We’ve made it halfway through the year—and we’re still going strong! And so are two incredible Touchstone Energy ambassadors who are leading the way in member engagement: Angela Lyseng, Communications Specialist at Beltrami Electric Cooperative, Inc., and Lea Hoover, Director of Member and Strategic Services at Oregon Trail Electric Cooperative.

Both have been recognized as Touchstone Energy member engagement champions in recent years—not just for the awards on their shelves, but for the powerful strategies they bring to the table. In this episode, they’re sharing a handful of actionable tips to help you increase engagement and elevate your co-op’s connection with its members.

Learn how promoting your co-op’s brand locally, while tapping into the strength of a nationally recognized brand like Touchstone Energy, can take your member value to the next level.

Don’t miss this episode packed with insights, inspiration, and a whole lot of cooperative spirit!

Hosted and produced by Jana Adams, Executive Director, Touchstone Energy® Cooperatives. Edited by Rafael Fernandez, Creative Producer.

Ready for a mid-year boost of energy and inspiration? Join us for another insightful episode where we talk about communication, creativity, and co-op pride!

We're joined by two accomplished communicators, Sarah Farlee, Communications Manager at FreeState Electric Cooperative Inc, and Chelsie Bakken Communications and Marketing Manager at East River Electric as they share their tips for engaging members with social media. Hear about creating content that gets your members attention and how to ensure your content is relevant and timely. They share simple things that can make a big difference—like replying to member comments and joining the conversation online. Also, hear how Touchstone Energy’s Social platform can assist your efforts.

Don’t miss this lively episode packed with great advice, relatable stories, and ideas you can start using right away!

Hosted and produced by Jana Adams, Executive Director, Touchstone Energy® Cooperatives. Edited by Rafael Fernandez, Creative Producer.

Join us for an inspiring and educational episode focused on what drives true excellence in service. That’s right! We’re talking with one of the top service excellence leaders in the field: Tim Sullivan, President and CEO of Wright-Hennepin Cooperative electric Association. As a former colleague of Touchstone Energy, Tim has become a true ambassador for service excellence, now making a big impact in Minnesota.

Leading the conversation is Josh McGhee, a Service Excellence ambassador and Touchstone Energy colleague, who’s helping cooperatives across the country unlock their full potential.

Don’t miss this powerful discussion between two service-driven leaders as they encourage co-ops everywhere to take their member experience to the next level!

Hosted and produced by Josh McGhee, Sr. Director, Member Engagement and Communications, Touchstone Energy® Cooperatives. Edited by Rafael Fernandez, Creative Producer.