Matthew Connor, Founder and CEO of CyberLynx, began his programming career at 12 while working for his father’s company as a coder. His passion led him to develop his own company, which focuses on offering premium IT services — specializing in protecting growing businesses from ransomware. CyberLynx, previously known as Your IT Department, continues to provide cybersecurity and professional IT and support services for expanding companies. Matthew is on a mission to assist business leaders in increasing their profitability using cutting-edge technology.

Matthew served in the US Army for 17 years as a human intelligence officer and received his bachelor’s in business administration and management from the University of Maryland Global Campus.

The complexity of technology and the rising cyberattack threats can leave many businesses vulnerable if not well-managed. Managing a company when the stakes are high, especially in the ever-evolving world of cybersecurity, can be challenging. What key strategies can you employ to protect and streamline your business operations?

Matthew Conner, a US Army cybersecurity veteran, shares his journey from a young programmer at 13 to a seasoned leader in IT and cybersecurity. By integrating IT management and cybersecurity, he illustrates how he grew his company from a small IT department to a key player in managing IT and cybersecurity for larger companies. Matthew emphasizes the synergy between IT and cybersecurity, suggesting that efficient IT design enhances security measures. He illustrates how he employs a team approach to customer service, ensuring personalized and comprehensive support, highlighting the importance of understanding one's limits, and building a robust team to compensate for personal weaknesses.

In this episode of The Customer Wins, Richard Walker interviews Matthew Conner, Founder and CEO of CyberLynx, about navigating the complex landscape of IT and cybersecurity. Matthew discusses how CyberLynx provides comprehensive IT and cybersecurity services, the importance of efficient system design for effective cybersecurity, the dangers posed by hackers, how modern security can mitigate these threats, and how to manage security for large and small businesses.