In episode 6, we explore how COOs can unlock value through effective external partnerships. The conversation highlights the importance of company’s having a clear sense of their identity — third-party providers strategically to stay focused on what matters most. We unpack the key ingredients of successful partnerships: aligning on objectives and outcomes, involving partners in co-creating solutions, and rewarding innovation. At the same time, we examine common pitfalls: from unrealistic expectations to a lack of transparency and agree on the need for mutual accountability. From navigating regulatory demands to embracing AI, this episode delves into the balancing act COOs must perform: transformation vs. risk, speed vs. stability, and personal discipline vs. professional ambition.

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In episode 5 of our ‘The Rise of the COO podcast’, we delve into the pivotal role COOs play in championing diversity, equity, and inclusion (DEI) within their organisations, From shaping inclusive cultures to embedding equity into operational models, this conversation explores how leaders can make DEI an integral part of their strategy.

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In episode 4 of our ‘The Rise of the COO podcast’, we explore how COOs can shape the future of operations in an increasingly dynamic world. From leveraging technology, digital innovation, and AI to rethinking operational models with agility and customer-centricity at their core.

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