This latest Today's Conveyancer Podcast welcomes conveyancing post-completion specialist Priscilla Sinder to discuss the importance of investment in post-completion to avoid costly mistakes.

In the wake of March 2025 when SDLT thresholds prompting a sizeable increase in demand and transaction volumes, post-completion work is under scrutiny.

Post-completion, says Priscilla, is one of those jobs that falls down the list of priorities because it doesn't generate any revenue. The skills have been diluted and education and training is critical to bridge the knowledge gap around post completion work

She highlights the sometimes forgotten compliance and risk aspects of post-completion, including the potential for litigation if applications are not submitted on time. The elephant in the room are the delays at HMLR but we have to look at the impact of the pandemic and be a little forgiving says Priscilla and be patient the agency's recruitment and technology plans will drive improvements.

Through her own training programmes Priscilla advocates the adoption of post-completion policies which provide a framework against which firms can ensure they are operating in a compliant manner. A main, overarching policy can be complemented by sub-post completion policies including Post-Completion Compliance Policy, a File Management Policy, a Reply to Requisition Policy and more.

Checklists are a key tool to help eliminate errors, improve accuracy and save time. Having checklists in place will ensure errors are spotted pre-submission, requisition rates are reduced, and ensure consistency in how applications are processed and submitted says Priscilla.

The podcast concludes with a discussion on the importance of post-completion specialisation and the need for continuous education and training in the field.

The Today's Conveyancer podcast can be found on your preferred podcast provider and also at www.todaysconveyancer.co.uk. Subscribe and listen in for all the latest conveyancing industry news and views.

Thank you to our podcast sponsors PEXA, Osprey Approach, and VacantC Legal Recruitment.