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サマリー
あらすじ・解説
Episode 40! Wow! Thank you to all who have been listening. For this one, we're back on the people stuff, thinking about when folks at work won't stick to the script.
A couple of things that come up:
- Fundamental Attribution Bias https://www.simplypsychology.org/fundamental-attribution.html
- Five Whys https://www.masterclass.com/articles/how-to-use-the-5-whys-technique-for-a-root-cause-analysis
With your hosts:
- Karl Melrose
- Judi Vernau
- Michael Upton
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