エピソード

  • 156. Creative Communication: How Our Design Choices Illustrate Our Values

    156. Creative Communication: How Our Design Choices Illustrate Our Values
    2024/08/20
    As a designer, Scott Doorley is interested in how humans create the world around them. It’s a conversation, he says, that starts with the question: What kind of world do we want?Doorley is the academic and creative director of the Stanford d.school and co-author of the book, Assembling Tomorrow: A Guide to Designing a Thriving Future. In designing everything from a device to an app to a building, “People get excited about what it can do,” he says, “but what should it do? What do we want? What's the desirable outcome that we want in the world?”In this episode of Think Fast, Talk Smart, Doorley and host Matt Abrahams discuss how applying design thinking to communication can help us connect more with each other, better understand the world, and create meaningful change.Episode Reference Links:Stanford d.school Profile: Scott Doorley Stanford d.school Scott’s Book: Assembling TomorrowEp.61 Courage, Belonging, Ambiguity and Data: How to Design Your Communication for Success Website / YouTube Ep.70 Keep ’Em Coming: Why Your First Ideas Aren’t Always the Best Website / YouTube Connect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Scott Doorley, creative director of Stanford’s d.school.(00:01:07) What is Design?The broad scope of design at Stanford's d.school and the role of intention in bringing ideas to life.(00:02:16) The Design ProcessThe design process, emphasizing desirability and externalizing ideas to understand them better.(00:03:32) Communication in DesignThe vital role of communication in all aspects of design.(00:05:09) Mistakes in Spatial DesignThe biggest mistake people make when arranging spaces for communication and interaction.(00:06:47) Runaway DesignThe concept of runaway design and its implications in the modern world.(00:09:29) Intangibles and ActionablesThe distinction between actionables and intangibles, and how these concepts can be applied beyond design.(00:12:47) Using Stories in DesignHow storytelling helps envision and communicate future impacts of design.(00:16:20) Emotion in InnovationThe role of emotions in driving innovation, communication, and design.(00:19:03) The Final Three QuestionsScott shares what he is currently designing, a communicator he admires, and his ingredients for successful communication.(00:23:17) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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    25 分
  • 155. Can We Be Candid? How to Communicate Clearly and Directly

    155. Can We Be Candid? How to Communicate Clearly and Directly
    2024/08/13
    Navigators know the shortest distance between two points is a straight line. In charting a course through communication, Susan Rice says the best route is often the most direct.Throughout her career at the forefront of American diplomacy and foreign policy, Rice has been no stranger to high-stakes situations that hinge on clear and candid communication. As she says, “I'm very direct. I don't believe in playing games, going around people, and being passive-aggressive. I shoot straight.” Rice graduated from Stanford University in 1986 and served as the US Ambassador to the United Nations from 2009 to 2013 and the National Security Advisor from 2013 to 2017. She is currently the Bernard and Susan Liautaud Visiting Fellow. Rice is the author of Tough Love: My Story of the Things Worth Fighting For.But beyond being direct herself, Rice knows the value of allowing others to be direct with her. “If you give it, you got to be able to take it,” she says. “I've benefited at various stages of my career from colleagues who've been kind enough to give me the hard truths or the tough love to enable me to be better and help me to recognize where I'm falling short.”In this episode of Think Fast, Talk Smart, Rice and host Matt Abrahams discuss how to foster personal and professional relationships where candidness can thrive — even when communicating with those we don’t agree with.Episode Reference Links:Stanford Freeman Spogli Institute Profile: Susan E. RiceSusan’s Book: Tough LoveEp.35 Leading from the Hot Seat: How to Communicate Under Pressure Website / YouTubeConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Dr. Susan Rice, former White House official and representative to the United Nations.(00:00:56) Leadership PrinciplesSusan discusses vision, direction, and the importance of people in leadership.(00:03:10) Giving and Receiving FeedbackImportance of direct communication and the value of constructive feedback.(00:05:01) Negotiation InsightsStrategies for understanding and leveraging positions in negotiations(00:06:50) Enjoyment of NegotiationThe skills and satisfaction involved in successful negotiations.(00:07:59) Standing OutAdvice for those who find themselves different from others in their professional environments.(00:10:33) The Final Three QuestionsSusan shares how she balances family political differences, communicators she admires, and ingredients for successful communication.(00:16:17) Conclusion See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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    17 分
  • 154. Best of: Communicating Better as a Leader

