with Katie's teenage son. After an interview he was told they would follow up with his training date. Several weeks later there has been no communication.

So, why does this happen? From my experience, it's often due to disorganization in communication. With the variety of platforms we now use such as emails, texts, social media, staying on top of messages has become increasingly difficult. The core issue here is the lack of organized and disciplined communication structures within companies.

More importantly, I emphasized that maintaining strong follow-through practices can give employers a significant competitive advantage. When businesses stay organized and keep their word, they attract talent and build a positive reputation. On the flip side, failing to follow up leads to a ripple effect of distrust. Not just from the job seeker but also from their network, as Katie pointed out.

For companies, it's about getting back to basics. During every touchpoint, outline the next steps and stick to those timelines. In my experience, when you follow up, whether it’s good news or bad news, it shows respect for the candidate's time. It's also appropriate to give them feedback if requested. These simple acts can make a world of difference in how your organization is perceived.

For job seekers in situations like Katie’s son, remember: it's not you, it’s them. Keep showing up, being diligent, and following up; you’ll find a place that values your effort.

Turn experiences like this into lessons and improve how we communicate, respect, and value time in professional settings. Feel free to reach out if you need guidance on navigating the recruiting maze.

Noteable Moments

00:56 Communication Overload Causes Disorganization

05:47 Transparency in Recruitment Process

07:39 Effective Interview Follow-Up Strategy

10:41 Letting Go of Unreciprocated Efforts

15:11 Positive Reputation Boosts Job Referrals

18:29 Reduce Turnover Through Strong Hiring

20:33 Listener Appreciation and Feedback Invitation

Connect with Tim and his team:

Website: https://bestculturesolutions.ca/

LinkedIn: Best Culture Solutions, Inc

Instagram: @best.culture.solutions

Email: tim@bestculturesolutions.ca

"Of all the things that we do to help people, two that we are most passionate about are helping organizations with hiring people right then training and onboarding them right."

Onboarding is crucial, yet so many organizations overlook its importance. Have you ever been thrown into a new job with more questions than answers? In my conversation with Katie, we talk about onboarding disasters that can derail a new employee’s confidence from day one. Read my blog for more about avoiding onboarding mistakes.

Notable Moments

01:37 Onboarding transcends paperwork; crucial for employee retention.

05:23 Binder alone isn't effective; real-life experience needed.

08:01 Teach them then allow independence to build confidence and growth.

12:09 Poor onboarding can cause confusion and turnover.

14:03 Reach out and share onboarding experiences with Tim.

Connect with Tim and his team:

Website: https://bestculturesolutions.ca/

LinkedIn: Best Culture Solutions, Inc

Instagram: @best.culture.solutions

Email: tim@bestculturesolutions.ca

"Companies that provided a good onboarding experience had 82% improved retention."

Great onboarding isn’t about one-off actions. It’s a series of well thought out steps that make new employees feel welcome, engaged, and ready to contribute. Read the blog for more from this episode.

Noteable Moments

04:12 Good onboarding boosts employee retention.

09:12 Clarify purpose and values by aligning them with daily behaviors.

13:28 Offer guidance on company norms as well as job expectations.

16:32 Ongoing check-ins empower and integrate new hires.

21:08 Irregular hiring processes cause confusion and turnover.

24:52 Overwhelm with information, but make sure to follow up later.

26:39 Reflect on feedback for opportunities to improve onboarding.

Connect with Tim and his team:

Website: https://bestculturesolutions.ca/

LinkedIn: Best Culture Solutions, Inc

Instagram: @best.culture.solutions

Email: tim@bestculturesolutions.ca