In this powerful episode titled Thrive & Lead, we sit down with one of the mortgage industry’s most influential voices—Patty Arvielo, CEO and Co-Founder of New American Funding, and a beacon of leadership, resilience, and equity in financial services.

Patty’s story isn’t just about building a mortgage company—it’s about building a movement.

From humble beginnings cleaning real estate offices with her mother to becoming the first Hispanic woman to have a School of Business named after her, Patty’s rise to industry titan is rooted in tenacity, vision, and service. She founded New American Funding in 2003 with her husband Rick Arvielo, transforming it into one of the largest Latina-owned private mortgage banks in the U.S., with over 260,000 loans serviced and $70+ billion in volume.

In this episode, Patty opens up about:

• Launching and scaling a mortgage business from scratch

• How her Mexican-American upbringing shaped her leadership style

• The creation of game-changing initiatives like Latino Focus, NAF Black Impact, NAF Heroes, and NAF Pride

• What it really means to "thrive and lead" in a volatile housing market

• Mentorship, inclusion, and building a team where over 50% are women and 37% are from diverse backgrounds

• Her tireless work in Washington D.C. advocating for sustainable homeownership

We also dive into her work on the Mortgage Bankers Association’s Residential Board of Governors, her advocacy roles with Fannie Mae, Freddie Mac, and HUD, and what she sees as the future of lending.

Whether you’re an aspiring mortgage professional, a seasoned entrepreneur, or someone seeking to make a difference in your community, this episode will leave you inspired, educated, and ready to lead with purpose.

Patty’s motto? "With risk comes reward."
Her legacy? Empowering others to believe they can do it too.

Follow Patty on social platforms: @pattyarvielo
Learn more about New American Funding at: newamericanfunding.com

Our sponsors make this podcast possible:
Mortgage Connect – Full-service mortgage solutions built for speed, compliance, and borrower experience
Aidium – The all-in-one CRM for modern mortgage teams
Floify – Streamline your lending process with award-winning digital mortgage point-of-sale technology

In this episode of The MikedUp Show, we dive deep into what it truly means to build lasting relationships in the mortgage world—one call at a time. Featuring Alec Hanson, CMO at loanDepot and one of the most outspoken voices in modern mortgage, this conversation is all about real connection in a digital-first industry.

Alec isn’t just a top-tier executive—he’s a street-built loan officer who has walked the walk, made the calls, built the branches, and led his teams to billions in volume. From originating over $185M in a single year to now shaping the voice of one of the largest lenders in the country, Alec has seen the evolution of the mortgage industry from every angle. And he has one clear message: cold calls aren't dead—bad calls are.

Throughout this high-energy episode, we explore:

• Why the phone is still your most underrated tool

• How modern mortgage professionals can blend digital branding with human outreach

• The role of vulnerability and authenticity in customer conversations

• Why cold calls are not about selling, but serving

• How to build a local presence in a digital world

“You’re not just making calls—you’re creating micro-moments that build trust. That’s the currency today.”

Alec shares powerful insights from his books Bypassed and The Modern Lending Playbook, explaining why many local mortgage professionals are losing to the digital customer—and what to do about it. With 24 years in the business, his voice is both rooted in experience and refreshed by innovation.

Plus: Alec gets real about coaching, sales culture, brand-building, and how to show up as a leader in your business and in your life.

Whether you’re a new originator making your first 100 calls or a seasoned pro rethinking your strategy, this episode is your blueprint for doing it better, smarter, and more human.

Who this episode is for:
Loan officers, mortgage execs, sales leaders, marketers, and anyone who believes relationships—not algorithms—close deals.

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️ About the Guest:
Alec Hanson is the Chief Marketing Officer of loanDepot and one of the industry’s most influential thought leaders. A Scotsman’s Guide Top Originator, HousingWire Rising Star, and author, Alec now leads national growth strategies while empowering mortgage professionals to thrive in the modern market. Follow him @alecthehanson across all platforms.

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Sponsored by:

• Mortgage Connect – End-to-end mortgage services built for lenders.

• Aidium – The modern CRM designed for mortgage pros.

• Floify – Streamline your mortgage workflow and borrower experience.

In this powerhouse episode of The MikedUp Show, we dive deep into the evolving world of capital markets with none other than Jennifer McGuinness-Lubbert — a 25+ year mortgage banking veteran and the CEO of Pivot Financial. Jennifer doesn’t just adapt to change — she builds for it.

This episode is a must-listen for any independent mortgage banker, originator, or lender looking to play offense in today’s market. Jennifer lays out what it really takes to win — not just survive — in an environment where rates fluctuate, margins tighten, and capital access is more complex than ever.

From her early days in structured finance to launching game-changing platforms at Mortgage Venture Partners, Invigorate Finance, and now Pivot, Jennifer brings unmatched insight into:

• The current and future state of the capital markets

• The power of non-agency and business purpose lending

• How to drive revenue when rates aren't in your favor

• Why every lender needs a plan to keep the revenue they earn

• Breach of representation & warranty defense

• The importance of having a partner who can optimize your performance, not just sell you a product

“Lenders need to know how to keep the revenue they earn. It’s not just about origination anymore. It's about managing risk and unlocking new channels.”

With rich analogies and actionable insights, Jennifer reframes how mortgage pros should think about growth, protection, and transformation. She also shares Pivot’s dual role as both an aggregator and an asset manager—making her uniquely qualified to help lenders build smarter and protect better.

You’ll walk away with a clearer understanding of:

• How to pivot toward sustainable profitability

• The one question every lender should ask before making their next move

• What truly differentiates a value-add service provider from a commodity player

Whether you're new to lending or decades in, this episode is a compass for what's next.

Sponsors:

• Mortgage Connect

• Aidium

• Floify