    154. Best of: Communicating Better as a Leader
    2024/08/06
    "In a leadership role, so much more of communication is about connecting with people, establishing shared humanity, motivating them, inspiring them, sometimes challenging them." On August 1, 2024, Jonathan D. Levin, the tenth dean of Stanford Graduate School of Business, was appointed the President of Stanford University. In this Think Fast, Talk Smart episode from 2022, Levin reflects on the importance of communication as a leader. There is a balance, he says, in being direct with your dialogue, while also "leaving space for people to form their own opinions, to discuss ideas, to debate."Episode Reference Links:Stanford Profile: Jonathan LevinOriginal Episode: Ep.68 Directive vs. Dialogue: Communicating Better as a Leader Website / YouTube Connect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Jon Levin, Dean of Stanford Graduate School of Business.(00:01:33) Evolution of Communication in LeadershipHow Jon’s communication has evolved over his career.(00:03:30) Best Practices in Leadership CommunicationCommunicating with clarity during times of ambiguity and challenge.(00:06:16) The Future of Communication in BusinessThe role of communication in business leadership and education.(00:07:00) Teaching Capitalism Amid Societal IssuesHow Stanford GSB educates students on capitalism while addressing modern challenges.(00:10:35) Expanding Business EducationThe Stanford GSB’s initiatives to reach and educate a broader audience.(00:13:02) The Final Three QuestionsJohn shares his best communication advice, a communicator he admires and ingredients for successful communication. (00:15:17) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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    16 分
  • 153. Listen Up, Leaders: A Record-Setting Coach’s Guide to Communication

    153. Listen Up, Leaders: A Record-Setting Coach’s Guide to Communication
    2024/07/30
    Tara VanDerveer has more wins than any other coach in NCAA basketball history. But as she says, motivating and leading teams isn’t about barking orders. Communication, she says, “It starts, number one, with listening.”For VanDerveer, leadership isn’t about a power dynamic, but a collaboration between her and her team. “I can't do it by myself and they can't do it by themselves. But as a team, we can,” she says. From seeking opinions from her assistant coaches to connecting with players about life outside the gym, VanDerveer recognizes that championships are won through communication. “The relationships that you have with your players, the communication that you have with them, will determine your success as a coach,” she says.In this episode of Think Fast, Talk Smart, VanDerveer and host Matt Abrahams explore more communication insights from on and off the court — being clear and concise, giving praise and positive feedback, and letting go of perfectionism.Episode Reference Links:Stanford Cardinal Profile: Website Ep.102 Create Presence: How to Communicate in a Way Others Can Feel Website / YouTube Ep.35 Leading From The Hot Seat: How To Communicate Under Pressure Website / YouTube Connect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Tara VanDerveer, former Stanford University basketball coach.(00:00:59) Building Trust and OpennessFostering an environment where players feel comfortable being challenged and pushing themselves.(00:01:52) Communicating Under PressureStrategies for speaking clearly and concisely during crucial moments in games.(00:05:24) Motivation and FocusMotivating a team during challenging times and keeping them focused after successes.(00:07:26) The Value of RoutineThe value and impact of routines in practice and performance.(00:09:01) Positive Feedback and PraiseBalancing constructive criticism with positive feedback to foster player growth.(00:10:46) Taking RisksInsights on taking risks in career and coaching strategies.(00:12:56) Dual Role of CoachingThe dual role of a coach in ensuring both athletic and personal growth for players.(00:14:11) Handling Turnover and OnboardingManaging player turnover and integrating new team members.(00:16:39) Managing EmotionsTechniques for staying calm and focused during high-emotion situations.(00:17:55) Handling Mistakes and Staying PositiveMethods for helping players move past mistakes and stay focused.(00:19:35) Equity in SportsAddressing and advocating for equity between women's and men's sports.(00:21:21) Final Three QuestionsTara shares how to accept praise, two communicators she admires, and her recipe for successful communication.(00:26:30) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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    27 分
  • 152. Fix Your Communication: Why It’s About Connection Over Perfection

