Ep 611 features Emma, a 911 professional with Henderson County Sheriff's Office out of NC.

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Episode topics –

• Emma’s deep-rooted family history in law enforcement and public safety

• Honest reflections on the challenges and unique support of being raised in a first responder household

• Transitioning from a paramedic dream to a career in dispatch due to unexpected health issues

• Navigating the hiring, orientation, and training process at the Henderson County Sheriff’s Office

• Advice for newcomers and personal takeaways after ten months behind the headset

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 610 features Ginny, a 911 professional with Henderson County Sheriff's Office out of NC.

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Episode topics –

• How Ginny was inspired from a young age to serve her community and what led her to a career in dispatch.

• The intense learning curve and initial shocks of her early days on the job.

• The importance of empathy, intuition, and the “human connection” in crisis situations.

• Changes in training culture, mental health support, and why peer support matters more than ever.

• Ginny’s best advice for new dispatchers and her reflections on what she wishes she’d known at the start.

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 608 features Emily, a 911 supervisor with Henderson County Sheriff's Office out of NC.

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Episode topics –

• Emily’s unique work schedule and the infamous Dupont shift explained

• Her journey from retail to public safety and what drew her to dispatch

• The importance of support systems both at home and in the workplace

• Memorable and bizarre calls—from pet monkeys and smart criminals to life-and-death emergencies

• How dispatch changes you, coping mechanisms, and advice for newcomers in the field

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 607 features Michelle, a 911 professional with Henderson County Sheriff's Office out of NC.

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INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

• How Michelle stumbled into dispatch work during college and why it stuck with her

• The impact of working high-stress 911 calls and handling traumatic incidents

• Balancing personal wellness with the demands of public safety and learning to set boundaries

• The evolution of peer support and mental health resources for dispatchers over the years

• What Michelle wishes she could tell her younger self about identity, self-worth, and life outside the headset

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 606 features Desiree, a 911 professional with Henderson County Sheriff's Office out of NC.

Episode topics –

• Desiree’s journey from curious high school grad to experienced 911 dispatcher

• The intimidating and unique environment of a dispatch center

• Handling tough calls, including life-or-death moments and emotional aftermath

• How public safety work changes you as a person—both toughening and teaching compassion

• Desiree’s advice to her younger self about resilience and standing strong in the face of adversity

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 605 features Shanna, a 911 shift supervisor and CTO with Henderson County Sheriff's Office out of NC.

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Episode topics –

• What it’s really like starting out as a 911 dispatcher and walking into dispatch for the first time

• The unique skills and "dispatcher ear" needed to juggle intense calls and multitasking

• Emotional impact and coping with difficult calls, especially those involving children

• The importance of peer support and teamwork within dispatch centers

• Advice for new dispatchers and Shanna’s inspiration for becoming a Certified Training Officer

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 604 features Emily, a 911 dispatcher and CTO with Henderson County Sheriff's Office out of NC.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Emily's journey from a business management job during COVID to becoming a 911 dispatcher

• The challenges and surprises of training and taking her first emergency calls

• High-intensity moments, including chases and memorable calls that stick with her

• The emotional toll—and fulfillment—of working in emergency communications

• Advice Emily would give to her past self and why she can’t imagine doing anything else

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.