Have you ever forgotten to care about yourself, and how you feel, and how your job MAKES you feel?

...no? Well, then you haven't quite fucked up like we have.

In this episode, we break down the topic everyone's talking about...burnout:

00:00:00 - Leadership is the problem

00:02:02 - Fresh perspectives at a new job

00:04:28 - Recognizing hidden burnout

00:05:40 - Global pressure and job insecurity

00:08:19 - Health insurance and overachievement

00:11:20 - Speed versus substance

00:15:28 - Losing your voice at work

00:17:19 - Leadership double standards

00:19:39 - Keep your options open

00:24:12 - Take responsibility for your happiness

00:26:52 - You’re making someone else rich

And hey, we want to hear from you! What topics do you want us to tackle next? Reach out and let us know. Remember, we’re here to share how We Fucked Up So You Don’t Have To.

Reach out to Melanie: https://www.linkedin.com/in/melanie-faye/

Reach out to Stino: https://www.linkedin.com/in/stijn-smet-%F0%9F%90%B3-330435a9/

Have you ever gotten through most of your presentation to the board before you realize your numbers were wrong?

...no? Well, then you haven't quite fucked up like we have.

In this episode, we're joined by Anika Zubair to chat knowing your numbers:

00:00:00 - The boardroom disaster

00:03:34 - Peeing yourself in front of the board

00:05:40 - What went wrong with the metrics

00:08:13 - Living in spreadsheet hell

00:10:09 - Getting help with your data

00:12:06 - Ask for help, not a miracle

00:15:01 - When the data doesn’t exist

00:18:00 - The CS leader as CSM to the team

00:23:27 - Weekly rituals that save your ass

00:26:57 - You don’t get a safety net

00:34:23 - Why CSMs should know their numbers

00:38:56 - Leading with kindness and humility

And hey, we want to hear from you! What topics do you want us to tackle next? Reach out and let us know. Remember, we’re here to share how We Fucked Up So You Don’t Have To.

Reach out to Melanie: https://www.linkedin.com/in/melanie-faye/

Reach out to Stino: https://www.linkedin.com/in/stijn-smet-%F0%9F%90%B3-330435a9/

Have you ever answered the same question over and over? When you could have taken a bit of extra time to write it down to avoid redoing your work?

...no? Well, then you haven't quite fucked up like we have.

In this episode, we discuss all things documentation:

00:00:00 - The horror of half-written SOPs

00:01:21 - Reunion in Mississauga

00:04:04 - Margarita mayhem and ketchup chips

00:06:24 - New job, new role, new challenges

00:07:58 - The cost of half-baked process sharing

00:10:26 - Documentation as onboarding lifeline

00:14:35 - How to document without losing your mind

00:19:03 - Holding your team accountable to SOPs

00:24:57 - From “I think” to “I know”: Building trust

00:29:08 - When you finally experience product value

And hey, we want to hear from you! What topics do you want us to tackle next? Reach out and let us know. Remember, we’re here to share how We Fucked Up So You Don’t Have To.

Reach out to Melanie: https://www.linkedin.com/in/melanie-faye/

Reach out to Stino: https://www.linkedin.com/in/stijn-smet-%F0%9F%90%B3-330435a9/

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