エピソード

  • When Someone is Venting At You

    When Someone is Venting At You
    2024/12/16
    What do you do when someone goes off at you in the workplace? Lainy tells you how to calm things down. The first step is to let them rant - they will eventually run out of steam Only then can you try and remedy the situation. Phil worries that the first words he says post-rant might just make the situation worse.

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    5 分
  • You've trained them, they still make mistakes

    You've trained them, they still make mistakes
    2024/12/09
    You trained them. They still don't get it. Whose fault is that? Yours, says Lainy. It's to do with the way your are saying things, and the method they are using, It's all about figure out how your audience will understand the information. The first point, is making sure its relevant.

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    4 分
  • Why Misunderstandings Happen

    Why Misunderstandings Happen
    2024/12/02
    Do you ever find things at work don't go as planned, and you point the finger at others? Have you ever stopped to think that maybe things don't happen as planned because hyou haven't clearly communicated what's expected? It all gets down to what we say, what we hear and the assumptions we make.

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    4 分
  • Keeping secrets

    Keeping secrets
    2024/11/25
    Are you one of those people who can't keep a secret? People often let slip information in the workplace that's not supposed to be public knowledge. Sometimes its an accident, other times it's an ego thing. Lainy says you need to learn from your mistakes and realise the consequences of what you say.

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    5 分
  • Delegration is Tricky

    Delegration is Tricky
    2024/11/18
    A lot of people are not very good at delegating work. Lainy Russell says you need to learn how to ask, how to monitor and how to provide feedback. If it's going wrong you only have yourself to blame.

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    5 分
  • Do skilled people or more confident people get the breaks?

    Do skilled people or more confident people get the breaks?
    2024/11/11
    We've all seen it. Confident people seem to get further ahead in life. Phil asks Lainy Russell if there's research to back up this assertion? And if that is the case, and you are a more timid creature. how do you get ahead at work?

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    5 分
  • How do I overcome my feeling of being under pressure?

    How do I overcome my feeling of being under pressure?
    2024/11/04
    We all feel pressure some od the time. Some of us feel it a lot of the time. If you carry that weight around with you it makes a heavy workload seem insurmountable. So, how do you lift the weight and get the job done? Lainy shares a secret,

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    6 分
  • What is imposter syndrome anyway?

    What is imposter syndrome anyway?
    2024/10/28
    Lainy Russell says 80 percent of people will experience Imposter Syndrome at some point in their life. Phil asks whether it can be a good thing. Maybe it;’s a sign that you are pushing yourself a little further, which will help you develop your skills, rather than staying in the safe zone. This week Lainy looks at the science behind imposter Syndrome and how to n negotiate with that inner voice that is casting self-doubt.

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    6 分