What’s more important than your certifications? Everything your patients see, smell, and hear before you ever inject a damn thing. This week, Leisa tears into the myth that credentials alone drive revenue and shows why ambiance, brand polish, and seamless patient experience win the beauty business game—every time.

This is your call to stop hiding behind degrees and start curating a luxury brand experience that books consults and closes sales. If your clinic gives off chaos, don’t be shocked when your conversion rate tanks.

Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up today! Get the full episodes in your own private, personal podcast feed all while ensuring this show continues to grow and thrive! Thank you!

Links & Notes

• ScalpelOfTruth.com • Join Club Bitchacho for full episodes today!
• Check out our MedSpa Workshops and Trainings and schedule a discovery call today

Skincare isn’t optional—it’s the secret weapon your med spa might be ignoring. In this fiery, unfiltered episode, Leisa Krauss calls out the missed revenue, lost results, and wasted opportunities that come from treating skincare like an afterthought. If you’re not sending patients home with a plan, you’re shortchanging your clinic and their outcomes. Get a taste of how to fix it—and why a serum isn’t just a product, it’s a strategy.

Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up today! Get the full episodes in your own private, personal podcast feed all while ensuring this show continues to grow and thrive! Thank you!

Links & Notes

• ScalpelOfTruth.com • Join Club Bitchacho for full episodes today!
• Check out our MedSpa Workshops and Trainings and schedule a discovery call today

Can you be patient-centered and obsessed with revenue? (Spoiler: Yes. You must.) In this episode, Leisa slices through one of the most misunderstood divides in med spa management—and members get the full, unfiltered truth on transforming their teams with metrics, money, and massive clarity. Want the whole scalpel? Join the inner circle.

Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up today! Get the full episodes in your own private, personal podcast feed all while ensuring this show continues to grow and thrive! Thank you!

Links & Notes

• ScalpelOfTruth.com • Join Club Bitchacho for full episodes today!
• Check out our MedSpa Workshops and Trainings and schedule a discovery call today!

What if the secret to growing your med spa wasn’t doing more—but doing it smarter? In this exclusive episode of Scalpel of Truth, Leisa Krauss brings her signature no-BS wisdom to a topic that could change everything about how you run your business.

If you’re ready to stop throwing money at the wrong things and start investing with intention, this one’s for you.

Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up today! Get the full episodes in your own private, personal podcast feed all while ensuring this show continues to grow and thrive! Thank you!

Links & Notes

• ScalpelOfTruth.com • Join Club Bitchacho for full episodes today!
• Check out our MedSpa Workshops and Trainings and schedule a discovery call today!

Congratulations, you’re officially in the club — the members-only, high-voltage, absolutely-no-bullshit zone where Leisa Krauss, a.k.a. the Bitchin’ Beautician, rips off the sugarcoated bandages and sticks her manicured fingers straight into the gaping wound that is workplace toxicity. And trust me, it’s infected.

In this episode, Leisa scalpel-slashes her way through the charming carnival of chaos that is the modern med spa: from the Energy Vampire (“I’m just soooo tired”—yes, Becky, we all are), to the Drama Magnet (who thinks every client session is a personal therapy appointment), to the Toxic Talent (who, yes, makes money but also makes everyone else want to light the building on fire).

Want the full diagnosis — and the cure? Supporting members get exclusive access to Leisa’s battle-tested strategies for cutting out toxicity, leveling up leadership, and protecting your profits. Join the VIP Inner Circle and transform your clinic into a powerhouse of success.

Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up today! Get the full episodes in your own private, personal podcast feed all while ensuring this show continues to grow and thrive! Thank you!

Links & Notes

• ScalpelOfTruth.com • Join Club Bitchacho for full episodes today!
• Check out our MedSpa Workshops and Trainings and schedule a discovery call today!

This week on Scalpel of Truth, Leisa Krauss—yes, that Leisa, the high priestess of profit, the bitchin’ beautician, the patron saint of aesthetic clinics who refuse to die on the altar of Groupon—unsheathes her rhetorical scalpel and goes full Grey’s Anatomy on the most insidious disease in the med spa industry: discount culture. That’s right. If you’ve ever scribbled “$50 OFF LIP FILLER!!” in your Instagram caption like you’re hocking off-brand sunscreen in a strip mall parking lot, this episode is going to hit you harder than a TCA peel at max potency.

So if you’re a med spa owner, aesthetic provider, or just someone who suspects that marketing like a used car lot may not be the secret to luxury branding, this episode is for you. Pour yourself a glass of high-pH spa water, take a seat in the operating room, and let Leisa cut through the crap.

Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up today! Get the full episodes in your own private, personal podcast feed all while ensuring this show continues to grow and thrive! Thank you!

Links & Notes

• ScalpelOfTruth.com • Join Club Bitchacho for full episodes today!
• Check out our MedSpa Workshops and Trainings and schedule a discovery call today!

Ever feel like your business is running you instead of the other way around? In this episode of Scalpel of Truth, Leisa Krauss slices through the noise to drop a brutal—but brilliant—truth bomb about what it really means to lead with CEO energy. If you’re still clinging to burnout as a badge of honor, this episode might be the wake-up call you didn’t know you needed.

Listen in for a taste of the empire-building blueprint Leisa shares with her inner circle—then get ready to rethink how you show up for your business, your team, and most importantly, yourself.

Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up today! Get the full episodes in your own private, personal podcast feed all while ensuring this show continues to grow and thrive! Thank you!

Links & Notes

• ScalpelOfTruth.com • Join Club Bitchacho for full episodes today!
• Check out our MedSpa Workshops and Trainings and schedule a discovery call today!

This week, Leisa isn’t just throwing shade—she’s launching a full solar eclipse on one of the most silent yet savage killers of med spa revenue: your phone. Yes. That glowing brick of missed opportunities, voicemail graveyards, and DMs abandoned like a dog in a Disney movie.

Let’s paint a horrifying picture, shall we? You drop ten grand on Instagram ads, six grand on serums, and another six figures on a laser. And then… your only front desk person is using the last surviving brain cell to triage six ringing lines. Meanwhile, leads are ghosted harder than your cousin Chad after that MLM pitch.

Leisa drops stats so sharp they need their own sharps container: 78% of leads vanish if you don’t reply within 15 minutes. That’s right. Fif. Teen. Minutes. If you’re not responding, you’re not running a business—you’re running a very expensive ghost tour of what could’ve been.

So what’s the cure for this communication coma? Leisa prescribes three doses of strategic brilliance:

• Designated Phone Killers – No, not literal murderers. Chill. These are trained humans with working thumbs and basic people skills who can book an appointment without getting overwhelmed by blinking lights.
• Answering Services – Not ideal, but better than your cousin Chad. Leisa walks you through how to make them actually work.
• Automation & Accountability – Because “someone should get to that eventually” is not a business plan, it’s a hostage negotiation with time.

Plus: lead buckets, five-minute rules, call reviews, protocol loops, and a polite but urgent reminder that texting is the new talking. Because if you’re calling people without warning, what are you? A monster?

This episode is the high-voltage defibrillator your front desk operations desperately need. So grab your headphones, press play, and let Leisa be the beautifully blunt voice in your ear, reminding you: you are your business’s sharpest tool. And if you’re not using that tool wisely, you’re just poking holes in your own wallet.

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