Ephie Risho is a published novelist in YA fantasy who sold a record number of books in 2024. In this publishing episode, Jason Moore and Ephie discuss authors, publishing, writing, and the industry, all from the lens of user experience. Visit Ephie’s website, theelementalists.net, to see more of his books.

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In the State of UX 2025 review at uxdesign.cc there are many bold ideas reviewing 2024 and seeing where the industry is headed. AI is being leveraged more and more, and business needs are beginning to gain more weight than UX processes. The technology sector is changing rapidly, and UX, as all the disciplines, needs to be aware and adapt. In this episode, Jason Moore and Ephie Risho bring in guest podcaster Jeremy Miller to discuss these ideas in depth.

Jeremy Miller’s mission is to give you the tools to be an effective UX designer by diving into the soft skills they won't teach you in school or a boot camp. These skills are critical to your success. You can follow Jeremy on LinkedIn and beyonduxdesign.com, where he hosts an ongoing podcast.

Jason Moore and Ephie Risho host a weekly podcast called UXPERTS, which focuses on the intersection of UX Leadership and Business Outcomes. You can learn more about the show at uxperts.info and find it on Spotify, Apple Podcasts, or Google Play.

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Innovation is at the core of what companies must do in the fast-moving world of technology. Grow or become obsolete—it’s a common story told again and again. In this episode, Ephie Risho and Jason Moore unpack and discuss an article by Rachel Kobe, Chief Design Officer at Paypal titled: Fueling Innovation: How Design Leaders Drive Product Transformation.

The first step is to start with the “Why” and ensure design thinking is core to any innovative discussions. Don’t just build things because they’re on the roadmap; question them and dig into the possibilities. Driving innovation doesn’t just happen; it requires us to think beyond execution and dig much deeper. As usual, Ephie and Jason sprinkle in their own experiences to give life to the episode.

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What’s the hardest leadership decision you’ve ever had to make in UX? How can someone transition from an individual contributor to a UX leadership role? What’s your strategy for dealing with burnout in your team? Jason Moore and Ephie Risho field these questions and more in an AMA (Ask Me Anything) issue of UXPERTS. Listen to this episode to hear more of their backstories, pearls of insight, and humorous moments as they field their favored recent questions from you, their listeners.

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Change occurs throughout our lives, yet most people have great difficulty with it. In his book Who Moved My Cheese, Spencer Johnson, M.D. provides an allegory that spells out four different types of people and how they respond to significant change. When the cheese is moved, two of the four people freeze up and try to make things go back to how they were, and two move on and deal with it quickly.

The lessons of this simple book are good for dealing with change in our personal lives and also good to keep in mind as a UX professional. Updating software and adding valuable features also move things around, and even though the intention is to improve our users’ lives, they can be furious. Users don’t like it when we “move their cheese” somewhere else and force them to learn something new. In this episode, Ephie Risho and Jason Moore unpack their experiences with change, both in their own lives and in trying to make new software releases less disruptive. As usual, the episode is sprinkled with plenty of stories, laughs, and insights.

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No matter the context, leadership involves making tough decisions and several strong characteristics. In Jocko Willink’s second edition of Leadership Strategy and Tactics Field Manual, Ephie Risho and Jason Moore explore the idea that these are not necessarily natural traits but things you can learn.

Significant themes include genuine humility, challenges with negativity and micromanagement, and how to bring out people’s best. As usual, they sprinkle in plenty of real-world examples from their own lives as UX leaders in enterprise software.

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Taking on the mantle of new leadership can feel overwhelming, and in this episode, Jason Moore and Ephie Risho dig into tangible practices that make all the difference. They discuss insecurity and imposter syndrome and how to bring out people’s best by reviewing part two of Jocko Willink’s second edition of Leadership Strategy and Tactics Field Manual.

The idea of decentralized command and building trust come up with different angles and examples to help bring the idea home that the leader can lead best by empowering others. As usual, Ephie and Jason sprinkle in plenty of real-world examples from their own lives as UX leaders in enterprise software.

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Growing in leadership does not just happen—it takes work and strategic thinking to reach your best. In this episode, Ephie Risho and Jason Moore dive further into Jocko Willink’s book, Leadership Strategy, and Tactics Field Manual, to unpack some of the ideas raised in the last episode more deeply.

How does one earn influence and respect? How do you focus on the big picture while knowing what’s happening and being engaged in the little things? How can a leader inspire greatness from others? This episode digs deeply into various topics useful for a leader in any field.

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