In this episode of A Human Perspective podcast, host Lola Oguntokun converses with Lauren Humphrey, co-founder and CEO of Tandem, about the critical role of feedback in the workplace. Discover Lauren's journey in the tech industry, the inspiration behind Tandem, and practical advice for giving and receiving constructive feedback. The discussion covers psychological aspects, challenges managers face, effective frameworks, and strategies for one-on-one sessions and peer reviews. Additionally, explore how remote work, cultural nuances, and AI are reshaping feedback dynamics. Whether a manager or an employee, gain valuable insights into fostering a feedback-centric culture for enhanced communication and performance.

00:00 Welcome to A Human Perspective Podcast

00:47 Introducing Today's Guest: Lauren Humphrey

01:43 Lauren's Journey and Experience

03:43 Understanding Feedback: The Other F Word

05:21 The Importance of Feedback in Relationships

08:02 Effective Feedback Strategies

10:12 Feedback Frequency and Managerial Practices

14:35 Peer-to-Peer Feedback: The Holy Grail

16:40 Proactive and Preemptive Feedback

19:23 Building a Feedback Routine

20:43 Handling Reluctant Managers

21:54 Receiving Feedback Constructively

24:25 Personal Anecdotes on Feedback

26:28 Cultural Differences in Feedback

28:54 Impact of Remote Work on Feedback

31:06 Inspiration Behind Tandem

32:19 Creating a Feedback Culture

34:59 Future of Feedback

36:06 Conclusion and Final Thoughts