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  • Episode 3: Labour Modelling: Optimising Your Team for Peak Times
    2024/10/18

    Keeping labour costs down while maintaining excellent service can be tricky. Ben offers insights on how to structure shifts, manage staffing levels, and cross-train employees for multiple roles to enhance efficiency.

    Content Highlights:

    • Creating flexible schedules based on foot traffic
    • Reducing turnover with cross-training
    • Forecasting busy periods and aligning labour needs
    • Using software to track and optimize labour costs
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    6 分