Curiosity is a beagle running through the forest with its nose to the ground.

Curiosity is the cure for boredom. There is no cure for curiosity.

Curious, I asked, “How did the Kardashians become famous?” I wish I hadn’t.

“Through different ventures, several members of the family have assets of over $1 billion. Kim Kardashian became a celebrity in 2007, after selling a pornographic film featuring ex-boyfriend, singer Ray J, which enabled the family to rise to stardom.” – Google

The reason I asked Google, “How did the Kardashians become famous?” is because I was talking with a client last week when I said, “Vulnerability – letting people see you ‘real’ – is the only currency that can purchase real trust.” Then I spontaneously added, “You have to choose between being vulnerable or going full Kardashian.”

I thought I had invented a new phrase, but as it turns out, “going full Kardashian” was already a thing.

Google has its own definition of what it means to “go full Kardashian,” and Indy posted that list in the rabbit hole for you.

But this is my list:

1. If you believe, “Whoever dies with the most toys, wins,” you are in danger of going full Kardashian.

People are more important than possessions.

1. If you believe that looking good is more important than doing good, you are in danger of going full Kardashian.

Beauty, fame, and wealth are outside your skin. Kindness, generosity, and joy are within.

1. If you believe it’s okay to do things that are unethical, immoral, and destructive as long as you are doing nothing illegal, you are in danger of going full Kardashian.

A society grows great when old people plant trees under whose shade they will never sit.

I try to surround myself with tree planters. Jeremy Grigg is one of them.

In our weekly Friday gathering of like-minded men, Jeremy said,

“When a business is evaluating whether or not they can trust you, the attributes they are measuring are, 1. Ability, 2. Integrity, and 3. Benevolence. These are their unspoken questions: ‘Are you good at your job?’ ‘Will you tell me the truth?’ ‘Are you truly trying to help me?’ Most of us focus on ability to the exclusion of integrity and benevolence. After all, when you are petitioning to win work, you want to make sure that the person who can do it for you is actually competent at their job. But in the longer term, honoring your promises, which is integrity and most importantly, giving a damn about the success of what they’re trying to achieve is what really determines whether you are the sort of long-term partner that they’re looking for.”

Jeremy is an international consultant to multibillion-dollar IT services companies.

Natalie Doyle Oldfield studies the drivers of customer loyalty and business growth. She says that half of all customers are willing to pay more for the same product or service if the seller has earned their trust. According to Natalie, “Trust is the critical value that top companies rely on to secure their market dominance and drive their growth.”

I know for a fact that what Natalie is saying is true.

I’ve been helping people do it for more than 40 years.

Roy H....

Last week’s Monday Morning Memo included a photograph of a diamond pendant and the promise of a $1,000 cash prize to whoever could use AI to write the 60-second radio ad that would sell the largest number of that pendant for Valentine’s Day.

I was given that photo by a jewelry client. In a moment we will look at the 60-second radio ad I wrote for the client before I issued the AI prompter challenge. But first, here are 10 things I have learned from the advertising results (and lack of results) I have seen during my 40 years as an ad writer.

1. The most effective ads don’t sound like ads.
2. Most jewelry ads are filled with cliches and schmaltz.
3. The Large Language Models used by AI are educated by the most often used phrases.
4. This is why jewelry ads written by AI are filled with cliches and schmaltz.
5. Most of the ads written by AI are better than what the average citizen would write.
6. The average citizen has not received specific data about the results delivered by each of the thousands of ads they have written during the past 40 years.
7. My challenge to AI prompters included a photograph of the pendant, but none of the ads written by AI were specific to that pendant.
8. Specifics are more persuasive than generalities.
9. The non-specific ads written by AI sold only the idea of a diamond pendant; an idea that can be fulfilled by any diamond pendant sold by any jewelry store, anywhere.
10. Advertisers who use these “generalized” ads are not advertising for their store alone, but for all their competitors as well.

Q: Would the AI radio ads “work”?

A: If what you mean is, “Would they generate a result?” Then yes, but that result would not be the highest and best use of your ad dollars. Not by a long shot.

AI is great at a lot of things, but effective ad writing is not among them.

Radio cannot reveal visual images except in the imagination. That’s what makes radio the perfect medium to deliver this ad. It is the radio ad I wrote to sell that specific pendant:

JACOB: David, have you seen it?

DAVID: Oh yes! I’ve seen it.

JACOB: What did it say to you?

DAVID: There is only one thing it CAN say.

JACOB: Sometimes an artist will say something incredibly specific without using any words at all.

DAVID: We’ve all heard music that can tell a story without words.

JACOB: And we’ve all seen paintings that can tell a story without words.

DAVID: But this time a jewelry designer did it.

JACOB: The moment you see it, you know what it is saying.

DAVID: I understood the message immediately.

JACOB: [slowly] “The long and the short of it is we’re in this together.”

DAVID: “The long and the short of it is we’re in this together.”

JACOB: It has wit, and whimsy, and humor, and warmth

DAVID: and commitment.

JACOB: It made me smile when I saw it.

DAVID: Me, too.

MONICA: [SFX cell phone ring] Hello.

SARAH: Did they see it?

MONICA: Oh yes, they saw...

The General Social Survey has been conducted every second year since 1972 and the most recent one contained both good and bad news about us.

GOOD NEWS: Our bonds with our families and friends are as strong as ever.

BAD NEWS: The bridges we once extended to strangers have collapsed.

Jesus talks about a socially unacceptable “Samaritan” man who sacrificed his time, energy, and money to help an unconscious stranger who had been robbed and left to die at the side of the road. According to Jesus, two different religious people had already seen the wounded man, but crossed over to the other side of the road so they could pretend they hadn’t seen him.

They saw a stranger in need and felt nothing.

Empathy – feeling the pain of others – is the price we pay for being fully human.

The internet promised to bring us closer together through instantaneous, worldwide, one-on-one communication.

But then came the algorithms, those digital sheepdogs that segregate us into echo chambers where every voice we hear sounds exactly like our own.

The easiest way to build an online audience – or a church – is to criticize and demonize “them,” the people who are “not like you… not like us.” Algorithms will help you do this. All you have to do is craft a message that says, “All the world’s problems are caused by ‘them,’ and it is up to ‘us’ to save the future, and America, and the world, from ‘them.'”

You don’t build bridges to people that you believe are “getting what they deserve.”

Generosity and Inclusion are the tools of peacemakers.

“Blessed are the peacemakers, for they will be called children of God.” – Jesus

David Brooks recently posted a YouTube video that will make you feel wonderful and give you hope.

I hope you will invest the time to watch it. In fact, I challenge you to watch the first 3 minutes. The odds are extremely high that you will happily choose to watch the remaining 18 minutes.

That YouTube video is titled “David Brooks: Making People Feel Seen: How to Do It Right.”

I’m betting it will be your favorite 21 minutes of the week.

It will also be a signal to the algorithm that you are headed in a new direction.

Merry Christmas.

– Roy H. Williams

“If people looked at the stars each night, they’d live a lot differently. When you look into infinity, you realize that there are more important things than what people do all day.” – Bill Watterson, Calvin and Hobbes