    152. Fix Your Communication: Why It’s About Connection Over Perfection
    2024/07/23
    “Anything is fixable,” say Frances Frei and Anne Morriss. As cohosts of the Fixable podcast, they’re typically the ones doing the fixing, but on this special episode, they turn to Matt Abrahams for tips on what to do when communication breaks down.Both Frei and her wife Morriss are public speakers; the former, a professor at Harvard Business School, the latter, a CEO and best-selling author. As they discuss with Matt Abrahams, perfectionism and self-doubt can often creep in, both during preparation before speaking and after the fact. According to Matt, effective communication is about “connection, not perfection.” Instead of putting pressure on ourselves to “get it right,” Matt encourages us to shift our focus from ourselves to those we’re speaking to. “Whenever you're communicating, you're in service of the audience you're communicating to,” he says. “It's not about you, it's about them and what you can do for them.”In this podcast episode, Frei, Morriss, and Matt explore frameworks and strategies for speaking more spontaneously, building confidence, managing anxiety, and course-correcting when communication goes awry.Episode Reference Links:Fixable Podcast: Website Anne Morriss & Frances Frei: Website Anne Morriss: LinkedIn Frances Frei: HBS ProfileConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionMatt Abrahams introduces the episode, a collaboration with the Fixable podcast hosted by Frances Frei and Anne Morriss.(00:04:58) Mission of Spontaneous Speaking Matt discusses his focus on helping people communicate more effectively in unplanned situations.(00:07:10) Audience Centered Communication The importance of focusing on the audience to reduce anxiety and improve communication.(00:09:51) Connection Over Perfection Prioritizing connection over perfection in communication.(00:11:00) Benefits of Effective Communication The benefits of improving spontaneous speaking skills.(00:12:17) Building a Communication Infrastructure An outline of helping organizations create supportive communication environments.(00:13:33) Six Steps to Better Communication A six-step process to improve spontaneous communication, covering mindset and messaging.(00:16:55) Managing Communication Anxiety Strategies for managing anxiety in high-stakes communication situations.(00:21:00) Handling Blanking Out How to handle and recover from blanking out during a speech or presentation.(00:25:21) Real-Life Experience A recent experience of underestimating time during a keynote and how the situation was managed.(00:27:44) The Value of Preparation The importance of preparation in both spontaneous and planned communication.(00:28:43) AMP and Building ConfidenceThree immediate strategies for reducing anxiety right before speaking.(00:31:53) Conclusion See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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    36 分
  • 151. Get Hired: How the Right Communication Can Advance Your Career

    151. Get Hired: How the Right Communication Can Advance Your Career
    2024/07/16
    Whether winning over a hiring manager or winning new business, career success often hinges on how we communicate. That’s why Andrew Seaman is on a mission to help people find the words that work — to get work.Seaman is the senior managing editor for jobs and career development at LinkedIn, and as the creator and host of the Get Hired podcast and newsletter, he helps millions hone communication skills to land the jobs they want. According to him, getting opportunities isn’t just about experience or connections, but how we frame and present our personal and professional narratives. With a standard resume, he says, “You're making them connect the dots. And people are not good at that.” Instead, he recommends crafting a story that explains where you’ve been, where you are, and where you hope to go. “Connect the dots for them,” he says, “so they're not viewing you as a person who has bounced around. They're thinking, this person has had a cohesive career.”In this episode of Think Fast, Talk Smart, Seaman and host Matt Abrahams explore tools for navigating the interview process, networking on and offline, and communication strategies to get hired.Episode Reference Links:Andrew Seaman: Website Andrew Seaman: LinkedIn Andrew’s Podcast: Get HiredEp.118 Maximizing Your Brand: Communicating Who You Are to Help Get What You Want Website / YouTube Ep.147 Disrupt Yourself: How to Innovate Who You Are and Become Who You Can Be YouTube Ep.62 Best Of: Summer Learning Series, How Humor Can Be a Secret Weapon in Communication Website / YouTubeConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Andrew Seaman, Senior Managing Editor for Jobs and Career Development at LinkedIn.(00:00:57) Importance of Online PresenceThe significance of maintaining an online presence and tips on optimizing LinkedIn profiles.(00:01:52) Posting on LinkedInThe frequency and type of posts on LinkedIn, balancing professional and personal content.(00:03:41) Commenting vs. PostingAdvice on adding value through comments and engaging with posts.(00:05:12) Interview PresenceThe importance of presence in interviews, sharing examples of making good and bad impressions.(00:06:59) Recovering from Bad ImpressionsThe challenges and possibilities of recovering from a poor first impression in an interview setting.(00:07:48) Interviewing from the Interviewer's PerspectiveTips for hiring managers on how to conduct effective interviews and evaluate candidates.(00:10:25) Challenging Interview QuestionsThe appropriateness and benefits of challenging candidates during interviews to assess their fit and preparedness.(00:11:44) Best Practices for IntervieweesStrategies for interviewees to prepare and effectively answer questions, using the ADD method.(00:13:58) Handling Spontaneity in InterviewsPreparing for interviews when time is limited and the importance of flexibility and adaptability.(00:17:17) Following Up After InterviewsBest practices for following up after an interview to leave a positive impression.(00:19:43) Broader Career AdviceLeveraging online communities and tools for career growth, emphasizing networking.(00:22:14) The Final Three QuestionsAndrew shares his favorite response to an interview question, a communicator he admires, and three ingredients for successful communication.(00:25:31) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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    26 分
  • 150. Communication Tips from the Classroom and Around the World

