In this emotionally eye-opening episode of The Social Lens, host Beatrice Goodwin unpacks the powerful, often invisible reality of emotional labor — the hidden work behind smiles, service, care, and connection. From 1960s flight attendants to today’s gig workers, musicians, influencers, and even sex workers, emotional labor is the silent engine behind modern relationships and the workplace economy.

We dive deep into surface acting, deep acting, and the emotional toll behind everyday interactions. This is not just a short podcast — it’s an AI-powered podcast from Skoob Podcast that reframes what work really means in an age where feelings are monetized. Understand the rise of relational labor, the cost of inauthenticity, and the rise of an intimacy economy where connection is currency.

This episode blends storytelling, sociology, psychology, and modern work trends into a single compelling listen. Perfectly crafted by Skoob’s AI podcast engine, it’s a bite-sized yet deep-thinking show designed for today’s fast-paced attention economy.

Keywords: emotional labor, emotional exhaustion, surface acting, deep acting, relational work, Skoob, AI podcast, short podcast, US podcast, Skoob podcast, podcasts, workplace culture, burnout, invisible work, mental health, authenticity, modern economy

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Timestamps:

(0:00) The Hidden Work of Hearts: An Emotional Labor Podcast Script

(0:53) THE BIRTH OF A CONCEPT

(3:15) THE SCIENCE OF FAKE IT TILL YOU MAKE IT

(6:08) BEYOND THE WORKPLACE - MUSICIANS AND THE RELATIONAL REVOLUTION

(8:38) THE INTIMATE ECONOMY - EMOTIONAL LABOR'S CONTROVERSIAL FRONTIER

(11:26) THE HIDDEN ARCHITECTURE OF MODERN WORK

(13:22) THE FUTURE OF FEELING