    150. Communication Tips from the Classroom and Around the World
    2024/07/09
    Sometimes, what’s communicated to us can have a big impact on how we communicate to others. This episode explores some of the best communication advice — from experts and Think Fast, Talk Smart listeners around the world.As teachers of Strategic Communication, lecturers Shawon Jackson and Matt Abrahams have plenty of advice on how to be a better communicator. But in this 150th episode of Think Fast, Talk Smart, the two don’t just discuss the communication strategies they share with students in their class, they also feature communication advice from listeners of the podcast.Covering topics like knowing your audience, using transitions to tie together different ideas, and embracing the power of silence, Jackson and Abrahams unpack good advice for good communication in this celebratory episode of Think Fast, Talk Smart.Episode Reference Links:Stanford Profile: Shawon Jackson Shawon’s Educational Program: Vocal JusticeConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) Introduction Host Matt Abrahams joins guest Shawon Jackson, a lecturer at Stanford GSB, for the 150th episode of Think Fast, Talk Smart.(00:01:25) The Role of Effective TransitionsThe importance of transitions in communication, and an outline of four key types.(00:04:11) Techniques for Using SlidesAdvice on creating effective presentation slides, emphasizing story first and less is more.(00:07:23) Listener Advice: Knowing Your AudienceListeners Kevin Weinstein and Kesinee Angkustsiri Yip share the importance of knowing your audience.(00:08:34) Techniques for Understanding Your AudiencePractical techniques for understanding your audience(00:10:49) Listener Advice: The Power of SilenceListener Ashita Tenki shares advice on the power of silence in communication.(00:11:22) Practicing Silence in CommunicationThe benefits of holding silence and techniques for making it more comfortable.(00:12:45) Addressing Communication Pet PeevesShawon and Matt share communication pet peeves, and discuss best practices.(00:16:07) Listener Advice on the Importance of ListeningListener Digant Dave highlights listening as a critical communication tool.(00:17:07) Strategies for Effective Listening [00:17:54 - 00:18:19]The importance of listening for both content and emotional context in communication.(00:19:39) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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    21 分
  • 149. Best of: How to Take Risks in Your Communication, Relationships, and Career

    149. Best of: How to Take Risks in Your Communication, Relationships, and Career
    2024/07/02
    “What people regret over time are things they didn’t do. They didn’t take that trip, they didn’t ask that person out on a date. They didn’t start that business,” says former political speechwriter and author Dan Pink. “I think it’s because we are slightly over-indexed on risk. We overstate the risk in many circumstances.”In this episode of Think Fast, Talk Smart, strategic communications lecturer Matt Abrahams sits down with Pink to hear how we can take more risks and how leaders can inspire others by focusing on the why instead of the how. “There’s almost incontrovertible evidence that a sense of purpose is the most cost-effective performance enhancer that organizations have,” Pink says.Episode Reference Links:Dan Pink: WebsiteDan’s Books: Website Original Episode: Ep.92 No Regrets: How to Take Risks in Your Communication, Relationships, and Career Website / YouTubeEp.103 Simple Is a Superpower: How to Communicate Any Idea to Any Audience Website / YouTube Ep.80 Magic Words: Change What You Say to Inspire and Influence Others Website / YouTubeConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Dan Pink, a NYT bestselling author and former political speechwriter.(00:01:17) Lessons from Political SpeechwritingInsights from Dan’s experience as a political speechwriter.(00:03:58) Speak Like a HumanThe necessity of authentic communication and the power of speaking naturally and directly.(00:07:57) The Role of Immediacy in CommunicationHow immediacy can enhance connection and engagement in communication.(00:09:24) Problem Finding vs. Problem-SolvingThe value of identifying hidden problems in persuasive communication and sales.(00:11:21) Understanding and Harnessing PurposeHow purpose enhances motivation and performance in work and life.(00:15:11) Communication, Risk, and RegretThe impact of perceived versus actual risk in communication and decision-making.(00:20:16) Timing and Breaks for Enhanced PerformanceOptimizing performance through strategic timing and the importance of taking breaks.(00:22:41) The Final Three QuestionDan shares communication advice, a communicator he admires, and three ingredients for successful communication.(00:25:39) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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    27 分